Reviews of HARRIS Hotel & Conventions Malang 4 stars
Jl Jend A Yani Utara, Riverside C-1, 65126 Malang, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery comfortable villa, very friendly staff, good breakfast, nice outdoor pool. Very quiet and green location near the river! Dinners in restaurant are not expensive and very tasty!
Dear Harris fan Roman, Cheers from HARRIS Hotel & Conventions Malang. On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. May we remain the first choice for you and your family. We look forward to your next visit. HARRISly Yours, Arman Widianto General Manager
Dear Harris fan Roman, Cheers from HARRIS Hotel & Conventions Malang. On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our gues… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewBreakfast menu is variable. Lots of choices. Mrs. Anita is the best. Caring, hard worker and treat customers like family. We feel so welcome by her and her staff. She should get employee of the month recognition.
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for your recommendation of Harris Hotel Malang also compliment words for our team Mrs. Anita, and we hope to continue to ensure your satisfaction and comfort during your future stays at Harris Hotel Malang. We hope that Harris Hotel Malang will continue to be your choice and that of your family in the future. We look forward to serving you on your next visit HARRISly Yours, Arman Widianto General Manager
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for your recommendation of Harris Hotel Malang also compliment words for our team Mrs. Anita, and we hope to continue to ensure your satisfaction and comfort dur… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewGood support in booking a trip to mount bromo
The villas are a bit noisy.
Dear Harris fan Sander, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience and rating which can make our team even more motivated by your review during your stay at our hotel. We are delighted that you have chosen us as the hotel that supports your trip to Bromo. Hopefully we remain the top choice for you and your family, and you can enjoy our facilities such as cycling, and others. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
Dear Harris fan Sander, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience and rating which can make our team even more motivated by your review during your stay at our hotel. We are d… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewAlways a nice stay at the Harris Malang
Dear Harris fan Steve, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at our hotel. Hopefully we remain the top choice for you and your family, and you can enjoy your next stay with us. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
Dear Harris fan Steve, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience by providing a 5-star rating which can make our team even more motivated by your review during your stay at ou… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewConvenient location for my business trip. The outdoor area is great, nice swimming pool, and a nice restaurant area/sitting area by the pool. Cheap and quick laundry service. The bed and pillows are quite comfortable.
The rooms are very dated, and require refurbishment. The bathroom was dirty, it had mold and some areas required deep cleaning.
Dear Mrs Anna, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us for your Business trip. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. HARRISly Yours Arman Widianto General Manager
Dear Mrs Anna, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us for your Business trip. It was a pleasure to have you … Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in March 2025
Verified reviewReviewed: 10 May 2025 · Stayed in March 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewNice spacious room. Amazing staff. Laundry done in the same day. Restaurant really good.
No sugar free drinks at the restaurant/bar. Gym was ok, could be updated and improved.
Dear Harris fans Fjgm85, Cheers from HARRIS Hotel & Conventions Malang. On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. HARRISly Yours Arman Widianto General Manager
Dear Harris fans Fjgm85, Cheers from HARRIS Hotel & Conventions Malang. On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our gu… Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewView
Bed and pillow
Dear Mrs Lili, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind review, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. HARRISly Yours Arman Widianto General Manager
Dear Mrs Lili, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we tr… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewLocation, seamless check in
Dear Harris fan Johan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for appreciating us by giving a 5-star rating which further motivates our team with your review of your stay at our hotel. We are very happy to serve you and fulfill your expectations by providing facilities and hospitality. May we remain the first choice for you and your family, and may you enjoy our facilities in the future. We look forward to your next visit. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager
Dear Harris fan Johan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for appreciating us by giving a 5-star rating which further motivates our team with your review of your stay at our hotel. We are very happy to serve you a… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewIf you looking for a hotel for a business or leisure; individual, couple, or family; the Harris Hotels and Convention Malang is probably the best option among other hotels. The hotel is very convenient for kids and elder people. The hotel provides standard room amenities and breakfast menus. The room was clean and comfy room, with enough space for our luggage. The staffs were helpful and friendly. The hotel offered decent price including additional breakfast for adults and/or kids. Special breakfast price for kids amazed me where other hotel does not have much for this option.
The cleanliness in the restaurant and public area rest room. Staff shortages can have a serious impact, affecting guests' satisfaction. So, please make sure your hotel staffs taking quick action and do not wait until the guests asking for cleaning the dining area and public area rest room.
Dear Harris fan Novi, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. Yours sincerely, Executive Assistant Manager | Ahmad Fuad Muzakki
Dear Harris fan Novi, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and … Show more
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewThe location is great. Near the river, outside the busy city center. Good ambiance for the family. The swimming pool is nice. The staff is friendly and helpfull
The room need a big maintainance. The curtain is dirty and so do the lamp. The bathroom as well. Is getting old and dark spot is clearly seen in the shower. The floor also dusty and not well clean.
Dear Harris fan Leni, Cheers from HARRIS Hotel & Conventions Malang. We appreciate you taking the time to bring your recent experience to our attention, and we sincerely apologize for any inconvenience or disappointment you may have encountered during your stay at HARRIS Hotel and Conventions Malang. Your satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Our team is currently conducting a thorough investigation into the matter. We want to understand the details surrounding your concerns so that we can implement corrective measures and prevent similar situations in the future, please reach out to HARRIS Hotel and Conventions Malang. We understand the importance of your satisfaction, and we thank you for your understanding and patience as we work to address the issues raised. Your feedback is invaluable in helping us continually improve our services. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager
Dear Harris fan Leni, Cheers from HARRIS Hotel & Conventions Malang. We appreciate you taking the time to bring your recent experience to our attention, and we sincerely apologize for any inconvenience or disappointment you may have en… Show more
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewThe surriounding environment is nice. The facility aligned with a 4-star.
I think overall it's overpriced. Especially for breakfast price, the variety and taste didn't meet our expectation. There were power disruptions, though it was just a few seconds. And I couldn't believe hot water in shower room almost didn't work when I used it late at night.
Dear Harris fan Kwa, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience and this evaluation can make our team more motivated for your review during your stay at our hotel. We apologize for any inconvenience caused by our lack of facilities, and we look forward to welcoming you back without any inconvenience. Your satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Our team is currently conducting a thorough investigation into the matter. May we remain the first choice. We look forward to your next visit. HARRISly Yours Ahmad Fuad Muzakki Executive Assistant Manager
Dear Harris fan Kwa, Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to share your experience and this evaluation can make our team more motivated for your review during your stay at our hotel. We apologize… Show more
Reviewed: 17 December 2024 · Stayed in December 2024
Verified review