Reviews of Ibis Makassar City Center 3 stars
Jalan Maipa No 8, 90112 Makassar, Indonesia
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThere was an issue with the door lock. Unfortunately, the staff did not respond quickly. It was our initiative to ask to move our room otherwise our agenda did not go well.
The door is broken and the staff did not respond quickly.
Dear Mr Arif, Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The issue was actually a description of the procedure that should have been followed. We assure you that we have taken steps to address and prevent future problems from occurring. We want to assure you of our commitment to high quality standards, and I personally want to assure you that you will experience this on your next visit to our property. We look forward to welcoming you back to our hotel. Please feel free to contact me on your next visit. Sincerely, Guest Experience
Dear Mr Arif, Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The issu… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewHarga yang terjangkau
We got charged twice for our room. Initially we already paid in cash but your side deducted our credit card also. In result, you are charging us double, but the problem is already solved and we get our money returned.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewAs good/regular as all Ibis worldwide, staff are extremely kind and helpful
Needs urgent uplift, things look old and worn out.
Dear Mr. Bernardo, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Mr. Bernardo, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will s… Show more
Reviewed: 29 May 2025 · Stayed in April 2025
Verified reviewClean, convenient and good location
Nothing
Dear Mrs/Ms Patricia, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Mrs/Ms Patricia, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedb… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewIt was quiet. Surprisingly quiet. And the staff-Nambilla and Feis were exceptional-the BEST THING ABOUT THE WHOLE HOTEL ❤️ Now read the negatives.
ABSOLUTELY FILTHY. The only place I’ve stayed nearly as dirty as India. The room were dirty, the bed had hair and stains, there was black hot in the bathroom. It’s not hard to clean guys. iBIS used to be a great chain, but now the chain is dragging it down.
Dear Mrs/Ms Amy, Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. The issue was actually a description of the procedure that should have been followed. We assure you that we have taken steps to address and prevent future problems from occurring. We want to assure you of our commitment to high quality standards, and I personally want to assure you that you will experience this on your next visit to our property. We look forward to welcoming you back to our hotel. Please feel free to contact me on your next visit. Sincerely, Guest Experience
Dear Mrs/Ms Amy, Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. … Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewThe staff are extremely friendly and the rooms are clean and comfortable.
Dear Mrs Laura We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Mrs Laura We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more
Reviewed: 11 February 2025 · Stayed in January 2025
Verified reviewLove the lobby, Resturant, location!
Dear Mr Alicia, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Mr Alicia, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewAll except food
Dear Mr Haslina, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Mr Haslina, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback wil… Show more
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 24 November 2024 · Stayed in October 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewNothing. Location maybe. We had a terrible experience in this hotel. Only the staff I can appreciate for offering us free breakfast. We changed rooms two times in two nights. First one had no shower water. Second one was too bad to list. Photos attached. Third one was okish but the smell of mould is all over the building. This is a 30 year old ibis left to abandon.
Smell of mould Run down Smell of smoking in the room. No working electric sockets Rusty equipment Hard to believe, really.
Dear Mr. Joao Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was an exception to the usual procedures. We assure you that we have taken steps to address and prevent future problems from occurring. We would like to reiterate our commitment to high quality standards, and I would like to personally assure you that you will experience this on your next visit to our premises. We look forward to welcoming you back to Ibis. Please do not hesitate to contact me on your next visit. Best regards Guest Ecperience
Dear Mr. Joao Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was… Show more
Reviewed: 17 October 2024 · Stayed in September 2024
Verified reviewReviewed: 6 October 2024 · Stayed in September 2024
Verified reviewexcellent
nil
Dear Ms Jeale We greatly appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Ms Jeale We greatly appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will s… Show more
Reviewed: 6 October 2024 · Stayed in October 2024
Verified reviewLocation near Losari
The cleanliness was poor. Bed sheets were not clean & grayish. Bathroom was also terrible.
Dear Ms Fifie Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was an exception to the usual procedures. We assure you that we have taken steps to address and prevent future problems. We would like to reiterate our commitment to high quality standards, and I would like to personally assure you that you will experience this on your next visit to our premises. We look forward to welcoming you back to Ibis. Please feel free to contact me on your next visit. Sincerely, Guest Experience
Dear Ms Fifie Thank you for taking the time to tell us about your experience at ibis Makassar City Center. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was… Show more
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewEverything worked well. The breakfast was good. The staff were nice.
The bathroom and room had a very strong odor. It gave me a headache. It should be addressed.
Dear Mr. Paul, We very much appreciate your comments regarding your stay at the hotel ibis makassar city center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Mr. Paul, We very much appreciate your comments regarding your stay at the hotel ibis makassar city center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback… Show more
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewThe hotel is conveniently located and staffs extremely helpful and friendly. We had an early flight to catch and they prepared delicious packed breakfast for us 😋
Non
Dear Ms. Yvone, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience
Dear Ms. Yvone, We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will… Show more
Reviewed: 5 June 2024 · Stayed in May 2024
Verified reviewClose to the beach. The room is clean and comfy
Dear Dian We very much appreciate your comments regarding your stay at the ibis Makassar City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Dian We very much appreciate your comments regarding your stay at the ibis Makassar City Center It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve … Show more
Reviewed: 2 June 2024 · Stayed in June 2024
Verified reviewIt’s an Ibis - identical facilities / design / decor across the globe - functional, compact, great value. Good local kitchen dining if too tired but within five minutes walk of convenience stores and a fab fresh seafood resto at great prices. Late checkout up to 1pm much appreciated when airline pushed my flight back four hours (grrr!). Friendly efficient staff replaced room safe when I pointed out not working properly.
Despite Ibis-Accor ownership local management / staff attention to detail poor: not monitoring breakfast buffet lack of cups at drink station & not having ingredients in kitchen to produce famous local dessert on menu.
Dear Mr Kevan Thank you for taking the time to tell us about your experience at the ibis Makassar City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Mr Kevan Thank you for taking the time to tell us about your experience at the ibis Makassar City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis we s… Show more
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewAll the staff they are good and helpful. Their breakfast is so delicious.
Dear Ahamd We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Ahamd We very much appreciate your comments regarding your stay at the ibis Makassar City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve… Show more