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Reviews of Indra Maya Pool Villas 5 stars

Jalan Panglima Pantar, Lagoi, Nirwana Gardens, Bintan Resort, 29155 Lagoi, Indonesia

#13 of 19 hotels in Lagoi

Guests' Choice

Review score

Based on 45 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 11 August 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 3 nights

    Overall maintenance and cleanliness could improve. The villa was comfortable, but there were areas of stagnant water in the bathroom and dusty curtains.

    The staff was excellent and the location convenient. Linens and towels were changed daily. Having a personal buggy for transportation was a nice feature.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Superb property but average food
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Villa are as awesome but the food across the property in multiple restaurants including the pool side restaurant , the Indian restaurant and buffet breakfast was average. For this price point, specially for pool villas guest I would suggest a better quality , exclusive breakfast experience . They should also consider a local cuisine restaurant and overall improve food quality.

    Good location, accessibility from singapore, loved the touch around free buggy car to drive around along with Villa. Great villa !

    Stayed in August 2025

  • Reviewed: 12 July 2025

    9.0
    Great stay for relaxed sea holiday
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea Front Private Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    No big worries, only umbrella needed a fix and head pillows were actually too big for sleeping

    Great location, ocean view and excellent breakfast, happy to have a buggy for transport and nice own pool

    Stayed in July 2025

  • Reviewed: 13 April 2025

    8.0
    Good place for gathering.
    • Leisure trip
    • Group
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 2 nights
    • Submitted via mobile

    Good stay, spacious and clean. Happy to have the buggy to move around. Television can be upgraded to broadband/data.

    Stayed in April 2025

  • Reviewed: 17 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea Front Private Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    The space, pool and buggy to get around

    Stayed in December 2024

  • Reviewed: 13 February 2025

    8.0
    Peaceful beautiful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    View

    Antique

    Stayed in January 2025

  • Reviewed: 26 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea Front Private Pool villa
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    The privacy of the villa and also the buggy that was provided to move around.

    Stayed in December 2024

  • Reviewed: 25 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 3 nights
    • Submitted via mobile

    Nil.

    Very conducive for family stay. The staff are very friendly and prompt in service. Very good view of the sea and receives sea breeze all day long.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    9.0
    Amazing views and relaxing place. Great for family
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 3 nights
    • Submitted via mobile

    The buffet breakfast is average. It will be better to have a la carte where everything is fresh.

    The private pool and the view is amazing The beach nearby is beautiful The room services is fast and excellent

    Stayed in December 2024

  • Reviewed: 4 December 2024

    9.0
    Exceptional service crew from hotel . View was fantastic!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Private pool facing the sea . Tranquil and clean

    Stayed in December 2024

  • Reviewed: 4 December 2024

    9.0
    Beautiful, well-kept, relaxing.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 2 nights
    • Submitted via mobile

    If there is no housekeeping, the place will not be so nice to live in, as the leaves will fall to the pool and the rubbish not cleared.

    It’s as the pictures, spacious, clean and well-maintained. The views are as shown, sea view from. 3 sides.

    Stayed in December 2024

  • Reviewed: 23 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 2 nights

    That there was no Indonesian restaurant at the resort. There was only the option to order some Indonesian dishes at the western restaurants. For that reason we had to go to another resort to have Indonesian dinner.

    The villa was very comfortable and perfect for a family vacation. The kids could enjoy the pool, while the others could keep an eye on them from the inside or the sunbeds. In addition, the fact that they give you a buggy to go around the resort is very convenient as well.

    Stayed in October 2024

  • Reviewed: 9 November 2024

    8.0
    Family Vacation
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 3 nights
    • Submitted via mobile

    Villa is rather dated. Would be nice if there's a jacuzzi section in the pool.

    Hotel staff at reception, housekeeping and bell service were superb. Extremely helpful and service oriented. They made us felt comfortable and were attentive to our needs as we were travelling with an elderly requiring assistance. There are bathrooms in each of the rooms and view spectacular.

