Reviews of Ibis Bandung Pasteur 3 stars
Jl. Dr. Junjunan 22, Sukajadi, 40162 Bandung, Indonesia
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean
Close to the main road and dangerous to cross the road
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGood location
Not very clean
Dear Fathia, Thank you for sharing your feedback. We’re glad you found our location convenient, and we apologize for the cleanliness issue you experienced. Your comments will help us improve and provide a better experience for our guests in the future. Warm regards, Ika Florentina General Manager
Dear Fathia, Thank you for sharing your feedback. We’re glad you found our location convenient, and we apologize for the cleanliness issue you experienced. Your comments will help us improve and provide a better experience for our guests i… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewVery helpful smiling staff, good breakfast, nice room, good location, would recommend to others
Dear. Mr Ashraf A. Marwan, Thank you so much for your kind words! We're delighted to hear you enjoyed the breakfast, room, and location—and that our team made a positive impression. Your recommendation means a lot to us. We hope to welcome you back again soon! Sincerely Ika Florentina General Manager
Dear. Mr Ashraf A. Marwan, Thank you so much for your kind words! We're delighted to hear you enjoyed the breakfast, room, and location—and that our team made a positive impression. Your recommendation means a lot to us. We hope to wel… Show more
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewBook in advance for quite non smoking room. Arrived 2 hours latter than the requested check in. Given noisy room facing the strret and elevated street. Wait for 20 min for a better room Given middle top most room not facing the street. The room is so noisy with the appliances on the roof, may be central AC. What is the point of waiting? There are other room on the 6th floor, not facing the street. It is week days hotel is not full. The hose keeper confirm other room availabilty. The lobby is more like a playground where you have your kids registered while you do shopping. It is so noisy with kids playng miniaturized pool table. While waiting, I order food and have a late lunch. The food come with half of the items misssing, no vegy soup. The shower is leaking, the sprinkler is loose. The bathroom is smelly, something unpleasant, not a sewage smell.
Dear Mr. Cholid, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we appreciate you bringing these issues to our attention. We regret the inconvenience caused by the room assignment and the delay in offering a quieter alternative. Your comments regarding the noise from the appliances, the condition of the bathroom, and the missing food items are concerning, and we are reviewing each matter with our team to ensure they are properly addressed. We also apologize for the atmosphere in the lobby not aligning with what you expected—it is designed to be family-friendly, but we understand that it may not suit all travelers. Your comments help us improve, and we would welcome the opportunity to provide a better experience should you consider staying with us again. Please don’t hesitate to reach out directly so we can personally ensure your comfort next time. Best Regards, Ika Florentina General Manager
Dear Mr. Cholid, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we appreciate you bringing these issues to our attention. We regret the inconven… Show more
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewLocation was great
Traffic outside
Dear Jessica, Thank you so much! We're glad you enjoyed the location—it's definitely one of our favorite things about the place too. Hope to welcome you back again soon Sincerely, Ika Florentina General Manager
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe hotel was close to Paris Van Java, an outdoor shopping mall perfect for families. The staff were very friendly and very accommodating. The beds were very comfy and the view from the rooms, seeing Bandung light up at night, was the highlight. As well as the staff speak English so it definitely made the check in experience easier
The hotel is located on a very busy main road so getting in and out of the hotel with a vehicle can be quite difficult, especially during peak traffic hours
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also we take a note for several points you mention as our improvement, hope to see you again very soon. Sincerely, Ika Florentina General Manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also we take a note for several points you mention as our improvement, hope to see you again very soon. Sincerely, Ika Florentina General… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewValue for money for short stay to sleep
the distance which is away from the heart of the city activities
Dear Rosazlita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also we take a note for several points you mention as our improvement, hope to see you again very soon. Sincerely, Ika Florentina General Manager
Dear Rosazlita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also we take a note for several points you mention as our improvement, hope to see you again very soon. Sincerely, Ika Florentina Gen… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewClean n nice place
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Dear Mrs. Wiwiek, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also we take a note for several points you mention as our improvement, hope to see you again very soon. Sincerely, Ika Florentina General Manager
Dear Mrs. Wiwiek, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also we take a note for several points you mention as our improvement, hope to see you again very soon. Sincerely, Ika Florentina G… Show more
Reviewed: 9 April 2025 · Stayed in March 2025
Verified reviewAll good
Dear Mrs. Imelda, Thank you for choosing ibis Bandung pasteur during your trip in Bandung We very much appreciate your reviews regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive your feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ika Florentina General Manager
Dear Mrs. Imelda, Thank you for choosing ibis Bandung pasteur during your trip in Bandung We very much appreciate your reviews regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive your feedback. I have shared… Show more
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewRoom clean
Dear Mrs. Shu, Thank you very much for choosing Ibis Bandung Pasteur Bandung, we are very happy that you found our hotel suitable for your stay. We also take a note of your feedback regarding the several points you mention and will make it a reference to be followed up. We hope this does not discourage you from staying with us again. See you next time and we wish you and your family good health. Sincerely, Ika Florentina General Manager
Dear Mrs. Shu, Thank you very much for choosing Ibis Bandung Pasteur Bandung, we are very happy that you found our hotel suitable for your stay. We also take a note of your feedback regarding the several points you mention and will make it… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in January 2025
Verified reviewToilet was like a capsule
Dear Mr. Hadri, Thank you for choosing ibis Bandung pasteur during your trip in Bandung We very much appreciate your reviews regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive your feedback. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ika Florentina General Manager
Dear Mr. Hadri, Thank you for choosing ibis Bandung pasteur during your trip in Bandung We very much appreciate your reviews regarding your stay at the ibis Bandung Pasteur. It is always a pleasure to receive your feedback. I have shared y… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewStrategic location
Dear Mrs. Meliana, Thank you very much for choosing Ibis Bandung Pasteur Bandung, we are very happy that you found our hotel suitable for your stay. We also take a note of your feedback in several points of your stay but your feedback will be our reference to be followed up. We hope this does not discourage you from staying with us again. See you next time and we wish you and your family good health. Sincerely, Ika Florentina General Manager
Dear Mrs. Meliana, Thank you very much for choosing Ibis Bandung Pasteur Bandung, we are very happy that you found our hotel suitable for your stay. We also take a note of your feedback in several points of your stay but your feedback will… Show more
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewbed is comfort
1. key to the room isn't functional for 2 days and Need to go downstairs to reception for changing 2. car park management is bad
Dear Mr. Osvald, Thank you very much for choosing Ibis Bandung Pasteur Bandung, we are very happy that you found our hotel suitable for your stay. We also take a note of your feedback regarding the key room and will make it a reference to be followed up. We hope this does not discourage you from staying with us again. See you next time and we wish you and your family good health. Sincerely, Ika Florentina General Manager
Dear Mr. Osvald, Thank you very much for choosing Ibis Bandung Pasteur Bandung, we are very happy that you found our hotel suitable for your stay. We also take a note of your feedback regarding the key room and will make it a reference to … Show more