Reviews of HARRIS Hotel & Convention Festival Citylink Bandung 4 stars
Jl. Peta 241,Kopo, 40323 Bandung, Indonesia

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Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewDear Yuly, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point that you have made. We always try our best to improve our services and products in order to give excellent satisfaction to each of our guests. Hopefully we can still see you at our hotel in the future. HARRISly yours, Melvin J. Kindangen General Manager
Dear Yuly, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point t… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNear amenities
Room 625 toilet door cannot close properly. Room 621 toilet bowl and floor not clean thoroughly (slippery when wet).
Dear Kassim, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point that you have made. We always try our best to improve our services and products in order to give excellent satisfaction to each of our guests. Hopefully we can still see you at our hotel in the future. HARRISly yours, Melvin J. Kindangen General Manager
Dear Kassim, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewAll staff are friendly and helpful, so the check in and check out process were easy and quick.
The swimming pool needs to be maintained. It looks a bit dirty.
Dear Septaria S, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point that you have made. We always try our best to improve our services and products in order to give excellent satisfaction to each of our guests. Hopefully we can still see you at our hotel in the future. HARRISly yours, Melvin J. Kindangen General Manager
Dear Septaria S, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each p… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe location was convenient, and the breakfast spread was very good. The room was simple but nice and practical. The toilet was surprisingly CLEAN. The corridor was filled with aromatic scent Conclusion - SUPERB!
The corridor was installed with carpet that will be dirtied and smelly easily. Musholla has no lighting switch and cannot be utilised for night prayers.
Dear HAIRIS SHAMSHI, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point that you have made. We always try our best to improve our services and products in order to give excellent satisfaction to each of our guests. Hopefully we can still see you at our hotel in the future. HARRISly yours, Melvin J. Kindangen General Manager
Dear HAIRIS SHAMSHI, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into ea… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewit was attached to a mall and the staff were friendly
booking.com must make it clear that the payment is paid up front at the cashier. I didnt bring extra cash because I thought booking.com would automatically deduct from my bank account.
Dear Tessensohn, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appreciated. We look forward to sharing your lavish praises with the team as we take pride in our mission in providing best hospitality services. Once again thank you. we are looking forward to seeing you again in our hotel for your next travel plan. Harrisly yours, Melvin J. Kindangen General Manager
Dear Tessensohn, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly ap… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewI've stayed here many times and i'll keep coming back. The room is clean, bed is comfy and the location is awesome. The breakfast is great. Check in/out is pretty fast. Solid 8 for me.
None
Dear Raoul, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appreciated. We look forward to sharing your lavish praises with the team as we take pride in our mission in providing best hospitality services. Once again thank you. we are looking forward to seeing you again in our hotel for your next travel plan. Harrisly yours, Melvin J. Kindangen General Manager
Dear Raoul, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appreci… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewOnly the location very near the Citylink Festival Mall
The reminder message from the staff through whatsapp is not proper, I think it is to much worries when they remind about the check out time, I didn't like it at all.
Dear Tedy, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point that you have made. We always try our best to improve our services and products in order to give excellent satisfaction to each of our guests. Hopefully we can still see you at our hotel in the future. HARRISly yours, Melvin J. Kindangen General Manager
Dear Tedy, Cheerss.. Warm Greeting from HARRIS Hotel Festival Citylink Bandung, Thank you for your comments about your last stay. We apologize for the problems that you encountered during your last stay, we will be looking into each point t… Show more
Reviewed: 12 April 2025 · Stayed in February 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewClean and tidy rooms, friendly and very helpful staff,
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Dear Agustini, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appreciated. We look forward to sharing your lavish praises with the team as we take pride in our mission in providing best hospitality services. Once again thank you. we are looking forward to seeing you again in our hotel for your next travel plan. Harrisly yours, Melvin J. Kindangen General Manager
Dear Agustini, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appr… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in December 2024
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewLocation location location
Dear Starkey, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appreciated. We look forward to sharing your lavish praises with the team as we take pride in our mission in providing best hospitality services. Once again thank you. we are looking forward to seeing you again in our hotel for your next travel plan. Harrisly yours, Melvin J. Kindangen General Manager
Dear Starkey, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appre… Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewStaff are very friendly, hospitable, and attentive. The rooms and the facilities are well managed. The breakfast is locally based and various, with very limited international options. The hotel is located in the middle of the city and next to a mall. Most of the main spots can be reached by taxis.
The toilet is very smelly. Honestly, it's disgusting!! I reported the issue to the management. They sent a technician to find a solution, but the smell remained. Towels are old, and they need to be changed.
Dear Abdelkebir, Cheers.. Warmest regards from HARRIS Hotel Festival Citylink Bandung, Thank you for your feedback regarding your recent stay. We apologize for the problems you encountered during your recent stay, and we will look into each point you mentioned. We are always doing our best to improve our services and products in order to provide excellent satisfaction to all our guests. We hope to see you in our hotel in the future. Harrisly Yours, Melvin J. Kindangen General Manager
Dear Abdelkebir, Cheers.. Warmest regards from HARRIS Hotel Festival Citylink Bandung, Thank you for your feedback regarding your recent stay. We apologize for the problems you encountered during your recent stay, and we will look into each… Show more
Reviewed: 1 December 2024 · Stayed in December 2024
Verified reviewThere are shopping mall for elderly and childten. Food and games center, cinema and shops for home accesories. Everything is well organise. Perfect , me and family will come again.😀😃😁
Everthing in there satisfied me and family.Well Done.
Dear Ayub, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly appreciated. We look forward to sharing your lavish praises with the team as we take pride in our mission in providing best hospitality services. Once again thank you. we are looking forward to seeing you again in our hotel for your next travel plan. Harrisly yours, Melvin J. Kindangen General Manager
Dear Ayub, Cheerss.. Warm Greeting from Harris Hotel Festival Citylink Bandung, Thank you for writing us a superb review about your recent stay with us. It's truly a pleasure to have you staying with us. Your goodwill is highly apprecia… Show more
Reviewed: 29 November 2024 · Stayed in September 2024
Verified reviewReviewed: 25 November 2024 · Stayed in September 2024
Verified review