    Stayed in November 2024

  • Reviewed: 8 October 2024

    9.0
    Great retreat with family
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 2 nights

    Free wifi was very poor, possibly due to far-off location from the main hotel center Breakfast buffet options were so so only

    Villa was superb and very clean Staff was super friendly Sea view was nice Private pool was well maintained Ride-your-own buggy service was very cool

    Stayed in October 2024

  • Reviewed: 8 July 2024

    10
    Exceptional villa with pool & views - the photos don’t do it justice.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea Front Private Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was amazing. The only thing that surprised us was how quiet the resorts were during the week. This place appears seriously under-rated.

    It was exceptional, a beautiful well-appointed villa in a gorgeous location. The villa was really spacious with three indoor & one outdoor bathrooms. It was extremely clean and plenty of towels were provided. The infinity pool afforded a great view over the bay and there were plenty of seating options provided. The villas sit within the wider Norway’s Gardens resort, which is actually made up of five separate properties, so we could choose to eat at any of the resort’s restaurants. The food was good, mainly what you’d expect at a resort (buffet breakfast, sandwiches & salads for lunch) but there were plenty of Indonesian options and the Spice restaurant (Indian) was delicious. We loved the over-water bar & its cocktail selection & friendly bartender. A golf buggy is provided for the villa which was really handy (it would be a lot of walking if you didn’t have it) and which my late-teenage boys loved. There was a huge range of activities if you wanted to be active - we jet-skied, played ten pin bowling, did archery and target shooting, released baby endangered Hawksbill turtles. The resort is set in lush jungle and gardens and we enjoyed views of the wildlife (monkeys, bats, squirrels & butterflies). The villas exceeded our expectations and we will definitely stay here again.

    Stayed in July 2024

  • Reviewed: 10 April 2024

    9.0
    A very relaxing 3 nights for the family.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Mosquitoes near dusk and the shower water pressure could be higher.

    Beautiful house with great view and complimentary buggy.

    Stayed in April 2024

  • Reviewed: 24 December 2023

    9.0
    Overall it’s a very pleasant and relaxed stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    Choice food is very limited. Also quality is not vey appealing. As transport is troublesome, there should more food option with better quality.

    Property is very good and vast with lots of activity. Really good for fun and unwind.

    Stayed in December 2023

  • Reviewed: 19 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    phone connection wasn’t working well initially (twice). bit expensive

    Stayed in March 2023

  • Reviewed: 9 January 2023

    9.0
    Great pool villa for a weekend getaway with family.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 2 nights

    The wifi didn't work properly in the villa throughout our stay despite the staff's attempts to fix it. Some of the estate facilities are not up and running for some reason (perhaps still in the process of re-opening from the COVID days). Food is quite pricey.

    Great pool villa for a family weekend getaway. The pool was very enjoyable and the nearby beach is excellent. They give you your own buggy to navigate the sprawling estate, so getting around is not an issue. Food is alright, and the Calypso bar is great place for a nightcap. Staff is very courteous and eager to help, which is a big plus (their English language skills were also better than expected).

    Stayed in January 2023

  • Reviewed: 11 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 5 nights
    • Submitted via mobile

    Mosquito problem in and outside of villa.

    Warm and friendly staffs. Spacious and comfortable accommodation.

    Stayed in December 2022

  • Reviewed: 26 June 2025

    7.0
    Overall satisfactory but lack compelling reasons for a return stay (yet!)
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 4 nights
    • Submitted via mobile

    - Pest Control could be better: a lot of insects particularly bees entered the villa at night despite the windows and doors were kept closed: kids were quite disturbed for 1st 2 nights. - staff were friendly in general but lack the very personal touch and warmth - building and facilities look old and need some refresh? - quality of complimentary buffet breakfast could be better and with more variation through the week.

