Needs urgent uplift, things look old and worn out.

As good/regular as all Ibis worldwide, staff are extremely kind and helpful

Stayed in June 2025

Nothing

Clean, convenient and good location

Stayed in April 2025

The bathroom and room had a very strong odor. It gave me a headache. It should be addressed.

Everything worked well. The breakfast was good. The staff were nice.

Stayed in August 2024

Non

The hotel is conveniently located and staffs extremely helpful and friendly. We had an early flight to catch and they prepared delicious packed breakfast for us 😋

Stayed in July 2024

Close to the beach. The room is clean and comfy

Stayed in May 2024

Despite Ibis-Accor ownership local management / staff attention to detail poor: not monitoring breakfast buffet lack of cups at drink station & not having ingredients in kitchen to produce famous local dessert on menu.

It’s an Ibis - identical facilities / design / decor across the globe - functional, compact, great value. Good local kitchen dining if too tired but within five minutes walk of convenience stores and a fab fresh seafood resto at great prices. Late checkout up to 1pm much appreciated when airline pushed my flight back four hours (grrr!). Friendly efficient staff replaced room safe when I pointed out not working properly.

Stayed in June 2024

Capsule bathroom as in so many of the Europe’s cheaper Ibis (now typically Ibis Budget branded). Also…no bar or alcohol served.

It’s Ibis…same the world over.. a very easy drop-in then check-out if connecting flights through Makassar aren’t smooth. Half an hour from the airport and great value, with supper available until 10pm and breakfast from 6. Comfy bed, hot shower, and the TV works!

Stayed in May 2024

The hotel doesn't provide an airport shuttle, even if it claims to! Since we travelled with a toddler, the airport shuttle was a decisive point for us. So the hotel provides false information on booking. When asking for at least arranging a taxi for travel back to the airport, the staff wasn't helping at all, just said we should arrange a taxi ourselves.

The hotel doesn't provide an airport shuttle, even if it claims to! Since we travelled with a toddler, the airport shuttle was a decisive point for us. So the hotel provides false information on booking. When asking for at least arranging a taxi for travel back to the airport, the staff wasn't helping at all, just said we should arrange a taxi ourselves.

Stayed in July 2023

Bathroom small

Near to Pantai Losari

Stayed in June 2023

Good location, Bedroom comfortable and clean, Staff friendly and very helpful, good value of money

Stayed in May 2023

Only 1 water dispencer in every floor, and looks like far away from the corner room. When I've got the water the galloon was empty dan signal notifications already beep

Stayed in April 2023

The door is broken and the staff did not respond quickly.

There was an issue with the door lock. Unfortunately, the staff did not respond quickly. It was our initiative to ask to move our room otherwise our agenda did not go well.

Stayed in August 2025

ABSOLUTELY FILTHY. The only place I’ve stayed nearly as dirty as India. The room were dirty, the bed had hair and stains, there was black hot in the bathroom. It’s not hard to clean guys. iBIS used to be a great chain, but now the chain is dragging it down.

It was quiet. Surprisingly quiet. And the staff-Nambilla and Feis were exceptional-the BEST THING ABOUT THE WHOLE HOTEL ❤️ Now read the negatives.

Stayed in April 2025

The staff are extremely friendly and the rooms are clean and comfortable.

Stayed in February 2025

Love the lobby, Resturant, location!

Stayed in January 2025

All except food

Stayed in February 2025

Smell of mould Run down Smell of smoking in the room. No working electric sockets Rusty equipment Hard to believe, really.

Nothing. Location maybe. We had a terrible experience in this hotel. Only the staff I can appreciate for offering us free breakfast. We changed rooms two times in two nights. First one had no shower water. Second one was too bad to list. Photos attached. Third one was okish but the smell of mould is all over the building. This is a 30 year old ibis left to abandon.

Stayed in November 2024

nil

excellent

Stayed in September 2024

The cleanliness was poor. Bed sheets were not clean & grayish. Bathroom was also terrible.

Location near Losari

Stayed in October 2024

All the staff they are good and helpful. Their breakfast is so delicious.

Stayed in May 2024

The entire hotel and the room is full of dampness. The smell is awful and unbearable. This and especially the Air conditioning is a real health hazard (mold). 2 hours after the check in we left. Staff was friendly.

Stayed in January 2024

all rooms and lobby smells moldy and feels wet. furthermore, AC is very old and not working properly

location is fine

Stayed in January 2024

Cleanliness Poor serviice Staff not qualified

Nothing, will no recommend this hoyel

Stayed in December 2023

n/a

Regular Ibis quality, good breakfast, nice staff

Stayed in August 2023