Great place

Stayed in August 2025

All good

All services was excellent

Stayed in July 2025

Everything

Very Nice staff

Stayed in August 2025

Access through restaurant to get outside and uncomfortable beds

The swimming pool and the gym

Stayed in July 2025

None

The location & services

Stayed in June 2025

NA

We had a pleasant stay at this hotel. The staff were friendly and accommodating, and the room was clean and comfortable. The location was convenient, close to local attractions and restaurants.

Stayed in June 2025

Mall within the hotel

Stayed in June 2025

The room was really nice and comfortable, just what I needed to relax. I stayed on a high floor, and the view was fantastic! The staff were friendly and welcoming, and breakfast was tasty with a good variety of options. Another big plus is the location, since the hotel is conveniently connected to a mall next door, making it easy to grab food or do a bit of shopping without needing to go far. Overall, a pleasant and convenient stay. I’d definitely come back!

Stayed in April 2025

We had to change the room, as the original room at the last floor was noisy caused by a booster pump on the roof. The staff was very helpful and proposed another one at a lower level.

The hotel is close to the airport, clean and generally confortable. The staff are kind and helpful.

Stayed in June 2025

Lifts speed can be better.

Accessibility to the amenities nearby like green sedayu mall and toll.

Stayed in June 2025

I loved everything!

It is absolutely fabulous. friendly and polite staff, clean rooms and bathrooms, Big city view window in the room, really good breakfast, I would come back in Hilton Garden Inn and stay in future. I really loved it ❤️

Stayed in April 2025

Ambience of the hotel facility connected to a shopping mall.

Stayed in April 2025

Everything :)

Stayed in February 2025

Very comfortable and clean room. Can’t expect less from Hilton Garden family. Always the highest of standards. Would recommend and would rebook again.

Stayed in April 2025

Hotel very isolated by surrounding roads. Difficult to walk anywhere outside the hotel.

Stayed in April 2025

Easy location ,mall nearby ,hygiene and amenities are worth money

Stayed in April 2025

The location was good if you wanted to stay in the suburban area with less crowded and traffic jams. However, once you wanted to go to the city centre, it took at least one hour by taxi, even though the taxi used the highway. There was no other transportation available in the area, which sometimes could be a problem if you wanted to explore Jakarta city.

It is a very comfortable room with all the facilities you mainly used during your stay. The television had international channels that you could choose what to watch according to your like. The service response was fast and the receptionists tried to find even any unusual information we asked for, such as how we could buy an actual bottle which the hotel provided us in our room. Breakfast was delicious and consisted of various styles, while the dining area was also pleasant to sit in as a result of the fine decoration. There was also a shopping mall close to the hotel.

Stayed in March 2025

the shower floor was a bit slippery the fire emergency light was always ON, it kinda bother when you prefer all lights off when you sleep.

very close to the airport - bandara soekarno hatta

Stayed in January 2025

Nothing, it was perfect.

Honestly I’ve done a lot of travelling in my time and this was the cleanest hotel room I’ve ever stayed in. Truely immaculate. The staff were so friendly and spoke great English. We loved the pool with our baby son and it was never busy so we were able to enjoy. Being connected to a mall was also so convenient, despite being in a metropolitan area it felt like a cozy stay, it was never busy and we never had to wait at the front desk. A real escape while being in the city.

Stayed in March 2025

The blasting cny songs from the speaker in the hallway every morning. I’d recommend switch to sth more elegant and comforting.

Rather decent stay, the rooms are clean and well maintained.

Stayed in January 2025

very friendly throughout the entire stay, the people who work there make the hotel worth a 10. very good service and a beautiful view.

Stayed in February 2025

Early check-in cost 50% of the full room price. The towels were old.

Well located. Breakfast was amazing and good value.

Stayed in January 2025

The glass wall of shower room could be wider to prevent the water spreading to the toilet area

The view from our room, the comfortable bed and the silent corner of our room located

Stayed in January 2025

Staff was very nice and the space was clean. Also very close to airport, China home and north Jakarta easy access to central

Stayed in January 2025