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  5. Reviews of Harris Suites Puri Mansion

Reviews of Harris Suites Puri Mansion 4 stars

Jl. Lingkar Luar Puri Mansion Estate Kembangan, 11610 Jakarta, Indonesia

#113 of 549 hotels in Jakarta

Guests' Choice

Review score

Based on 171 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    7.9

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    She wants to stay here again! :))
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night

    Everything was great!

    Booked 1 night for my wife and this is the feedback i got; The room was very spacious and clean with a comfortable bed. Whole Hotel had a very pleasant smell. Lastly a nice dinner was sent to her room and breakfast was amazing with many options to chose from. A solid 9.4!

    Stayed in August 2025

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    is only too far to the city .

    i am happy thank you .the room was very nice and service Personal, too.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean, spacious, modern

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    The perfect choice for us! Awesome room, breakfast, location and staff. Would stay here again!
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    No complaints at all! We were disappointed that we weren’t able to use the pool and waterslide because we didn’t have enough time to fit it in. 😆

    Our two-bedroom suite with one double bed and two twin beds, two toilets/sinks and large shower, and kitchenette was perfect for our party of four. We stayed two nights. The breakfast buffet was phenomenal! There were so many delicious food options. All the staff are extremely friendly and helpful. We were very grateful for the late check-in, as we arrived at 1:00AM. Great location; not far from the airport. Great value for your money too.

    Stayed in July 2025

  • Reviewed: 29 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Hotel located within a secured appartement area, so only way to go out was by car or taxi

    Comfortable hotel with very pleasant service and good food for relaxing a few days after a long air travel

    Stayed in April 2025

  • Reviewed: 16 April 2025

    9.0
    Excellent would recommend it plus the breakfast is superb. Will come back again
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I like everything the room was clean and spacious the staff excellent customer service Zafar, Raphael and a few that I didn’t get a chance to catch their name. One thing I can suggest is have more machine workout for the gym.

    Stayed in April 2025

  • Reviewed: 5 April 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Slow service for in room dining and gave wrong order which they changed but took a lot of time to do so.

    Stayed in April 2025

  • Reviewed: 20 March 2025

    7.0
    okay
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    there were some ants in the room

    near my office

    Stayed in February 2025

  • Reviewed: 25 February 2025

    9.0
    I will repeat again
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Stayed in February 2025

  • Reviewed: 20 February 2025

    7.0
    It was a good stay overall.
    • Business trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 3 nights

    Shower room, when showering, the water was flowing out to the bedroom and not to the floor trap. So I have to keep pushing the water to the floor trap to prevent the water from going to the bedroom.

    The breakfast has lots of variety. staff is friendly and helpful

    Stayed in February 2025

  • Reviewed: 4 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    They don't have as much attention to detail with the daily cleaning. Missed laundry bags. Due to poor design the shower continues to spill over and the bathroom is soaked. But these are very minor things in our view and did not affect our positive experience.

    Great value for money for a family of 5. Staff were exceptionally friendly.

    Stayed in January 2025

  • Reviewed: 24 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It can be noisy during the night , from 4 till 4:30 am lots of noise.

    Good service , very clean and good beds.

    Stayed in December 2024

  • Reviewed: 13 December 2024

    8.0
    Great place to stay if you want to be close to the airport.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The location is somewhat remote, with convenience stores and malls not being very close. However, there are plenty of options for ordering food via delivery apps. The Wi-Fi coverage is weak, and I couldn't get a stable connection in either room. The toilets are interconnected and share a single shower area. It can be time-consuming for a group to share just one shower area, despite having two toilets.

    Strategic location, just 15 minutes from the airport if there's no traffic. However, be aware that the journey can take up to 2 hours on a weekday. The apartment comes with a small fridge, microwave, and TV, as well as an open shelf cabinet for storing luggage and hanging clothes. Towels, shampoo, shower gel and toothbrush kits are provided. However, there is no iron or ironing board in the room, so you’ll need to request one from the front desk. The breakfast spread offers a wide range of delicious options, from Indonesian to Western cuisines. Since I had to check out before breakfast hours, the kitchen team kindly prepared bentos for me and my family in place of the buffet. All the staff were incredibly helpful, making the stay even more enjoyable. Highly recommend!

    Stayed in December 2024

  • Reviewed: 29 November 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfest buffé.

    Stayed in November 2024

  • Reviewed: 18 September 2024

    7.0
    It is OK..could have been better
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The table was dirty Handsoap only in one bathroom (from 2) Not enough cups Empty water dispenser

    Location not far from the Airport Nice Suite Breakfast Buffet was good

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was warm even with aircon.

    Friendly staff

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Room, cleanliness, ambiance

    Stayed in July 2024

  • Reviewed: 19 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The elevators were too small, it took awhile to go up and down because it was always full! And the corridor was without no aircon, it was hot and stuffy, making waiting for the elevators very unbareable

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great except that the room had chocolate spot on the ground and some surfaces had dust

    Stayed in August 2024

  • Reviewed: 15 July 2024

    7.0
    Ok as a last resort.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Not worth the price. There’s nothing within walking distance. No stores etc. there’s an in house mini market which accepts only cash despite have pos machines. They just didn’t want to use it. Another major drawback, the staff isn’t fluent in English. Difficult to explain them.

    Nice property. Overall satisfactory stay.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    8.0
    Good accommodation for family of four
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff are not as friendly as the other Harris hotel.

    The rooms are clean and it offers two bedrooms apartment which is very useful for family of four.

    Stayed in July 2024

  • Reviewed: 14 June 2024

    8.0
    Good one night stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    No hand towel. Bath tub didn’t work. The shower area was “flooded”.

    Clean, modern, good view from the room balcony, breakfast was good, room service was prompt.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The contact very bad No shuttle from airport

    Stayed in June 2024

  • Reviewed: 9 May 2024

    7.0
    I don’t want to stay there, to far from eveywhere
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Get breakfast not so delicious the employee not goed to help, I asked for iron, they did not come, I asked for help but they don’t wanna help

    AC is difficult to handle, I could not make do high of down.

    Stayed in May 2024

Showing 1 – 25

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