Reviews of Harper Cikarang by ASTON 4 stars
Jl. Mataram Kav. 37-39 Cibatu Cikarang - West Java, 17530 Cikarang, Indonesia
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Reviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewClean
The breakfast not have much choice
Dear Mr/s. Meuthia, lk, Thank you for sharing your experience with us. We're glad to hear that you appreciated our room service and were pleasantly surprised by the swimming pool, even though it's small. However, we sincerely apologize for the inconvenience you experienced with our towel service at the pool. Your feedback is truly valuable, and we will take immediate steps to improve in that area to ensure a more seamless experience for our future guests. We hope to have the opportunity to welcome you back and provide you with an even better stay next time. Sincerely yours, Hadi Firmansyah Marketing Communication
Dear Mr/s. Meuthia, lk, Thank you for sharing your experience with us. We're glad to hear that you appreciated our room service and were pleasantly surprised by the swimming pool, even though it's small. However, we sincerely … Show more
Reviewed: 10 May 2025 · Stayed in March 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe hotel is clean
The clean and the fast respons
Dear Mr/s. Lori, We are delighted that you had such a pleasant experience with us at Harper Cikarang. It is always encouraging to receive such positive feedback from our guests. We look forward to ensuring that an even more pleasant experience awaits your return. Sincerely yours, Hadi Firmansyah Marketing Communication
Dear Mr/s. Lori, We are delighted that you had such a pleasant experience with us at Harper Cikarang. It is always encouraging to receive such positive feedback from our guests. We look forward to ensuring that an even more pleasant … Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewLarge rooms and solid king size beds. Wifi was good, gym was small. Had an issue with th AC and it was fixed promptly. Free water coolers on each floor
A little far from most attractions
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewClean, location and breakfast
Reviewed: 5 January 2025 · Stayed in December 2024
Verified reviewThe only nicer hotel around work place japanese factory next to Starbucks
Pillows too soft and doesn't have extra pillows , breakfast weekends very packed
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 November 2024 · Stayed in October 2024
Verified reviewIt was ok . Maybe little bit more western food.
Reviewed: 7 September 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewClean rooms. Very good staff
Don’t like the bed and pillows… the mattress was soft and the pillow was too high
Reviewed: 6 August 2024 · Stayed in June 2024
Verified reviewReviewed: 7 July 2024 · Stayed in April 2024
Verified reviewReviewed: 7 July 2024 · Stayed in May 2024
Verified reviewReviewed: 3 July 2024 · Stayed in June 2024
Verified reviewReviewed: 25 June 2024 · Stayed in May 2024
Verified reviewFoods
The water filter not properly clean
Dear Khalis, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused regarding the cleanliness of the water filter during your recent stay. Your feedback is invaluable to us in ensuring our high standards are consistently met. To assist us in addressing this promptly, could you kindly provide more details regarding the specific area or unit where you encountered this issue? This will help us investigate and take immediate corrective action. Please feel free to email us at cikaranginfo@harperhotels.com with further specifics or any additional concerns you may have. We appreciate your understanding and look forward to the opportunity to improve your experience with us. Warm regards, Friska Utami General Manager
Dear Khalis, Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused regarding the cleanliness of the water filter during your recent stay. Your feedback is invaluable to us in ensuring our … Show more
Reviewed: 23 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified reviewReviewed: 30 March 2024 · Stayed in March 2024
Verified reviewgood
hood
Reviewed: 23 March 2024 · Stayed in January 2024
Verified reviewReviewed: 23 March 2024 · Stayed in January 2024
Verified reviewReviewed: 18 March 2024 · Stayed in February 2024
Verified review