Reviews of Swiss-Belinn Cawang 3 stars
Jl M.T. Haryono No 9, Cawang, 13630 Jakarta, Indonesia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewIt was great and nice hotel . Staff were super friendly ! Dimas at the Reception is a Superstar ! Thanks Dimas ✨️
Dear Abdul Razzak, Thank you for sharing your wonderful review. We’re delighted to hear that you had a great stay and that our team made you feel welcome. Your special mention of Dimas will surely motivate him and the entire team. We look forward to welcoming you back soon. Regards, General Manager Hotel Swiss-Belinn Cawang
Dear Abdul Razzak, Thank you for sharing your wonderful review. We’re delighted to hear that you had a great stay and that our team made you feel welcome. Your special mention of Dimas will surely motivate him and the entire team. We look … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe staff were exceptional. So friendly and helpful. Very proactive to ask if everything was working OK in our room, and quickly rectified any issues. Location right by the train station Cawang. Pool was good, clean and quiet. Pool towels provided. Breakfast buffet was full of great choices and very tasty.
The smell of the floor cleaner they use in the lobby area. Quite bad smelling when they just used it. Smells like musty wool carpet. Shower nice and hot, but temperature fluctuates from warm to hot to warm to hot continuously with hot being too hot.
Dear Charlene, Thank you for taking the time to share your experience at Swiss-Belinn Cawang Hotel. We’re thrilled to hear that you enjoyed our facility, friendly staff, and our swimming pool. It's also great to know our breakfast added to your overall satisfaction. Your feedback is very important to us. I have informed to our management regarding your review so that this issue can be addressed better in the future. We hope that you will give us the opportunity to serve you better in the near future. Warm Regards, Swiss-Belinn Cawang Hotel Management
Dear Charlene, Thank you for taking the time to share your experience at Swiss-Belinn Cawang Hotel. We’re thrilled to hear that you enjoyed our facility, friendly staff, and our swimming pool. It's also great to know our breakfast adde… Show more
Reviewed: 17 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe location is right next to LRT railway station. My son loves to train-watching.
The hot water in the morning was brown, although the cold water was clear. I didn't complain because we were in a rush and decided to make the most of the available option.
Dear Fadhil, Thank you for taking the time to share your experience with us. It’s wonderful to know that our location next to the LRT station added to your stay to enjoyed watching the trains such a special moment. We’ve noted your comment regarding the hot water in the morning. Feedback like yours helps us to continue improving our facilities and guest experience. We truly appreciate your thoughtful and understanding approach. We look forward to welcoming you and your family back to Swiss-Belinn Cawang for an even more enjoyable stay. General Manager Swiss-Belinn Cawang Hotel
Dear Fadhil, Thank you for taking the time to share your experience with us. It’s wonderful to know that our location next to the LRT station added to your stay to enjoyed watching the trains such a special moment. We’ve noted your commen… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewThe hotel staff from reception to housekeeping
Dear Hairiah, Thank you for taking the time to review your recent stay at Swiss-belinn Cawang Hotel Jakarta! Your comments are very valuable to us and will help us in our continuous efforts to maintain and improve our service levels to be better. We look forward to seeing you again, Warm Regards! Yours sincerely General Manager Swiss-Belinn Cawang Hotel
Dear Hairiah, Thank you for taking the time to review your recent stay at Swiss-belinn Cawang Hotel Jakarta! Your comments are very valuable to us and will help us in our continuous efforts to maintain and improve our service levels to be… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 17 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in February 2025
Verified reviewextremely disappointed with my recent stay. The bedsheet in my room was filthy and had visible blood stains, which is completely unacceptable and disgusting. This level of hygiene is far below basic standards and raises serious concerns about cleanliness and care at your hotel
Dear Livelife888, Thank you for taking the time to share your experience during your stay at Swiss-Belinn Cawang Hotel Jakarta. Please allow us to take this opportunity to convey our sincerest apologies for having failed to reach your expectation during your stay with us. We have shared your comments with our team in order that they may investigate and eradicate the issue as raised by yourself to ensure no repeat in the future. Once again thank you for your kind support and review. We are looking forward to welcome you back at Swiss-Belinn Cawang Hotel. Warm Regards, General Manager of Swiss-Belinn Cawang
Dear Livelife888, Thank you for taking the time to share your experience during your stay at Swiss-Belinn Cawang Hotel Jakarta. Please allow us to take this opportunity to convey our sincerest apologies for having failed to reach your expe… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewNice hospitality from checkin until checkout, clean and tidy room. Good location but no restaurant nearby.
Dear Ms. Lisa, Warmest Greetings from Swiss-Belinn Cawang. Thank you for sharing your wonderful review and for choosing to stay with us at Swiss-Belinn Cawang. We are delighted to know that you enjoyed our service, clean rooms, and convenient location. We are so glad to have been part of your pleasant experience in Jakarta and we look forward to welcoming you back on your next visit. Thank you. Yours Sincerely, General Manager Swiss-Belinn Cawang
Dear Ms. Lisa, Warmest Greetings from Swiss-Belinn Cawang. Thank you for sharing your wonderful review and for choosing to stay with us at Swiss-Belinn Cawang. We are delighted to know that you enjoyed our service, clean rooms, and conven… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewClean and comfortable, convenient - right next to Cawang station (the LRT one, not the other Cawang on the other train line). Only 2 stops away from the Whoosh train at Halim. Powerful air-conditioning, quiet room. Breakfast was quite good (75k IDR extra).
Everything ok
Dear Mr. Stewart, Warmest Greetings from Swiss-Belinn Cawang. Thank you for sharing your wonderful review and for choosing to stay with us at Swiss-Belinn Cawang. We are delighted to know that you enjoyed our service, clean rooms, and convenient location. We are so glad to have been part of your pleasant experience in Jakarta and we look forward to welcoming you back on your next visit. Thank you. Yours Sincerely, General Manager Swiss-Belinn Cawang
Dear Mr. Stewart, Warmest Greetings from Swiss-Belinn Cawang. Thank you for sharing your wonderful review and for choosing to stay with us at Swiss-Belinn Cawang. We are delighted to know that you enjoyed our service, clean rooms, and con… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewThe receptionist help me to find rooms that meet my request - non smoking since they’re fully booked that day Complimentary tea provided at the lobby while waiting for our rooms.
It located on main road
Dear Ana, Thank you so much for choosing Sentral Cawang Hotel as your stay destination and shared your experiences. We always strive to give the best service to all of our guests. We are looking forward to welcoming you again at Sentral Cawang Hotel. Sincerely, Sentral Cawang Hotel Management
Dear Ana, Thank you so much for choosing Sentral Cawang Hotel as your stay destination and shared your experiences. We always strive to give the best service to all of our guests. We are looking forward to welcoming you again at Sentral C… Show more
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewThe location is very strategic as it is near to the public transport, the room is very clean, nice and comfortable to stay.. unfortunately we cannot stay long.. the staff was helpful
Everything ok
Dear Siti Aishah, Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experience. We looking forward to welcoming you back to our Hotel very soon. Warm regards, Sentral Cawang Hotel Management
Dear Siti Aishah, Thank you for sharing your experience during your stay with us. We are delighted to read your positive comments and we appreciate your valuable feedback as it helps us identify the service we can improve the guest experi… Show more