Reviews of AI Hotel Jakarta Thamrin 3 stars
Jl. Tanjung Karang No. 1, 10230 Jakarta, Indonesia
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Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewVery old rooms just location is good
Rooms
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewGood location and friendly staffs.
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 7 March 2025 · Stayed in February 2025
Verified reviewNice hotel, but little bit costly compared with the facilities they offering, especially due to its location, centrally located with few meters away from train station n mall including grand Indonesia. Room s ok but tiny. Breakfast is limited with few dishes to select, but all really tasty.
Dear Mr/ Mrs Sajin, Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated our central location—being just steps away from the train station, shopping malls, and Grand Indonesia is certainly one of the advantages many of our guests enjoy. We also appreciate your kind words about the taste of our breakfast offerings, and we’re happy to know that you found them delicious. At the same time, we’ve taken note of your comments regarding room size, pricing, and the variety of breakfast selections. Your feedback is valuable and will be carefully considered as we continuously strive to improve our facilities and overall guest experience. We hope to have the opportunity to welcome you back in the future and provide an even better stay. Warm regards, Rocky Rakiyan Ranacita Guest Service Leader AI Hotel Jakarta Thamrin.
Dear Mr/ Mrs Sajin, Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated our central location—being just steps away from the train station, shopping malls, and Grand Indonesia is certain… Show more
Reviewed: 7 March 2025 · Stayed in February 2025
Verified reviewGood
No
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewbreakfast should be buffer,7day not much choose
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewBreakfast was good, freshly prepared and tasty. The hotel ambience is great, i loved it and would definitely come again
the fact that there was no designated spa area.
Reviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewOver priced for the quality
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewBreakfast is good.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewLocation is close to major attraction in Jakarta Pusat Nice they have coffee shop
Not value for money Poor range of options for breakfast Small room, not really clean as we got stains in bathroom
Reviewed: 19 November 2024 · Stayed in November 2024
Verified review- Location is very strategic, short walk to Grand Indo, Plaza Indo and some other convenience stores - Receptionists - Atta & Alpha are very helpful and attentive, they deserve the recognition from their management
- The menu selection at JCO was very limited, i wish there's buffet :(( - The drainage in the shower area was not effective, causing water to pool while showering. This was inconvenient and could be improved to enhance the guest experience. Apart from these two, everything else met expectations.
Dear Edith, My name is Rocky Rakiyan Ranacita Guest Service Leader AI Hotel Jakarta Thamrin. Thank you for review of our hotel. We are glad that you enjoyed Staff service and our location . However it is to my regret that we did not meet your expectations in some areas and facilities please allow me to express my sincerest apologies. At AI Hotel Jakarta Thamrin, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We looking forward to your next visit and we hope your next visit will be more satisfying than your previous one. Sincerely, Rocky Rakiyan Ranacita
Dear Edith, My name is Rocky Rakiyan Ranacita Guest Service Leader AI Hotel Jakarta Thamrin. Thank you for review of our hotel. We are glad that you enjoyed Staff service and our location . However it is to my regret that we did not mee… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewMORE CHOICE & SELECTION ,, OUTLOOK IS NICE ,, FOOD IS TASTE ENOUGH
A BIT FAR AWAY WHEN NEED TRAVEL TO OTHER POINT OF VISIT..E.G CHINA TOWN...
Dear Chang Wee Chin, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. I appreciate your comments very much regarding your stay at AI Hotel jakarta Thamrin and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rocky Rakiyan Ranacita
Dear Chang Wee Chin, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. I appreciate your comments very much regarding your stay at AI Hotel jakarta Thamrin and it is to my greatest pleasure to know that y… Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 June 2024 · Stayed in May 2024
Verified reviewThe best thing I found was the behavior of the staff at the reception. I needed service and they were helped. Thank you
The restaurant does not have Arabic food
Dear Mr. Ghamdan, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. However it is to my regret that we did not meet your expectations in some areas and facilities, please allow me to express my sincerest apologies. At AI Hotel Jakarta Thamrin, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocky Rakiyan Ranacita
Dear Mr. Ghamdan, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology f… Show more
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewGood strategic location next to Thamrin street Room size is small but efficient Good bedding Coffee sachet ex. JCo Dove Soap & shampoo Simple breakfast but taste good Good city view from room
Room too small More variety breakfast
Dear Yennie, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. I appreciate your comments very much regarding your stay at AI Hotel jakarta Thamrin and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rocky Rakiyan Ranacita
Dear Yennie, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. I appreciate your comments very much regarding your stay at AI Hotel jakarta Thamrin and it is to my greatest pleasure to know that you enjoy… Show more
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 May 2024 · Stayed in April 2024
Verified reviewThe staff was friendly and the location was good.
The facilities and the price value were both far below expectation. There is a renovation going on, which I only learned upon arrival. Nevertheless, a refund was not possible as to the policy of the hotel. The staff did their best to accommodate a gym in one of the rooms but it was nothing comparable to the picture. The breakfast was not very varied.
Dear Ruben, My name is Rocky Rakiyan Ranacita , Guest Service Leader of AI Hotel Jakarta Thamrin. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. However it is to my regret that we did not meet your expectations in some areas and facilities, please allow me to express my sincerest apologies. At AI Hotel Jakarta Thamrin, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rocky Rakiyan Ranacita
Dear Ruben, My name is Rocky Rakiyan Ranacita , Guest Service Leader of AI Hotel Jakarta Thamrin. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for no… Show more
Reviewed: 23 March 2024 · Stayed in March 2024
Verified reviewLocation - very near to malls and MRT. Staffs are friendly with Daily housekeeping.
Renovation works was ongoing, this is acceptable for a better service. Keep up the good work.
Dear Thien Min, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. I appreciate your comments very much regarding your stay at AI Hotel jakarta Thamrin and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rocky Rakiyan Ranacita
Dear Thien Min, My name is Rocky Rakiyan Ranacita, Guest Service Leader of AI Hotel Jakarta Thamrin. I appreciate your comments very much regarding your stay at AI Hotel jakarta Thamrin and it is to my greatest pleasure to know that you en… Show more