Access for the car is limited and there is no pedestrian way to go in and out of the hotel from the road

The spacious room, room facilities and the staff are helpful.

Stayed in August 2025

Nothing

Love the bathub, comfortable bed and pillows, lush bath towels, friendly service

Stayed in July 2025

Aircon in the lobby seems not really working so it’s quite warm for 5 star hotel . Staffs a bit chatty to each other between staffs and feels a bit informal . Compare to service that we had before in other 5 stars hotel .

Centre of jakarta ! Love the space and everything .

Stayed in July 2025

Nothing

Location

Stayed in August 2025

Still annoyed by the mess made on my spa bookings. They did apologise but it shouldnt have happened.

The staff, location, facilities

Stayed in August 2025

Nothing!

Everything! Amazing hotel!

Stayed in August 2025

A couple of minor points: the bathtub switch to release water required a bit of effort to double-click properly, and the aircon control panel seemed fixed at a certain temperature despite my selection. That said, the staff promptly sent someone to adjust it to my preference, which I really appreciated.

The breakfast was excellent. Although there was a small hiccup on one of the mornings, our server, Jamil, was outstanding. He remembered our favourite drinks and checked in on us regularly. The breakfast spread was impressive, with a wide variety of options, including certain dishes that could be ordered from the kitchen on weekdays (likely due to higher crowds on weekends). The location is very central, and the huge Central Park malls are linked to the hotel.

Stayed in August 2025

Nothing.

This hotel is coveniently located on the main road leading to National Monument and to skyscraper with the observatory on the 99th floor. The hotel is also connected to the Indonesia mall which was also super convenient. The room on the 15th floor was super tidy and spacious, we also had a nice view of the roundabout and the fountain on the road! The breakfast was excellent with plenty of food offered. The staff was friendly and really attentive. Highly recommended stay!

Stayed in July 2025

I made the right decision staying at this historic hotel (the first international 5-star hotel in Jakarta - Indonesia I think). There are a lot of historic photos hanging around the bar area. The room is spacious enough and the bed is quite comfy. I got a free upgrade to a larger room with a bathtub and the view. The staff were all very friendly and attentive to my needs. I would say the service here is so personable (all staff were friendly and helped me with every small little things) which made me feel at home immediately. The hotel is connected with Grand Indonesia (a big shopping mall) at the ground floor so you can just walk from your hotel room to the shopping mall, very convenient. I also tried the sauna and swimming pool here, all very great facilities. Thanks so much and I will definitely be back if I have the opportunity.

Stayed in July 2025

The pillows were too soft. They literally went flat under my head 😅

Great location, excellent staff service, loads of options for breakfast buffet

Stayed in August 2025

However, the bed was not very comfortable—it felt a bit too firm, which made it hard to sleep well. Also, the walls seemed quite thin, as we could hear noise from the room next door.

We loved the view from our room—it overlooked one of Jakarta’s most iconic landmarks, which made our stay extra special. The hotel has direct access to Grand Indonesia Mall, which is incredibly convenient for shopping and dining. Breakfast was outstanding with a wide variety of delicious options to choose from. The staff provided excellent service throughout our stay—friendly, helpful, and always professional

Stayed in July 2025

Clean, cozy and comfortable.

Stayed in July 2025

The shower smells . Lack of small towels. Duvet cover a bit worn out n torn. Aircond not cold. Pillows were too soft n even when we asked for firmer ones they sent almost same one. Guess they do not have choices of firm pillows

The room configuration . The staff were warm and accomodating

Stayed in July 2025

None

Perfect stay!

Stayed in June 2025

We enjoyed everything

Location and staying in the renovated Hotel Indonesia where I stayed for the first time in March 1983.

Stayed in June 2025

None

Very smooth check in, very clean hotel, extremely nice and wonderful staff, attached to one of the big malls in Jakarta where you have access to great deal of restaurants, shops, cafes and many more. I highly recommend it.

Stayed in June 2025

None

Great location near the grand mall indonesia Very big variety of breakfast respectfull staff and service great room with a view One of the best expericiences so far. Comfortable beds

Stayed in June 2025

Spacious room and clean. The view was fabulous!

Stayed in June 2025

Great service

Stayed in June 2025

Nextdoor neighbour was loud till 1am. 😔

Great location, easy access to Grand Indonesia Mall, spacious room and generous hospitality of the staffs.

Stayed in June 2025

None

Staff, cleanliness, toilet, location & selection of food for breakfast

Stayed in June 2025

1. Have not come across any major dislikes! 2. Can consider a dedicated heritage gallery to share with guests the rich history of its days as Hotel Indonesia....

1. Everything in my upgraded room 2. Location, location, location of the hotel 3. Outdoor jacuzzi and swimming pools + big gym 4. Memorable breakfast spread 5. Welcome platter of fruits & snacks 6. Sauna, steam room, cold & hot plunge pools 7. Comfotable beddings 8. Nice blend of traditional & modern design, especially generous use of wood... 9. Use of reusable glass bottles for drinking water 10. Warm and prompt service

Stayed in May 2025

Nothing

Excellent service So near mall

Stayed in May 2025

The rooms are very old.

Location and service!

Stayed in May 2025