Reviews of Grand Whiz Poins Simatupang Jakarta 4 stars
POINS SQUARE Mall & Apartment, Jl. RA Kartini no. 1 - Cilandak, Lebak Bulus, Jaksel POINS SQUARE Mall & Apartment, Jl. RA Kartini no. 1 - Cilandak, Lebak Bulus, Jaksel, 12440 Jakarta, Indonesia
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery nice place, one building with commercial and entertain area such as cgv, diamond hyper market and many more. Have a very pleasant 3 day 2 night for celebrate our 4th anniversary. The breakfast's food are good and delicious. Thank you Grand Whiz Poins Simatupang ❤️
Dear our value guest Mrs. Asri, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your accommodation choice for your vacation. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Best regards, Muhammad Hafidz General Manager
Dear our value guest Mrs. Asri, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review, we are very pleased for your positive review. I would like to take this opportunity to thank you for choosing us as your ac… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewSeparate swimmingpools for hanging around and swimming. Good location for our purposes. Friendly staff.
Unfortunately the door between separate rooms wasn't sound-proof and all voices from other room were loud and clear. Curtain system in the bathroom was... well unique solution. And also very old, stained and in poor condition. Glass doors and mirrors in breakfast restaurant and lobby were very full of stains. And situation did not improve during our stay. Also the chairs in the breakfast restaurant would have needed a proper maintenance / wash.
Dear Mrs. Johanna, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Muhammad Hafidz General Manager
Dear Mrs. Johanna, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. Thank you a… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in May 2025
Verified reviewThe hotel staff were very nice. A gentleman kindly upgraded us to a larger corner room, which gave us more space and a bigger bed compared to our original booking. Even though we only stayed for one night, we were overall very happy with the experience.
The bathroom was quite small, and it was difficult to keep the door open.
Dear Mrs. Dwi Siska, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Muhammad Hafidz General Manager
Dear Mrs. Dwi Siska, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We are ve… Show more
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in April 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe room is clean enough. Friendly staff. Great Location.
Found bugs at coffee table during breakfast. Poor pool condition. Long waiting fo getting elevator/Lift. Is not easy to find building Parking.
Dear Mr. Sandhy Trias Prabowo, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Muhammad Hafidz General Manager
Dear Mr. Sandhy Trias Prabowo, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future.… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewGood.
Please pay more attention to small things in every room, because when I stay in my room I see there are so many ants near the refrigerator.
Dear Mr./Mrs. Desyanda, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Muhammad Hafidz General Manager
Dear Mr./Mrs. Desyanda, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in April 2025
Verified reviewThe staff were helpful & friendly, they did everything to make our stay better. I would especially like to mention Cep Nuh who worked in the restaurant area. He organised coffees for us each morning and was lovely. He is a great member of that team & he made our stay very enjoyable.
The lifts are very busy & the sensors don’t seem to work. This is dangerous & needs to be fixed.
Dear Mr./Mrs. Malinee, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We are very pleased that enjoyed your stay with us, and we have met your expectations in the quality service of our property. Thank you again for your feedback, and we look forward to welcoming you back in the future. Best regards, Muhammad Hafidz General Manager
Dear Mr./Mrs. Malinee, Warmest greeting from Grand Whiz Poins Simatupang Jakarta Thank you for your review. We would like to apologize for the inconvenience you experienced. We will try our best to improve our service in the future. We … Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified review