Friendly staff, comfortable, lots of breakfast options and good value for money

Stayed in July 2025

/

The breakfast, the rooms, the pool and the fitness. The breakfast was very nice and it had a lot of options. The staff was friendly too and we really enjoyed it, even though we had to leave for Ijen early (we could stay in beds, they were so comfy)

Stayed in July 2025

Poor cleaning standard of the tables at the Spice restaurant, lots of staff available during breakfast and during the other meals, but they don’t always clean tables or properly especially between guests. I raised my concerns about the tables hygiene to the duty manager, he was really kind and understanding, however the day after same lack in keep the tables cleaned. I am sorry to say this but from a 4 star hotels I expect more hygiene. The rest was perfect!

Very spacious, clean and quiet room. The bed was very comfortable. I was sick when I arrived and I was able to recover fast in such relaxing environment. The staff is amazing, always available, ready to help and so kind.the breakfast as a very wide selection of food.

Stayed in July 2025

Perfect location, good food, friendly staff, good sleep..... It worth every penny

Stayed in March 2025

We needed to sleep in the day for climb in evening and rooms noisy we should have asked for a quieter room but it's a hotel in the day

Perfect location and price for pick up for climbing the volcano great staff oh also breakfast awesome and 11th floor

Stayed in May 2025

Excellent hotel. Great location. Staff are friendly and helpful. Great views, and the rooftop lounge/bar/restaurant is delightful. Views of Bali from the pool. Views of everywhere from the rooftop! Quality of the rooms are excellent. A short taxi ride to both Banyuwangi centre, and the port.

Stayed in February 2025

Room sometimes not really celana and dusty

Friendly staff, location, food etc

Stayed in March 2025

The lifts were a bit slow arriving - but not a big problem

The room, breakfast, swimming pool were all good

Stayed in January 2025

Nothing for my wife and I to dislike.

A lovely hotel. Friendly staff, and a nice swimming pool. The breakfast was really good, lots of different food to try. Special thanks to Maya at reception, she was lovely. Check in and check out was quick and easy.

Stayed in January 2025

Not much. It will be better if they install a carpet on the room floor.

The staff are nice and helpful. Excellent breakfast.

Stayed in November 2024

Hospitality of the staffs

Stayed in November 2024

Far from City Center

Location & View

Stayed in October 2024

Nothing

Wonderful hotel and professional staff

Stayed in October 2024

A little far from town if you want to explore it. Cabs were easy to get, though, and like everywhere in Java, inexpensive. We came from the ferry, and tried to take a Grab car, but the "red zone" around the ferry meant that we had to walk a long way before getting to a spot where the driver could pick us up. If you come that way, best to bite the bullet and negotiate a fare with the taxi mafia at the port.

Great hotel. Nice pool with pool deck bar/restaurant. Wondaful views from the rooftop restaurant. The staff were very helpful in setting up a last minute trip to the Ijen crater. Large and comfortable room

Stayed in July 2024

The size of the room is quite big and very clean. The bed is very comfort and the bathroom very clean. The breakfast is one of the best in this price class. Very recommended.

Stayed in June 2024

Clean, good breakfast, soto ayam nya enak. Staff very friendly. We got good room and good view.

Stayed in July 2024

All good

Large comfortable rooms with air conditioning. Friendly helpful staff. Visited the rooftop bar for a drink before heading down to the restaurant on 3rd floor for a late snack - open 24hrs a day. Again lovely staff. On our departure, Reception organised a taxi for us

Stayed in June 2024

-

Location, food

Stayed in June 2024

Excellent hotel with great and very friendly service! Enjoyed the breakfast buffet with a big variety of food and drinks. Spectacular sky lounge with it‘s style and view.

Stayed in June 2024

Friendly staff, clean and comfortable rooms. You have buffet breakfast with a lot of choices - everything was tasty. Quick drive to the port.

Stayed in May 2024

No View

Good breakfast Located near the Harbour

Stayed in April 2024

Bathroom needs a makeover to have 4*

All friendly and happy to get your wishes

Stayed in April 2024

The best hotel experience we had in Java. The staff is super friendly and accommodating. The view from our room was beyond belief - the breakfast was really good with some fresh veggies options. We would definitely come back here over and over again

Stayed in March 2024

Value for money

Stayed in March 2024