Reviews of Holiday Inn Express Jakarta Wahid Hasyim by IHG 3 stars
Jl. K. H. Wahid Hasyim No. 123, 10240 Jakarta, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation is superb, room is spacious and comfortable.
The breakfast needs more menu
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe doorman very responsive & helpful, the bed is comfortable, the window view is awesome and decent breakfast.
The receptionist is not friendly. Given 1 access card & request extra access card but not function. To improve on this.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation
Shabby same as when it first reopened after Covid. Cleanliness : 1/5 sticky sauce bottle @ 730am breakfast. Service : 2/5 . One person manning check in counter on a Sunday . Facilities : 2/5 “burnt” ironing board cover, leaking steam iron
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBreakfast delightfull and many choices
Noise fro above my room
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBig and clean room; excellent buffet continental breakfast; great location
As most places in Indonesia, they only give you 1 towel per person
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewgreat service, comfy rooms, and a warm, welcoming atmosphere!
Nothing
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewVery good services and very comfortable I am stay in holiday inn Express
Happy, and very comfortable.
Dear Christianena, Greetings from Holiday Inn Express Jakarta Wahid Hasyim, Thank you for sharing your rating with us. We do apologize to knowing for your inconvenience stayed with us, which not match your expectations. Your feedback is important to us, and we would appreciate it if you could share more details about your stay so we can improve our service. Please feel free to reach out to us directly at our email info.jktwh@ihg.com, We hope to have another opportunity to welcome you back for a better experience. Stay Smart with Us. Sincerely, Arafat Asst. Marcom Manager Holiday Inn Express Jakarta Wahid Hasyim
Dear Christianena, Greetings from Holiday Inn Express Jakarta Wahid Hasyim, Thank you for sharing your rating with us. We do apologize to knowing for your inconvenience stayed with us, which not match your expectations. Your feedback is imp… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation is just perfection!! Central, Easy Access, Shopping Mall nearby. I love the pillow in the rooms, firm and comfy. Room and public area are cleaned. WiFi connection fast. Staff so friendly,helping and professional. Estri, lovelyn, ladies and gents at the reception desk(I don’t remember their name but they are so professional). HK team, Laundy team, staff at the restaurant during bfast. Shout out to security team at the front door. Always helping me.
Dear Mr Ahmad, Greetings from Holiday Inn Express Jakarta Wahid Hasyim! Thank you for taking the time to leave such a wonderful top star review. We are delighted to hear your kind feedback and thrilled to know that you enjoyed your stay. Your satisfaction is our top priority, and it means a lot to our entire team. We look forward to welcoming you again in the near future. Stay Smart with Us! Sincerely, Arafat Asst. Marcom Manager Holiday Inn Express Jakarta Wahid Hasyim
Dear Mr Ahmad, Greetings from Holiday Inn Express Jakarta Wahid Hasyim! Thank you for taking the time to leave such a wonderful top star review. We are delighted to hear your kind feedback and thrilled to know that you enjoyed your stay. Yo… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in April 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThey put it in the family room where there was a door to another room, even though it was locked. There was lot of noise from the room, but it later stopped after complaining
Dear PRANAYA PANDEY CHHETRI, Greetings from Holiday Inn Express Jakarta Wahid Hasyim! Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re sorry to hear that some aspects of your stay didn’t meet your expectations. Please accept our sincerest apologies for any inconvenience caused. Your comments have been shared with the relevant team, and we will take them into account to improve our service. We hope to welcome you back in the future and provide you with a much more satisfying experience. Stay Smart with Us! Sincerely, Arafat Asst. Marcom Manager Holiday Inn Express Jakarta Wahid Hasyim
Dear PRANAYA PANDEY CHHETRI, Greetings from Holiday Inn Express Jakarta Wahid Hasyim! Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience. We’re sorry to hear that some a… Show more
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewcleanliness
security guards
Dear Sarajane, Greetings from Holiday Inn Express Jakarta Wahid Hasyim! Thank you for the stars rating! 🌟 We truly appreciate your support and are glad to know you had a positive experience with us. We hope to welcome you back soon for another enjoyable stay. Stay Smart with Us! Sincerely, Arafat Asst. Marcom Manager Holiday Inn Express Jakarta Wahid Hasyim
Dear Sarajane, Greetings from Holiday Inn Express Jakarta Wahid Hasyim! Thank you for the stars rating! 🌟 We truly appreciate your support and are glad to know you had a positive experience with us. We hope to welcome you back soon for anot… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified review