Very good hotel with great facilities. Good location in between Merdeka and Old Batavia. Convenient Transjakarta busstop is close. And an very friendly and helpful staff. Special mention to Jimmy who made a pink morningdrink every breakfast.

Stayed in August 2025

TV didn't have a netflix option.

Suite room was very large and has a laundry machine.

Stayed in August 2025

The wifi dropped in and out on occasions.

The breakfast options and attention to detail in presentation were wonderful.

Stayed in August 2025

No negatives whatsoever.

Excellent and very well kept hotel. Rooms are very large, clean, comfortable and quiet. An oasis in Glodok. The service is also excellent. I had left a package in a taxi taking me to the hotel, the concierge went above and beyond to retrieve it . I thought my package was lost for good, in less than 1 hour it was re delivered to my room. Food is good, breakfast buffet is huge.

Stayed in August 2025

room very spacious and the breakfast spreads was amazing..and i like the staffs at the cafe very informative

Stayed in August 2025

Nothing

Clean and great breakfast

Stayed in August 2025

The MRT site infront of the hotel cause the heavy jam

All the staff were very helpful. Breakfast were great, room was spacious, everythng was great.

Stayed in August 2025

nothing

Staff amazing, quiet room on 18th floor, comfortable bed, delicious breakfast

Stayed in August 2025

Large rooms, very comfortable bed, very friendly staff, close by to the old town for those who love a bit of walking.

Stayed in August 2025

Nothing all good

The breakfast was very good and a large selection

Stayed in July 2025

Very kind staff

Stayed in June 2025

The location is not the best if you are a tourist since there is really nothing nearby

Really nice hotel with nice rooms with facilities. The staff are very attentive and good also the breakfast was really good

Stayed in April 2025

The food was so bad. I ordered 2 different types of food, but both also ended up very bad.

Room is comfort and clean and staffs are friendly.

Stayed in July 2025

If you are a casual smoker, it is adviseable to not book the smoking room. The ventillation in my room wasn't good and the smell lingers. There was also a loud noise which i think is the ventillation but it interrupts my sleep because i am a light sleeper.

Friendly and helpful staff. Hotel breakfast is excellent with wide range of foods. They provided a corner room which is very spacious and clean.

Stayed in July 2025

The staff is absolute amazing. Thank you Jimmy and Arditha for making mornings extra nice for us. Also the main chef at the noodle station 👍 But overall every staff member was very attentive and helpful. Rooms were very comfortable and the area very busy but we enjoy that. And the pool 🤩😍

Stayed in July 2025

Nothing to complain. Keep it up.

Excellent & comfortable stay with warm hospitality. i stayed total 5 nights. The overall service at Reception, breakfast, lounge bar was excellent. food quality was great & enjoyable including Lounge Bar. All staff helpful especially Elham, Ocha. Full credit to courteous well groomed staff

Stayed in July 2025

swimming pool, restaurant, room.

Stayed in July 2025

Not so many options for dinner in the hotel...

Breakfast was good. Location is good but taxi need always if you want to move to the other place.

Stayed in June 2025

My family stayed in a family suite which was very comfortable for us. The hotel is very clean and the staff is very kind.

Stayed in June 2025

The location is close to Jakarta airport & part of the PIK mall, but apart from that, there is nothing to do close by

Excellent hotel, great breakfast, very nice swimming pool and nice room

Stayed in May 2025

- only minor thing, but the fridge inside my room was empty, while they had said there was mini bar service.

- the pool is nice and not too cold, with good opening hours. Can go there up till 9pm which is a plus. - staff at reception and concierge very professional - within walking distance from Chinatown if u like the buzz of the place! - spacious room with nice view and comfortable bed

Stayed in June 2025

You will need a taxi 🚖 to reach different places like malls The airport is not really very close, if no traffic maybe you need about 35 minutes, so consider that if you are booking shuttle taxis

The hotel is exceptional with staff and services the offer, hotel is clean and breakfast in restaurant is 10+ When I booked my room had gotten upgraded to a bigger one room (holdyin please do it again 😅) There is a nearby Indonesian halal food restaurant, I really suggest it, try their avacado juice Ps I would thank Gorge the reciprocate with his team, also Arwan if I am not mistaken in the restaurant with his team as well I suggest you to book a taxi 🚖 back and forth from the airport to the airport again, to save your time and hustle, there are many sites over good price Google them. Advise, holdyin please reduce your prices a bit and continue upgrading me every time 😅😂

Stayed in June 2025

No

All

Stayed in June 2025

cant think of anything not to like.

Unfortunately i opted for the non breakfast package as we always had to leave the hotel early for our schedules. Room was wonderful in terms of comfort and cleanliness. Housekeeping did a wonderful job. But our biggest compliment has to go to the fantastic Front Desk Reception staff...Special mention goes out to CHRISTY as she was extremely helpful to me & my wife on several occasions; Although we arrived much earlier than the hotel regular 3:00 pm check in time she put in extra efforts to ensure that we were able to check into our room much much earlier ( ie before noon. )We were thoroughly grateful for her thoughtfulness & professionalism. Truly an asset to the Hotel. The concierge staff crew was also always helpful with their prompt responsiveness, attention & assistance. Our stay was indeed memorable because of the above.

Stayed in May 2025