Reviews of Harris Suites Puri Mansion 4 stars
Jl. Lingkar Luar Puri Mansion Estate Kembangan, 11610 Jakarta, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewModern hotel , helpful staff, amazing rich breakfast.
Cleaningness could be improved
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBooked 1 night for my wife and this is the feedback i got; The room was very spacious and clean with a comfortable bed. Whole Hotel had a very pleasant smell. Lastly a nice dinner was sent to her room and breakfast was amazing with many options to chose from. A solid 9.4!
Everything was great!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewi am happy thank you .the room was very nice and service Personal, too.
is only too far to the city .
Dear Malgorzata, Thank you so much for your kind words and for choosing HARRIS Suites Puri Mansion. We’re truly delighted to know that you enjoyed our comfortable rooms and the friendly service from our team. We understand that our location may feel a bit far from the city center, but we’re glad that we could still make your stay enjoyable and memorable. We hope to welcome you back again soon for another pleasant stay. With warm regards, Febi Firdaus Front Office Manager
Dear Malgorzata, Thank you so much for your kind words and for choosing HARRIS Suites Puri Mansion. We’re truly delighted to know that you enjoyed our comfortable rooms and the friendly service from our team. We understand that our locati… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewoverall service by staff is very friendly.
the food portion from cafe is getting smaller and waiting time is always very long.
Dear Sam, Thank you for your kind words about our staff – we’re truly happy to hear that you found our team friendly and welcoming. We also sincerely appreciate your feedback regarding the food portion and the waiting time at our café. Please accept our apologies for any inconvenience caused. Your comments have been shared with our Food & Beverage team for immediate review and improvement, as we aim to consistently provide both quality and efficiency in our service. We value your input greatly, and we hope to have the opportunity to serve you even better during your next visit. Warm regards, Febi Firdaus Front Office Manager
Dear Sam, Thank you for your kind words about our staff – we’re truly happy to hear that you found our team friendly and welcoming. We also sincerely appreciate your feedback regarding the food portion and the waiting time at our café. Pl… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLuxury suites, attentive staff, impeccable cleanliness, scrumptious breakfasts, amazing pool
Nothing - loved everything!
Dear Catherine, Thank you so much for your perfect rating and kind words! We’re truly delighted to know that you had a wonderful stay at HARRIS Suites Puri Mansion. Your appreciation means a lot to our team and motivates us to continue delivering excellent service every day. We look forward to welcoming you back in the near future. Until then, take care and see you again soon! Warm regards, Febi Firdaus Front Office Manager
Dear Catherine, Thank you so much for your perfect rating and kind words! We’re truly delighted to know that you had a wonderful stay at HARRIS Suites Puri Mansion. Your appreciation means a lot to our team and motivates us to continue de… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewClean, spacious, modern
Dear MC, Thank you so much for your perfect rating and kind words! We’re truly delighted to know that you had a wonderful stay at HARRIS Suites Puri Mansion. Your appreciation means a lot to our team and motivates us to continue delivering excellent service every day. We look forward to welcoming you back in the near future. Until then, take care and see you again soon! Warm regards, Febi Firdaus Front Office Manager
Dear MC, Thank you so much for your perfect rating and kind words! We’re truly delighted to know that you had a wonderful stay at HARRIS Suites Puri Mansion. Your appreciation means a lot to our team and motivates us to continue delivering… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewOur two-bedroom suite with one double bed and two twin beds, two toilets/sinks and large shower, and kitchenette was perfect for our party of four. We stayed two nights. The breakfast buffet was phenomenal! There were so many delicious food options. All the staff are extremely friendly and helpful. We were very grateful for the late check-in, as we arrived at 1:00AM. Great location; not far from the airport. Great value for your money too.
No complaints at all! We were disappointed that we weren’t able to use the pool and waterslide because we didn’t have enough time to fit it in. 😆
Dear Michele, Thank you very much for your wonderful review and for choosing to stay with us! We are truly delighted to hear that your experience with our room, breakfast, location, and service exceeded your expectations. It’s great to know that the two-bedroom suite and amenities were a perfect fit for your group. Your kind words about our staff mean a lot to us, and we’re happy we could accommodate your late check-in smoothly. We’re a bit sad you didn’t have time to enjoy the pool and waterslide — hopefully that gives you a reason to visit us again soon! 😊 We look forward to welcoming you back on your next trip to Indonesia. Warm regards, Femy Duty Manager Harris Suites Puri Mansion
Dear Michele, Thank you very much for your wonderful review and for choosing to stay with us! We are truly delighted to hear that your experience with our room, breakfast, location, and service exceeded your expectations. It’s great to kn… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewEverything
Dear Bal Au, Thank you very much for your kind review. We are truly delighted to know that you were satisfied with every aspect of your stay. Your positive feedback means a great deal to our team, and it motivates us to continue delivering the best possible service. We look forward to welcoming you back in the near future! Warmest regards, Febi Firdaus Front Office Manager
Dear Bal Au, Thank you very much for your kind review. We are truly delighted to know that you were satisfied with every aspect of your stay. Your positive feedback means a great deal to our team, and it motivates us to continue deliveri… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe hotel rooms were so clean and a lot of space to move around. All the staff were so friendly and helpful. The food for breakfast was good.
I just need to say that the down part of the food was served cold, it needs to be warm/hot.
Dear Sysillia, Thank for staying with HARRIS Puri Mansion. Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed the spacious and clean rooms, and that our team made you feel welcomed and well taken care of. It’s also great to know you appreciated our breakfast selection. We truly value your feedback regarding the food temperature, and we sincerely apologize for any inconvenience caused. Please rest assured we’ve shared this with our culinary team to ensure improvements are made for a better dining experience. We hope to welcome you back again soon for an even more enjoyable stay! Best Regards, Nova Medina Achmad Guest Experience Manager
Dear Sysillia, Thank for staying with HARRIS Puri Mansion. Thank you so much for taking the time to share your experience with us. We're delighted to hear that you enjoyed the spacious and clean rooms, and that our team made you feel… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBreakfast
Dear Zwakhalen, Thank you so much for your kind and positive review! We’re truly delighted to hear that you had a pleasant stay with us at HARRIS Suites Puri Mansion. Your feedback means a lot to our team and inspires us to keep delivering excellent service. We look forward to welcoming you again soon, whether for business or leisure. Warmest regards, Febi Firdaus Front Office Manager
Dear Zwakhalen, Thank you so much for your kind and positive review! We’re truly delighted to hear that you had a pleasant stay with us at HARRIS Suites Puri Mansion. Your feedback means a lot to our team and inspires us to keep deliverin… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe view was nice
The breakfast was very bad and just a few options
Dear Abdullah Sa, Thank you very much for choosing to stay at Harris Suites Puri Mansion. We are pleased to hear that you enjoyed the beautiful view during your stay. However, we sincerely apologize that our breakfast offerings did not meet your expectations. Please be assured that your valuable feedback regarding the variety has been shared with our culinary team to help us improve. We truly appreciate your input as it enables us to enhance our services continuously. We look forward to welcoming you back in the near future and providing a more enjoyable experience. Warm regards, Femy Duty Manager
Dear Abdullah Sa, Thank you very much for choosing to stay at Harris Suites Puri Mansion. We are pleased to hear that you enjoyed the beautiful view during your stay. However, we sincerely apologize that our breakfast offerings did not me… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified review