Reviews of Hemangini Hotel Bandung 4 stars
Jl. Setiabudhi No. 66, 40141 Bandung, Indonesia
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Reviewed: 18 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe room was clean and comfortable, as advertised.
1. When I arrived, there was no hand towels in the bathroom. I expected the hotel provided hand towels as their standard service. I had to ask for hand towels. 2. The hotel spa was a big miss for a few reasons. Here's why: a) I couldn't access the floor where the spa was located, despite I was a guest at the hotel. This was not informed by the staff while I was making a reservation for the spa. They should have informed the guest in advance about the limited access. I ended up going down to the receptionist and reported the issue, and only then I received the information that I will be picked up at my room; b) The staff from the spa was 15 minutes late from the appointment; c) The staff at the spa did not seem to be professional. When I arrived at the spa room, only one bed that was ready. The other bed was messy and it seemed like somebody has used it. They told me and my husband to go and lay down on the beds, but how were we supposed to do that? One bed was dirty. Only after I made a point that one of the beds needed to be tidied up, then staff did that. Overall, I wouldn't recommend the hotel spa due to their lack of professionalism and the value of the money.
Hello, Ms. Ridha! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We apologize for the inconvenience regarding the less than satisfactory service and spa experience. We greatly appreciate your review and will continue to improve the quality of our hotel. If there's anything we can help you with, please share your feedback by calling our reservation number or emailing us. We look forward to addressing any shortcomings you've encountered. Warm regards, New Hemangini Hotel Bandung The Best Themed Hotel in Indonesia
Hello, Ms. Ridha! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We apologize for the inconvenience regarding the less than satisfactory service and spa experience. We greatly appreciate your revi… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe room designs are modern but excuisite taste in design. Bed was so comfortable inluding room decor made for relaxing sleep just like home. The location of hotel is near a major supermarket 5 minute walk away...it has everything for expatriates foods and local. Numerous restaurants are a 5 minute walk, while Paris Von Java mall is only 800 meters from hotel. Rooftop restaurant has amazing views of the city, great atmosphere. In indonesia its rare to find that everything at hotel works with no complaints...here everything works correctly including high power wifi. Breakfast: Very good quality for a Bandung 3 to 4 start hotel.
Nothing...
Hello, Mr. Abdulraman! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We are very happy that you had a pleasant experience at our hotel. We apologize for any inconvenience you experienced during your stay. If there is anything we can assist you with, please let us know by calling our reservation number or emailing us. We look forward to welcoming you back to our hotel. Warm regards, New Hemangini Hotel Bandung The Best Themed Hotel in Indonesia
Hello, Mr. Abdulraman! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We are very happy that you had a pleasant experience at our hotel. We apologize for any inconvenience you experienced during y… Show more
Reviewed: 16 April 2025 · Stayed in February 2025
Verified reviewNice place everything near working distance
Hello, Ms. Ruznizawati! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We are very happy that you had a pleasant experience at our hotel. We apologize for any inconvenience you experienced during your stay. If there is anything we can assist you with, please let us know by calling our reservation number or emailing us. We look forward to welcoming you back to our hotel. Warm regards, New Hemangini Hotel Bandung The Best Themed Hotel in Indonesia
Hello, Ms. Ruznizawati! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We are very happy that you had a pleasant experience at our hotel. We apologize for any inconvenience you experienced during … Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 February 2025 · Stayed in December 2024
Verified reviewReviewed: 31 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 January 2025 · Stayed in December 2024
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewNice place to stay specially for family holiday.. diferrent kind of theme room and resto on roof top .. very nice..
Parking.. the way to park area in and out too steep..
Hello Mr. Enang! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We apologize for the inconvenience regarding the unsatisfactory parking lot. We greatly appreciate your review and will continue to improve the quality of our hotel. If there is anything we can help you with, please provide your feedback by calling our reservation number or emailing us. We sincerely hope to address any shortcomings you have encountered. Warm regards, New Hemangini Hotel Bandung The Best Themed Hotel in Indonesia
Hello Mr. Enang! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We apologize for the inconvenience regarding the unsatisfactory parking lot. We greatly appreciate your review and will continue to … Show more
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in November 2024
Verified reviewLots of varieties, clean and delicious food.
Reviewed: 20 December 2024 · Stayed in November 2024
Verified reviewReviewed: 17 December 2024 · Stayed in September 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewThe location, the employees were very friendly and helpful, the roof bar and the koi fishes... also the untouchable lift... so cool !!!
The lobby seems very cold and looks like a restaurant and the swimming pool is tiny... what a pity.
Reviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 24 November 2024 · Stayed in November 2024
Verified reviewRoom is bright and good size.
Bathroom is not that clean, smell from the drainage, no other towels provided besides bath towels
Hello Mr. Cen! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We apologize for the inconvenience regarding the smelly bathroom and the lack of towels. We greatly appreciate your review and will continue to improve the quality of our hotel. If there is anything we can help you with, please provide your feedback by calling our reservation number or emailing us. We sincerely hope to be able to address any shortcomings you have encountered. Warm regards, New Hemangini Hotel Bandung Best Themed Hotel in Indonesia
Hello Mr. Cen! Thank you for choosing New Hemangini Hotel Bandung and taking the time to leave a review. We apologize for the inconvenience regarding the smelly bathroom and the lack of towels. We greatly appreciate your review and will co… Show more
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewHotel set up and room size are good. Location also is ok
Bathroom is not well maintained. Could be cleaner. Watet stain and soap scums on the shower room
Dear Jessica, We very much appreciate your comments regarding your stay at the Hemangini Hotel Bandung. Its always a pleasure to receive a feedback. We are sure that this feedback will serve as an encouragement to all of our staff and management as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. kind regards, Hemangini Hotel The Best Thematic Hotel In Indonesia.
Dear Jessica, We very much appreciate your comments regarding your stay at the Hemangini Hotel Bandung. Its always a pleasure to receive a feedback. We are sure that this feedback will serve as an encouragement to all of our staff and manag… Show more