    - Spacious - Dedicated buggy

    Stayed in June 2025

  • Reviewed: 13 July 2024

    3.0
    We will not be returning to this resort- Disappointing stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom Sea View Private Pool villa
    • Stayed 5 nights

    Be careful as what they advertise is not what you get- I am always in prior contact with the places we stay at- email/phone We were told that we would have the mini bar replenished daily which was inclusive of beer, soft drinks and water. This was not the case. It was 2 sprites, 2 cokes and 2 beers for 7 people staying in the villa. There is no where near to buy food and drinks from- only the resort- They are expensive! We are not sure as to why there is a kitchen? There is no dishwasher, or tea towels sufficient to clean up nor can you buy actual food to cook with. When we enquired how close the nearest grocery store was- it is a 45 min drive there & 45min back! We were also advised that the Villas would have a personalised host service. This is not the case- There is no one- you are on your own. No one checked up on us to see if we were ok or needed anything. We had 3 Villas booked out! The resort is very quiet- No one around. The activities such as horse riding were not operating- There was always an excuse as to why. Do not ask for the BBQ at the Villa- We made the mistake of requesting this option as we have had this option at many other resorts we have visited. Not only did you need to pay for the BBQ, chef & Coal- they expect you to pay per chair and tables they were going to bring in. The food was cold and not edible. This was over $1000 Aud for 13 people and that is not including our own drinks we purchased. Internet is not good at all. Ensure you have your own means of internet if you require it. It is such a shame that this resort is in the state it is in. Minimal people there for our entire stay- It is a huge resort! Perhaps if they were not so focused on making more money off the travellers and actually provide a great service- people would recommend for their friends/fam to visit. Very overpriced for what they provide. Many other resorts on the island that may seem pricey before you go but everything is included.

    Food was acceptable- Pricey

    Stayed in July 2024

  • Reviewed: 13 July 2024

    3.0
    It is quiet for a reason- There may be better options on the island - we will not visit here again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Sea View Private Pool Villa
    • Stayed 5 nights

    Be careful as what they advertise is not what you get- We were told that we would have the mini bar replenished daily which was inclusive of beer, soft drinks and water. This was not the case. It was 2 sprites, 2 cokes and 2 beers for 7 people staying in the villa. There is no where near to buy food and drinks from- only the resort- They are expensive! We are not sure as to why there is a kitchen? There is no dishwasher, or tea towels sufficient to clean up nor can you buy actual food to cook with. When we enquired how close the nearest grocery store was- it is a 45 min drive there and back! We were also advised that the Villas would have a personalised host service. This is not the case- There are no hosts- you are on your own. No one checked up on us to see if we were ok or needed anything. We had 3 Villas booked out! The resort is very quiet- No one around. The activities such as horse riding were not operating- There was always an excuse as to why. If we were staying in the other parts of the resort we do not know how we would have spent our time- Cramped in a little room. Do not ask for the BBQ at the Villa- We made the mistake of requesting this option as we have had this option at many other resorts we have visited. Not only did you need to pay for the BBQ, chef and Coal- they expect you to pay per chair and tables they were going to bring in. The food was cold and not edible. This was over $1000 Australian dollars- The biggest mistake we made- Internet is not good at all. Ensure you have your own means of internet if you require it. It is such a shame that this resort is in the state it is in. Not many people there for our entire stay- It is a huge resort! Perhaps if they were not so focused on making more money off the travellers and actually provide a great service- people would recommend for their friends/fam to visit. Very overpriced for what they provide. Many other resorts on the island that may seem pricey before you go but everything is included.

    The food was great- The only option for food is at the resort and it is very very expensive. We did not mind paying for the food as it was decent.

    Stayed in July 2024

  • Reviewed: 2 January 2023

    7.0
    nice family time
    • Leisure trip
    • Group
    • Two-Bedroom Sea Front Private Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    not enough F&B

    pool and privacy

    Stayed in January 2023

Showing 1 – 25

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