Reviews of ibis Styles Medan Pattimura 3 stars
Jalan Pattimura No 442 Kelurahan Darat Kecamatan Medan Baru, 20153 Medan, Indonesia
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room spacious.
Stinky pillow and sheets feel itchy
Dear Ms Norlela Suryani, Warmest greeting from ibis Styles Medan Pattimura. Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management.
Dear Ms Norlela Suryani, Warmest greeting from ibis Styles Medan Pattimura. Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expe… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewFast check in and out, friendly staffs, breakfast was yummy and spacious room.
Limited parking lot, toiletries only for one person and air conditioner not cold.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewComfy room and bed. Clean bathroom. Good breakfast.
Quite pricey for what you get. They say they have 2 pools, but there's only one. Very small gym for such a big hotel. Slow internet. If you're vegetarian, I wouldn't recommend eating at their restaurant! I ordered from the vegan section of the menu and was served a dish with chicken & fish...
DearMs. Anna, Warmest greeting from ibis Styles Medan Pattimura, Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management of ibis Styles Medan Pattimura.
DearMs. Anna, Warmest greeting from ibis Styles Medan Pattimura, Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; pl… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewCentral Location, Practical Room Layout, Cleanliness
Breakfast Spread. Menu very limited and not so appealing
Dear Mr. Nik Aziz, Warmest Greeting from ibis Styles Medan Pattimura. Thank you for your kind review regarding your staycation in ibis Styles Medan Pattimura. We strive to provide exceptional service and a wonderful experience, and we’re thrilled that you enjoyed your stay. Your satisfaction is our top priority, and we hope to welcome you again in the future. See you again soon! Kind Regards, Management.
Dear Mr. Nik Aziz, Warmest Greeting from ibis Styles Medan Pattimura. Thank you for your kind review regarding your staycation in ibis Styles Medan Pattimura. We strive to provide exceptional service and a wonderful experience, and we’re t… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewTheir breakfast meets my expectations always.
Lack of cleanliness, constant delay of Laundry service, poor communication
Dear Mr. Carlos, Warmest greeting from ibis Styles Medan Pattimura, Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Hope we are able to have the chance of welcoming you back for another amazing stay experience. Sincerely, Management of ibis Styles Medan Pattimura.
Dear Mr. Carlos, Warmest greeting from ibis Styles Medan Pattimura, Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are sorry that your experience did not meet your expectations; pleas… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 11 April 2025 · Stayed in February 2025
Verified reviewReviewed: 11 April 2025 · Stayed in February 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewthe service n the price
the nearest supermarket is closed
Dear Ibu Myrna Sari, Horas! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewLocation and staff
The very poor selection at breakfast and the food ordered poor and tasteless. Better not to order room service or just book room only and order food via Grab.
Dear Mr. Norman Joseph, Horas! Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore, your reviews is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards, Management.
Dear Mr. Norman Joseph, Horas! Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; please allow us to express our sincer… Show more
Reviewed: 7 March 2025 · Stayed in February 2025
Verified reviewVery close to places i wanted to go
the cleanliness of the bedding and toilet were poor.
Dear Miss Vera, Warmest greeting from ibis Styles Medan Pattimura, Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management
Dear Miss Vera, Warmest greeting from ibis Styles Medan Pattimura, Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are truly sorry that your experience did not meet your expectations; … Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewGood location Big Room Helpfull staff
Not enough parking space
Dear Mr. Syed, Greeting from Medan, Thank you for the great review of our hotel! We provide additional parking space out side the building with twenty four hours security for our guest convenience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management.
Dear Mr. Syed, Greeting from Medan, Thank you for the great review of our hotel! We provide additional parking space out side the building with twenty four hours security for our guest convenience. We are glad that you enjoyed your stay … Show more
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewBig size for room
No hair dryer inside the room
Dear Ms. Nur Aliya, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. However, We feel sorry for the less perfect of our in room facility. Therefore, we would like to express our sincere apology. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management
Dear Ms. Nur Aliya, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. However, We feel sorry for the less perfect… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewLocation, breakfast was good
Clean, there is smell from the toilet
Dear Angeline, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. However, we are truly sorry for the smell in your toilet. We would like to sincere apologize for the inconvenient occurred. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management.
Dear Angeline, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. However, we are truly sorry for the smell in you… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewYou shouldn't clean the room when it is not asked and key not returned
Dear Guest, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management
Dear Guest, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sur… Show more
Reviewed: 17 January 2025 · Stayed in October 2024
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewLovely room for a short stay, breakfast was delightful for an Ibis this size. Staff was incredibly helpful, and a great location for going about Medan.
The Swimming pool was slightly different than expected from what is shown in the picture, but still lovely. It looked nicer on the pictures. Would still come back :)
Dear Michael, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management
Dear Michael, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are s… Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewInterior design, big room ,
Water pressure too slow, breakfast should be improve.
Dear Mr Alif Nur Faizal Anuar, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management
Dear Mr Alif Nur Faizal Anuar, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with o… Show more
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewValue for money. Friendly staff and facilities were clean and proper
Swimming pool and gym room is small.
Dear Kumeresen, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are sure that this kind review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience and we are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another amazing journey. Sincerely, Management
Dear Kumeresen, Horas! We very much appreciate your sharing regarding your stay experience at the ibis Styles Medan Pattimura. It is a great pleasure to know that you had a wonderful stay. We will share your review with our team. We are… Show more
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewComfortable bed.
Pool was dirty but remained open dispute workmen drilling and working with cement around it. Some staff were unfriendly. No option for adjoining rooms for our family which made our stay awkward.
Dear Ibu Ani Permana, Horas! Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please be informed that your original booking is for two twin beds rooms. With this bed type we do not have adjoining rooms as your requested and we feel very sorry that we cannot fulfil your request. However, our team has maximize your request by allocating your room to be side by side. At ibis Stylets Medan Pattimura we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management.
Dear Ibu Ani Permana, Horas! Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apol… Show more
Reviewed: 5 December 2024 · Stayed in December 2024
Verified review