jl.gili air lombok,gili air.kecamatan pemenang, 83352 Gili Air, Indonesia
#49 of 92 hotels in Gili Air
Guests' ChoiceBased on 106 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
9.4
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 July 2025
Lisa
United KingdomAll good
Quiet location on the beach friendly helpful staff with arranging bike hire boat trips
Stayed in July 2025
Reviewed: 21 July 2025
Carstensen
SwedenIf you’re a sunrise person this might not be the place for you, but if you’re a sunset person - this is is it!
Great location by the beach in a calm area of Gili Air. Surrounded by great restaurants and beautiful sunsets. Welcome drink was soooo good!! All the communication with the manager was great & I got many great recommendations on what to do, where to go etc. She was always available for any questions through WhatsApp. I was able to get late check out which was a bonus. Also very nice staff in the restaurant, easy bike hire and generally a pleasant visit.
Stayed in July 2025
Reviewed: 13 July 2025
Isabelle
FranceGreat place to stay in Gili Air. Bungalows are exceptionally well decorated and comfortable. 2 steps to the sea. Super nice staff, great localisation. Go for it!
Stayed in July 2025
Reviewed: 11 July 2025
Adam
ThailandWe had a great stay here. The room was very clean, and the staff were always friendly and polite. We want to say a big thank you to Nora — she was very helpful, kind, and always ready to assist with any questions. It really made us feel welcome. We hope to come back again. Highly recommend this place!
Stayed in July 2025
Reviewed: 4 July 2025
Cedric
Franceperfect location right on sunset white sandy beach. calm, great restaurant, cocktails, well decorated bungalows. loved it !!
Stayed in June 2025
Reviewed: 2 July 2025
Anita
AustraliaNot a sushi person so I didn’t eat there. The wifi was unreliable.
The villas are perfect! Lovely staff and amazing location for sunset viewing
Stayed in July 2025
Reviewed: 15 June 2025
Melissa
AustraliaNothing’
Fantastic accommodation! Clean, loved the outdoor bathroom, gardens are beautiful. Pool always clean and gardens well maintained. Restaurant right on the beach - lovely place to stay! Staff are AMAZING!
Stayed in May 2025
Reviewed: 1 June 2025
Martin
South AfricaReally have nothing to complain about. (Just note, there are a LOT of mosquitoes- not in the rooms though)
This island was like visiting a different world. The accommodation was lovely, staff very helpful and friendly. We didn't eat every meal there because there are so many choices around the whole island which you can literally walk around. But the meals we did have there, were really good, especially the sushi.
Stayed in March 2025
Reviewed: 26 May 2025
Ida
NorwayWould be a good idea to inform the guest that the wifi is unstable in case people want to work during their stay. I also think it is a good idea to get more lamps in the reception area to make it brighter and more inviting.
We really enjoyed the location, the staff is great, and how nicely they cleaned the bedroom every day. We received a very good service when the internet didn't work properly. The sushi is good, breakfast too!
Stayed in May 2025
Reviewed: 19 May 2025
Nj
NetherlandsWifi is not optimal in the rooms
Personell was great. Really attentive and extending our stay was possible. When there was a issue with our toilet, a handyman was there in 30 minutes. We changed rooms after it appeared it could not be fixed immediately. We recommend to book the luxury rooms. More spacious and seems to be build a bit more recent. Practical on the beach. Road in google maps is just a sandstrip dividing the restaurants with the beaches. Great sunset and at certain spots on the strip some entertainment in the evening.
Stayed in May 2025
Reviewed: 16 May 2025
Pieter
NetherlandsVery friendly staff, good food, good beds, AC and clean. Also no bugs apart from some mosquitoes
Stayed in May 2025
Reviewed: 5 May 2025
Peter
Australia2 power outlets available in the unit/cabin, which was just enough for me (others might want to bring a power board or double adaptor), though none in the bathroom. Could do with more hanging rails or hooks for towels in the bathroom. It's a tricky 2 steps down into the bathroom in the dark at night, be mindful especially if not exactly sober! Also a bin in the room, not just the bathroom, would be handy.
