Reviews of Hilton Bandung 5 stars
HOS Tjokroaminoto No. 41-43 , Arjuna, Cicendo, 40172 Bandung, Indonesia

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewLoved everything. Big room Nice breakfast
Nothing
Dear Vladimir, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Hilton Bandung
Dear Vladimir, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forwa… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGreat location, beautiful interior from lobby to room, great breakfast menu, friendly and helpful staff.
Dear Kinah, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Hilton Bandung
Dear Kinah, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe room was quite big and very clean, also the bathroom, Breakfast was really delicious with many kinds fruits, Asian, American and Continental breakfast. The staff are really friendly and helpful. I had very good and relax massage at spa with very professional therapist Ms. Riri. For sure I will return and stay at Hilton hotel when we visit Bandung again.
Nothing
Dear Kirana, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Hilton Bandung
Dear Kirana, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We c… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe room is super excellent. I will recommend everyone to accomondate in Hilton
I like everything in your hotel. There are nothing to complaint. It is perfect.
Dear Mei Tin, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We can’t wait to welcome you back for another wonderful experience! Hilton Bandung
Dear Mei Tin, Thank you for your kind words about our service! We are delighted to hear that our team made your stay memorable. Providing excellent hospitality is our priority, and your feedback encourages us to keep up the good work. We … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery centrally located in the heart of Bandung and close to the train station. It is a very modern hotel offering big and comfortable rooms. Wonderful pool !
Nothing
Dear Pascal, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Hilton Bandung
Dear Pascal, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forwa… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLarge room with comfortable bed, the Soto Ayam dinner ordered at the lobby restaurant was very filling and comforting after a long day of traveling.
the early morning call for prayers that woke me up at 4am.
Dear Ang, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again soon! Hilton Bandung
Dear Ang, Thank you for your lovely review! We are so glad to hear you. It’s our goal to provide a comfortable and enjoyable experience for all our guests, and we’re thrilled that we could meet your expectations. We hope to see you again … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe breakfast is one of the best I ever experienced in a hotel. The staff is very friendly. The swimming pool is comfortable.
It was too noisy. I asked for a very quiet room but the room was really not sound proof. It was close to a very busy street and you could hear the cars and motorcycles passing by as if it was next to you. I could not sleep at all.
Dear Karen, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, and we are committed to improving our services to ensure a better experience for all our guests. We hope you will give us another opportunity to welcome you back in the future. Hilton Bandung
Dear Karen, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, and we are committed to improving our services to ensure a better experience… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewEverything about our stay was wonderful, especially the staff. The hospitality was top-notch! My daughter received a teddy bear from the receptionist, which made her extremely happy as she exclaimed, "This is the best hotel ever!" The breakfast was exceptional, offering a variety of traditional Indonesian, Asian, and Western dishes. We were also greeted with a welcome message in our room. The accommodations were spacious enough to comfortably fit four adults. Overall, it was one of our best stays.
Nothing.
Dear Kunthi, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward to welcoming you back soon! Hilton Bandung
Dear Kunthi, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team and motivate us to continue delivering exceptional experiences. We look forward… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat facilities and rooms with comfortable beds.
Wish we had stayed longer
Dear Adriana, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forward to welcoming you back in the future! Hilton Bandung
Dear Adriana, Thank you for your kind feedback! We are delighted to hear that you enjoyed your room and found it comfortable. Your satisfaction is our greatest reward, and we are so happy that we could make your stay special. We look forw… Show more