Reviews of Hyatt Regency Bali 5 stars
Jalan Danau Tamblingan 89,, 80228 Sanur, Indonesia
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewGreat location, staff very kind and attentive.
Pillows were not very nice, perhaps a small celection to consider for the future.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe resort and facilities were amazing. Especially loved the adult area and shower/jacuzzi facilities.
The King room with garden view much smaller than other 5 star resorts and the balcony ridiculously small.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewWe had a truly wonderful stay at this hotel in Sanur. The staff were exceptionally polite, always ready to help, and made us feel very welcome throughout our stay. The breakfast was fantastic, offering a wide variety of dishes every morning, from Balinese and Indian to Korean and Chinese specialties. The pools were relaxing and beautifully maintained, with plenty of space for families to enjoy. There was also a lovely play area, which was perfect for our toddler. The hotel’s beach was clean and well-kept, with soft sand and shallow waters—just ideal for little children. One of the highlights for our daughter was the evening fire dance during dinner, which she absolutely loved. Overall, it was an amazing family experience, and we would happily return.
All was really great!
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFood is great
Check in is slow
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAmazing place , simply amazing.
People reserving pool chairs despite the signs saying not to.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewEverything - this place is fantastic for adults and kids! We were blown away with the hospitality here, a special thank you to the assistant manager Sunarta who helped us when we had an issue with our room he was so kind and respectful. Another special thanks to Sri, who was so wonderful and made all our meal times feel so special. She radiates joy and it really makes a difference to your stay. This hotel exceeded our expectations and we can’t wait to come back!
Nothing at all - it was perfect from start to finish!
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt’s next to the beach
The rooms are confusing.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewEnjoyed our time at Hyatt.
Dear Li Ee, Thank you so much for your kind review! We’re happy to hear you had a great stay and appreciated the comfort and cleanliness of our resort. We look forward to your next visit.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWell maintained, great facilities,good location ,great staff
Could do with some more signage in the motel to help find your room
Dear Rosanna, Thank you for your thoughtful review. We're delighted you enjoyed the well-maintained facilities, convenient location, and our dedicated team. Your feedback about signage has been noted, and we’re currently working on improvements to make navigating the resort easier. We hope to welcome you again soon!
Dear Rosanna, Thank you for your thoughtful review. We're delighted you enjoyed the well-maintained facilities, convenient location, and our dedicated team. Your feedback about signage has been noted, and we’re currently working on impr… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewBeautiful grounds of the hotel
Nothing
Dear Nichola, Thank you for your wonderful review! We’re thrilled you enjoyed a luxurious and seamless experience from check-in to your time in our beautiful grounds. Your kind words truly motivate our team. We hope to see you again soon!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewI already typed this ya dummies of Booking. Why is it gone? Get a better UX chief. I’m available (semi-retired)
Dear Tjeerd, Thank you for your generous rating and for taking the time to share your experience (again!). We're so pleased you enjoyed your stay, and we’re always looking to improve—on our end and with our partners. Your feedback has certainly been noted.
Dear Tjeerd, Thank you for your generous rating and for taking the time to share your experience (again!). We're so pleased you enjoyed your stay, and we’re always looking to improve—on our end and with our partners. Your feedback has c… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewwonderful asian breakfasts, assistane from the reception desk, esp Danielle
Dear Paweł, Thank you for your kind words! We're glad you enjoyed our Asian breakfast selection and that Danielle could assist you during your stay. We’ll make sure she receives your compliments. We hope to welcome you back soon!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewFrom the moment I stepped into the Hyatt Regency Hotel Bali, I felt comfortable with the warm welcome I received. Novia, the receptionist who checked me in, made me feel at home straight away. She then accompanied me to my room to show me how everything works. Afterwards, she gave me a tour around the grounds, explaining where to eat and where to find the different evening entertainment. She then left me with a written itinerary of all activities I reserved, the times, and where to find each venue. The hotel is set in beautiful tropical gardens and is a short walk to the beach. I dined in the main dining room for breakfast, where the food was great,and with staff offering excellent service. In the evenings, I dined at the Pizzario restaurant,offering jazz entertainment, and on the beach for the 'surf and turf' grilled dining experience, accompanied one night with Balinese dancing and the other night with fire dancing. Audience participation saw me persuaded to 'shaking it' along with a Balinese dancer! My room was spacious with a lovely balcony overlooking the gardens and with sunshine streaming in. I also loved it that I could walk from the hotel to the local shops nearby. Obviously, all my evening meals were tied in with the entertainment on offer. The buffet meal on the beach was excellent, with a wide range of food to choose from. My waiter, Agung, offered helpful and attentive service. I would also like to mention the help I received from another receptionist, Amelia, I think her name is, but unfortunately, I didn't write it down at the time. However, l would like to thank her for helping with checking me online for my flight back to Malaysia and for completing the form required for the Malaysia Digital Arrival Card (MDAC). Housekeeping was also great, and my room was kept in tip-top condition for the whole of my stay. I can safely say that the staff made this great hotel exceptional.