Staff is great, very solicitous, location is great, on the beach, sunset views, and far enough away from the mosque loudspeaker call to prayer for it not to be annoyingly intrusive. Food quality is good but the espresso coffee and sushi was similarly priced to back home so I usually ate elsewhere, apart from breakfast. They make the bed and clean the room and replenish drinking water every day. Pool is smallish but nice. Some umbrellas over some sun beds would be a nice option. Wifi was mostly good enough for me (range extender close by), just dropped out occasionally. Water pressure in the shower was just enough for me but I don't have long, thick hair to wash (water is a bit of a precious resource on the island, could be the reason).
Stayed in April 2025
Reviewed: 25 April 2025
Jennifer
SingaporeThe water in the shower is very low.
All the staff are very attentive and friendly. We were received by Selamat who told us that we can call him anytime if needed help while on the island. The beach on this western side of the island is lovely and the sunset is spectacular.
Stayed in April 2025
Reviewed: 23 April 2025
Christopher
CanadaI didn't like having to leave this place
The manager there is soo awesome. She bends over backwards in order to make your stay awesome. Restaurant is also amazing great sushi wonderful breakfast. Pool is amazing.
Stayed in April 2025
Reviewed: 19 April 2025
Rathin
IndiaThe AC in our family suite was a bit small compared to room size , so it took a lot of time to cool the temperature, it’s suggested that a big AC may be fitted
Amazing location , on the beach. One of the best seafood restaurants with bar having all the best wines available. Value of money. Thanks Aneliese …Resort Manager … for arranging a splendid stay ..Gracias
Stayed in April 2025
Reviewed: 17 April 2025
Jasmin
AustriaWe had a great time and ended up staying longer than initially planned. The bungalow was very comfortable and the staff was very friendly and helpful.
Stayed in April 2025
Reviewed: 8 April 2025
Alessandra
AustraliaThe shower pressure was very weak.
I loved this place. The staff was always very attentive and available, and the facility was great. The location is also amazing—close to the sunset area and far enough from the mosque to enjoy a quiet night of sleep. I would definitely go back again.
Stayed in April 2025
Reviewed: 6 April 2025
Nina
NorwayMe and my husband stayed at Hakuna Matata for 2 nights. We were warmly welcomed with a drink by the friendly hotel manager. The room had what we needed and was decorated with beautiful flowers. Location was right at the beach, 10 min by bike from the «town». Unfortunately the surroundings were quite torn down, which reflected the general vibe of the island. And on our first night (Friday) we were unable to sleep due to a neighbouring rave lasting from 10pm - 7am! Quite surprised and disappointed as we chose the island based on the more quiet vibe. The hotel booked an affordable group snorkelling trip for us, but we would recommend to book a private/ smaller group trip externally.
Stayed in February 2025
Reviewed: 29 March 2025
Gema
MexicoBeautiful hotel with very comfortable rooms and very friendly staff! Easy to walk around the island. They also have a good restaurant with nice views. The only improvement point is that the bathroom floor gets all wet when you shower as the water strainer is on the other side of the bathroom, crossing from the shower to the toilet. Not a deal breaker, we would still stay here again.
Stayed in February 2025
Reviewed: 17 March 2025
Katherine
United KingdomNothing
Everything. The whole place, location, staff accommodation. The only problem is that the evening meals are susi and I don't like susi but many other restaurants nearby so not a problem.
Stayed in March 2025
Reviewed: 16 February 2025
Mayank
IndiaNothing
The staff was super helpful and friendly
Stayed in January 2025
Reviewed: 30 January 2025
Matthew
AustraliaI am not a sushi lover so I did not use restaurant facilities
Cozy, comfortable & clean
Stayed in December 2024
Reviewed: 29 November 2024
Aneliese
SpainAmazing and cosy bungalow near the beach, surrounded by plants and peacefulness, comfy bed and pillows, cold aircon, the cleanest place I have been so far, wonderful food and drinks in the restaurant with an amazing sunset view! The staff was great, always smiling and asking you if needed something! Loved the detail of the outdoor couch ❤️ They even did some birthday decoration for me!You don't have to miss it, if you are in Gili Air!Will be definetely back!❤️
Stayed in November 2024
Reviewed: 16 September 2024
Anna
AustraliaLocation right on the beach.Very nice bungalows. Quiet and comfortable.
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content