Reviews of Ibis Styles Malang 3 stars
Jl. S. Parman 45, 65122 Malang, Indonesia
Loading
Guests also reviewed these properties:
Rifle, United States
Harlingen, United States
Renesse, Netherlands
Caso, Spain
Maebashi, Japan
Los Angeles, United States
Monchique, Portugal
Kandy, Sri Lanka
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewFriendly staff and good facilities
Dear Denise, Thank you for your kind words about our friendly team and facilities at ibis Styles Malang. We are delighted to know you had a pleasant stay with us. We look forward to welcoming you back soon for another enjoyable experience. Sincerely yours, Ina Rianawati General Manager
Dear Denise, Thank you for your kind words about our friendly team and facilities at ibis Styles Malang. We are delighted to know you had a pleasant stay with us. We look forward to welcoming you back soon for another enjoyable experience… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFood is amazing and staff was soo helpfull and kind Feel like home
Refrigerator is out of service ☹️ and give bed smell
Dear Saridiningrum, Thank you for sharing your experience at ibis Styles Malang. We are delighted to hear that you enjoyed our food and felt at home with the kindness and helpfulness of our team. We sincerely apologize for the inconvenience with the refrigerator being out of service and the unpleasant smell. Please rest assured that our team has been informed to address this issue promptly. Your feedback is greatly appreciated, and we look forward to welcoming you back for an even more comfortable stay. Sincerely yours, Ina Rianawati General Manager
Dear Saridiningrum, Thank you for sharing your experience at ibis Styles Malang. We are delighted to hear that you enjoyed our food and felt at home with the kindness and helpfulness of our team. We sincerely apologize for the inconvenien… Show more
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewA solid and reliable stay - the room was clean and comfortable. What stood out most was the breakfast and the food at the restaurant overall, which were surprisingly good!
Dear Wojciech, Thank you so much for choosing to stay with us at ibis Styles Malang. We are truly delighted to hear that you had such a positive experience during your visit. Your kind words are greatly appreciated by our entire team and serve as a great motivation to continue providing exceptional service. We are pleased that you enjoyed our facilities and hospitality, and we look forward to welcoming you back for another memorable stay. Sincerely yours, Ina Rianawati General Manager
Dear Wojciech, Thank you so much for choosing to stay with us at ibis Styles Malang. We are truly delighted to hear that you had such a positive experience during your visit. Your kind words are greatly appreciated by our entire team and s… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewPlenty of food shops, food stalls and fuel station close by. Car hire was walking distance. On main road so easy access and close enough to take a short taxi trip to sites.
Can be a bit noisy outside.
Dear Denise, Thank you so much for choosing to stay with us at ibis Styles Malang. We are truly delighted to hear that you had such a positive experience during your visit. Your kind words are greatly appreciated by our entire team and serve as a great motivation to continue providing exceptional service. We are pleased that you enjoyed our facilities and hospitality, and we look forward to welcoming you back for another memorable stay. Sincerely yours, Ina Rianawati General Manager
Dear Denise, Thank you so much for choosing to stay with us at ibis Styles Malang. We are truly delighted to hear that you had such a positive experience during your visit. Your kind words are greatly appreciated by our entire team and ser… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewGood hotel in the city center of Malang, a bit out of date, but they keep it really clean and tidy. People are really nice and also helpfull.
Dear Federica, Thank you so much for choosing to stay with us at ibis Styles Malang. We are truly delighted to hear that you had such a positive experience during your visit. Your kind words are greatly appreciated by our entire team and serve as a great motivation to continue providing exceptional service. We are pleased that you enjoyed our facilities and hospitality, and we look forward to welcoming you back for another memorable stay. Sincerely yours, Ina Rianawati General Manager
Dear Federica, Thank you so much for choosing to stay with us at ibis Styles Malang. We are truly delighted to hear that you had such a positive experience during your visit. Your kind words are greatly appreciated by our entire team and s… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewBreakfast and pool was nice.
When you decrease the amount of amenities and I even had to ask for tooth brush and toothpaste from the room service in the name of protecting the earth etc, that really lowers your value and makes me reconsider staying there again. And you could at least provide drinking water in reusable glass bottles, instead to have taking it self from a water dispenser in the hallway.
