Reviews of Holiday Inn & Suites Jakarta Gajah Mada by IHG 4 stars
Jl. Gajah Mada No. 211, 11120 Jakarta, Indonesia

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery good hotel with great facilities. Good location in between Merdeka and Old Batavia. Convenient Transjakarta busstop is close. And an very friendly and helpful staff. Special mention to Jimmy who made a pink morningdrink every breakfast.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewSuite room was very large and has a laundry machine.
TV didn't have a netflix option.
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfactio… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe breakfast options and attention to detail in presentation were wonderful.
The wifi dropped in and out on occasions.
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfactio… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewExcellent and very well kept hotel. Rooms are very large, clean, comfortable and quiet. An oasis in Glodok. The service is also excellent. I had left a package in a taxi taking me to the hotel, the concierge went above and beyond to retrieve it . I thought my package was lost for good, in less than 1 hour it was re delivered to my room. Food is good, breakfast buffet is huge.
No negatives whatsoever.
Dear Didier, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Didier, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewroom very spacious and the breakfast spreads was amazing..and i like the staffs at the cafe very informative
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfactio… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean and great breakfast
Nothing
Dear Caterina, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Caterina, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction wa… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewgreat
smoking area room inside the hotel building with free hot drink facilities.
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear valued guest, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfactio… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAll the staff were very helpful. Breakfast were great, room was spacious, everythng was great.
The MRT site infront of the hotel cause the heavy jam
Dear Aleya, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Aleya, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was o… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStaff amazing, quiet room on 18th floor, comfortable bed, delicious breakfast
nothing
Dear Christelle, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Christelle, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are greatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLarge rooms, very comfortable bed, very friendly staff, close by to the old town for those who love a bit of walking.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe breakfast was very good and a large selection
Nothing all good
Dear Roger, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are geatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Roger, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are geatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was ou… Show more
Reviewed: 28 July 2025 · Stayed in June 2025
Verified reviewVery kind staff
Dear Roderik, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are geatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Roderik, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are geatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in April 2025
Verified reviewReally nice hotel with nice rooms with facilities. The staff are very attentive and good also the breakfast was really good
The location is not the best if you are a tourist since there is really nothing nearby
Dear Shehan, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are geatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was our priority, and we are pleased to have accomplished that. Thank you for choosing Holiday Inn & Suites Jakarta Gajah Mada, and we eagerly anticipate your return. Warm Regards, Ovie Hana Asst. Director of Marcomm
Dear Shehan, Thank you for staying with us at Holiday Inn & Suites Jakarta Gajah Mada. Your support and feedback are geatly appreciated, and we are delighted that you enjoyed your time here. Ensuring your comfort and satisfaction was o… Show more