I loved everything!
Dear Shirley, Thank you for such a heartfelt and detailed review. We’re absolutely thrilled to hear that your experience with us was so memorable. Your kind words about Novia, Amelia, Agung, and our housekeeping team will certainly be shared — they'll be overjoyed to know they made a difference. It’s wonderful that you enjoyed the activities, dining, entertainment, and the special touches we aim to provide throughout your stay. We're grateful you chose Hyatt Regency Bali, and we truly hope to welcome you back soon for another unforgettable holiday.
Dear Shirley, Thank you for such a heartfelt and detailed review. We’re absolutely thrilled to hear that your experience with us was so memorable. Your kind words about Novia, Amelia, Agung, and our housekeeping team will certainly be share… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLovely hotel, beautiful gardens room clean, balcony clean. Room a little on the tired side, just the timber though could use a refresh in parts. Didn't have breakfast but did oder pizza one night and club sandwich another day both were excellent. Good location a lot of eateries around for breakfast, dinner drinks. Close to a mini mart.
People reserving sunlounges with towels, a book or shoe then disappearing for 2 to 3 hours before returning. Only one pool heated. Room servicing between 9 and 6. On two occasions room was still not serviced after 5.30 in afternoon too late for us, however once we requested with reception to have it serviced between 9 and midday it was.
Dear Anita, Thank you for your thoughtful feedback. We're delighted you enjoyed the peaceful gardens, clean room, and delicious food. Your comments on the condition of the timber and poolside etiquette are noted — we’re currently reviewing these areas to enhance the guest experience. We’re also glad our team was able to accommodate your housekeeping preference. We look forward to welcoming you again for an even smoother stay.
Dear Anita, Thank you for your thoughtful feedback. We're delighted you enjoyed the peaceful gardens, clean room, and delicious food. Your comments on the condition of the timber and poolside etiquette are noted — we’re currently review… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBeautiful grounds, amazing pool, everything was 5 star
We liked everything
Dear Michael, Thank you for such a glowing review! We’re honored to be your preferred choice in Bali. It’s wonderful to hear that you enjoyed our grounds, pool, and five-star service. We can’t wait to welcome you back again soon.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewExcellent choices at breakfast! Helpful friendly staff!
You had to be very early to get a seat around the main pool. So we missed out unfortunately!
Dear Marie, Thank you for your kind review. We're glad to hear you enjoyed the breakfast and the service from our team. We understand your concerns about food and beverage pricing and the challenge of securing a poolside seat — both of which we are continually working to improve. We hope to welcome you back soon!
Dear Marie, Thank you for your kind review. We're glad to hear you enjoyed the breakfast and the service from our team. We understand your concerns about food and beverage pricing and the challenge of securing a poolside seat — both of … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast was amaizing
High season means very busy.
Dear Eddy, Thank you for sharing your experience. We're so pleased you enjoyed your stay and especially the breakfast! High season can indeed get quite busy, but we’re glad this didn’t take away from your overall comfort. Looking forward to your next visit.
Dear Eddy, Thank you for sharing your experience. We're so pleased you enjoyed your stay and especially the breakfast! High season can indeed get quite busy, but we’re glad this didn’t take away from your overall comfort. Looking forwa… Show more