Dear Eko Radesna Thank you for taking the time to tell us about your experience at the ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Ina Rianawati General Manager
Dear Eko Radesna Thank you for taking the time to tell us about your experience at the ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, … Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe room had a good size with a good view of the city.
Breakfeast could have more options. More fresh bread would be good. The bathroom was a little bit weird and no hand towel and soap in the sink in the first day.
Dear Joana, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences.. We really appreciate that you bring up the issue regarding breakfast and room facilities to our attention. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services We are looking forward to have the chance to welcoming you again in near future. Sincerely yours, Ina Rianawati General Manager
Dear Joana, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences.. We really appreciate that you bring up the issue regarding br… Show more
Reviewed: 21 April 2025 · Stayed in March 2025
Verified reviewEverything esp food
Nothing
Dear Nuruldiana, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely yours, Ina Rianawati General Manager
Dear Nuruldiana, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! S… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewAll good and very happy to stay in this hotel
No have something spesific
Dear Ana, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely yours, Ina Rianawati General Manager
Dear Ana, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerel… Show more
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 7 March 2025 · Stayed in January 2025
Verified reviewClean, comfortable
Dear Sita, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely yours, Ina Rianawati General Manager
Dear Sita, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincere… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewit was nice stay and very comfy bed
Dear Adhirama Gumay, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely yours, Ina Rianawati General Manager
Dear Adhirama Gumay, Thank you for your kind review about your recent stay at ibis Styles Malang! I\'m pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future… Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewLocation is strategic fir my destination.
Water pressure can be better
Dear Megsha0917, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences.. We really appreciate that you bring up the issue regarding water pressure to our attention. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services We are looking forward to have the chance to welcoming you again in near future. Sincerely yours, Ina Rianawati General Manager
Dear Megsha0917, Thank you for your stay at ibis Styles Malang during your visit at Malang. On behalf of all the Team and myself, I sincerely apologize for all the inconveniences.. We really appreciate that you bring up the issue regardi… Show more
Reviewed: 6 February 2025 · Stayed in December 2024
Verified reviewReviewed: 6 February 2025 · Stayed in December 2024
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewI absolutely enjoyed staying at this hotel! The staff was incredibly friendly and helpful, e.g., they helped me booking bus tickets and printing them. Aside from tgat they always had a smile on their face. The room was very comfortable and provided aircon, fridge, kettle, complimentary water/coffee/tea, safe. A hairdryer could be borrowed from the reception desk. The views from my room on the 11th floor were amazing. I especially liked the interior design. The hotel’s location was quite central with lots of restaurants, coffee shops and supermarkets nearby. I would come back in a heartbeat!
N/A
Dear Nina, We would like to thank you for choosing us as your accommodation choice for your recent visit to Malang and taking the time to review your recent stay Thank you for your valuable support and taking time to share your lovely experience with us here. The pleasure is ours to have made your stay here a comfortable and enjoyable one. Your satisfaction is the best reward for our staffs who work day after day to offer best service. Appreciate you feedback and we look forward to welcoming you back to Ibis Styles Malang. Sincerely yours, Ina Rianawati General Manager
Dear Nina, We would like to thank you for choosing us as your accommodation choice for your recent visit to Malang and taking the time to review your recent stay Thank you for your valuable support and taking time to share your lovely expe… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewGood location, gym and pool
Dear Mr. Philipp, Thank you for your kind review about your recent stay at ibis Styles Malang! I'm pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! Sincerely yours, Ina Rianawati General Manager
Dear Mr. Philipp, Thank you for your kind review about your recent stay at ibis Styles Malang! I'm pleased that you have enjoyed your stay with us and look forward to having the opportunity to see you again hopefully in the near future! S… Show more
Reviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewQuick laundry Nice views from the upper floors Swimming pool
Feel Welcome Mr. Marek, Thank you for taking the time to tell us about your experience at ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles Malang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ina Rianawati General Manager
Feel Welcome Mr. Marek, Thank you for taking the time to tell us about your experience at ibis Styles Malang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Style… Show more