Pillows were not very nice, perhaps a small celection to consider for the future.

Great location, staff very kind and attentive.

Stayed in August 2025

The King room with garden view much smaller than other 5 star resorts and the balcony ridiculously small.

The resort and facilities were amazing. Especially loved the adult area and shower/jacuzzi facilities.

Stayed in August 2025

All was really great!

We had a truly wonderful stay at this hotel in Sanur. The staff were exceptionally polite, always ready to help, and made us feel very welcome throughout our stay. The breakfast was fantastic, offering a wide variety of dishes every morning, from Balinese and Indian to Korean and Chinese specialties. The pools were relaxing and beautifully maintained, with plenty of space for families to enjoy. There was also a lovely play area, which was perfect for our toddler. The hotel’s beach was clean and well-kept, with soft sand and shallow waters—just ideal for little children. One of the highlights for our daughter was the evening fire dance during dinner, which she absolutely loved. Overall, it was an amazing family experience, and we would happily return.

Stayed in August 2025

Check in is slow

Food is great

Stayed in August 2025

People reserving pool chairs despite the signs saying not to.

Amazing place , simply amazing.

Stayed in August 2025

Nothing at all - it was perfect from start to finish!

Everything - this place is fantastic for adults and kids! We were blown away with the hospitality here, a special thank you to the assistant manager Sunarta who helped us when we had an issue with our room he was so kind and respectful. Another special thanks to Sri, who was so wonderful and made all our meal times feel so special. She radiates joy and it really makes a difference to your stay. This hotel exceeded our expectations and we can’t wait to come back!

Stayed in August 2025

The rooms are confusing.

It’s next to the beach

Stayed in August 2025

Enjoyed our time at Hyatt.

Stayed in August 2025

Could do with some more signage in the motel to help find your room

Well maintained, great facilities,good location ,great staff

Stayed in August 2025

Nothing

Beautiful grounds of the hotel

Stayed in July 2025

I already typed this ya dummies of Booking. Why is it gone? Get a better UX chief. I’m available (semi-retired)

Stayed in August 2025

wonderful asian breakfasts, assistane from the reception desk, esp Danielle

Stayed in August 2025

I loved everything!

From the moment I stepped into the Hyatt Regency Hotel Bali, I felt comfortable with the warm welcome I received. Novia, the receptionist who checked me in, made me feel at home straight away. She then accompanied me to my room to show me how everything works. Afterwards, she gave me a tour around the grounds, explaining where to eat and where to find the different evening entertainment. She then left me with a written itinerary of all activities I reserved, the times, and where to find each venue. The hotel is set in beautiful tropical gardens and is a short walk to the beach. I dined in the main dining room for breakfast, where the food was great,and with staff offering excellent service. In the evenings, I dined at the Pizzario restaurant,offering jazz entertainment, and on the beach for the 'surf and turf' grilled dining experience, accompanied one night with Balinese dancing and the other night with fire dancing. Audience participation saw me persuaded to 'shaking it' along with a Balinese dancer! My room was spacious with a lovely balcony overlooking the gardens and with sunshine streaming in. I also loved it that I could walk from the hotel to the local shops nearby. Obviously, all my evening meals were tied in with the entertainment on offer. The buffet meal on the beach was excellent, with a wide range of food to choose from. My waiter, Agung, offered helpful and attentive service. I would also like to mention the help I received from another receptionist, Amelia, I think her name is, but unfortunately, I didn't write it down at the time. However, l would like to thank her for helping with checking me online for my flight back to Malaysia and for completing the form required for the Malaysia Digital Arrival Card (MDAC). Housekeeping was also great, and my room was kept in tip-top condition for the whole of my stay. I can safely say that the staff made this great hotel exceptional.

Stayed in August 2025

People reserving sunlounges with towels, a book or shoe then disappearing for 2 to 3 hours before returning. Only one pool heated. Room servicing between 9 and 6. On two occasions room was still not serviced after 5.30 in afternoon too late for us, however once we requested with reception to have it serviced between 9 and midday it was.

Lovely hotel, beautiful gardens room clean, balcony clean. Room a little on the tired side, just the timber though could use a refresh in parts. Didn't have breakfast but did oder pizza one night and club sandwich another day both were excellent. Good location a lot of eateries around for breakfast, dinner drinks. Close to a mini mart.

Stayed in August 2025

We liked everything

Beautiful grounds, amazing pool, everything was 5 star

Stayed in August 2025

You had to be very early to get a seat around the main pool. So we missed out unfortunately!

Excellent choices at breakfast! Helpful friendly staff!

Stayed in August 2025

High season means very busy.

Breakfast was amaizing

Stayed in August 2025

Location excellent, rooms great and staff exceptional

Stayed in August 2025

The kitchen was slow with our a la carte breakfast and we felt that the priority was on the buffet service. The location can be limiting if you want to go outside the resort.

The Balinese architecture and clever use of the extensive property provides a luxury holiday on an iconic beach front. The room is small but superbly laid out. Nice balcony which we used a lot. We had a technical issues with the Smart TV which limited our use and required several service calls. Also the shower taps needed further explanation to get them working. The breakfast though was worth the wait and the quality of the fresh fruit is the best we have had in Bali. Any problems we had were sorted out by the staff who are just so friendly and pleasant and went out of their way to make everyone happy.

Stayed in July 2025

People placing towels reserving lounges and disappearing for most of the day ☹️

Facilities are exceptional and best breakfast ever!

Stayed in August 2025

Check out ,confusion with billing, we were charged for a breakfast that on the day of our arrival and we didn't arrive until the afternoon but it was sorted out

The location was excellent, the breakfast had a lot of variety

Stayed in July 2025

Rooms look very nice, but are a bit smaller than I expected based on pictures

Beautiful grounds. Very friendly staff. Amazing breakfast. Good Italian restaurant (Pizzaria). Direct access to pedestrian/bike only boulevard and the beach. Cake and nice surprise for my son’s birthday

Stayed in August 2025

Just a few minor things, nothing major. The tables in the breakfast area where we were seated were too low, which made it uncomfortable to eat as there wasn’t enough space to fit your legs underneath. Also, the spa prices seemed quite high compared to some very nice spas outside the hotel, so we decided not to use it.

The location is wonderful, and the staff were great—friendly and helpful throughout our stay. Our room was very nice and spacious (though the balcony on the 4th floor was quite small). The breakfast buffet was excellent—varied, fresh, and with plenty of options to choose from.

Stayed in August 2025

Probably better value elsewhere, but I like the Hyatt experience in general so no real issues.

Staff were very friendly and attentive. Always saying hello and remembering your name. For couples / Adults, the adults only regency club is a must have. It’s tucked away with its own area with a nice pool, lounges, gym, sauna, cold plunge and bathrooms. Great place to relax away from the kids etc (which we don’t mind but prefer to avoid). Main pool area is really fun place for families with lots of pool area and fun activities for kids. They seemed to be loving it. Beach area with lounges is vast and easy to access. Service to lounges was quick enough but best to order something as soon as you sit down. Restaurants were great and relaxing, but the afternoon cocktails from 5pm to 7pm is amazing. Unlimited cocktails/beer/wine and finger food for two hours. Staff remember your drink order by the second day. Room was clean and had view of the ocean on second level. TV was large and easy to hook your laptop up to watch Netflix. All in all very pleasant. I’m sure there’s better places for the money, but I’d happy give it a 8.9/10

Stayed in August 2025