Jl. Marihat No. 1 Lake Toba, 21174 Parapat, Indonesia
#1 of 11 hotels in Parapat
Guests' ChoiceBased on 48 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
8.0
Staff
9.0
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 May 2025
Syarifah
MalaysiaOnly on the iron board you have to request
The location, the room
Stayed in May 2025
Reviewed: 11 January 2025
Faigl
AustraliaOur air con wasn’t working and even after a technician came to fix it - it kept making a lot of noise so we ended up sleeping with no cooling. One window also had a big crack in it, but the staff fixed it with tape when I pointed it out.
Stayed in December 2024
Reviewed: 29 December 2024
Muhammad
IndonesiaMany rooms is not frendly for elderly or people who can not properly because they need to walk up and down with many stairs and then if the rain happens you'll gwt wet also avoid to bring many or heavy luggage.
The direct access to the lake and the free lunch
Stayed in December 2024
Reviewed: 4 October 2024
Tambunan
United StatesNone.
Breakfast meal is excellent. The place is easy for the public transportation. Close to my family members.
Stayed in September 2024
Reviewed: 8 August 2024
Reyni
GermanyThey don't have a real hot water here. It is only lightly warm water. They were helpful when we asked about hot water, but unfortunately that was what they could provide.
We can reach the beach from the hotel, our children can swim or play there. We also rent speed boat to go around Parapat and Batu Gantung. The breakfast buffet was various and excellent, from rice, bubur ayam, bread, musli until small "jajanan pasar". The personal were friendly.
Stayed in August 2024
Reviewed: 8 August 2024
Kendra
United StatesBeach was by lots of jet ski and motorboat traffic
A bit run down but clean, the rooms were large and well equipped
Stayed in August 2024
Reviewed: 11 November 2023
Robert
United KingdomThe room was very shabby. There was no hair dryer, hand towel, safe, glasses or fridge. We were disappointed.
Helpful staff and the food which was good value.
Stayed in November 2023
Reviewed: 17 September 2023
Kusnuryono
IndonesiaUnfortunately, this hotel doesn't have a public swimming pool facility The overall taste of the food at the restaurant is OK, only the texture of the chicken satay meat is a bit tough When I stayed there was another group of guests who made a bit of noise during rest time between 10 - 12 at night because they were having a party. What is a bit annoying is the behavior of some guests who are very noisy in the hotel room hallway from 12 at night to 1 in the morning. The hotel management should control noise more strictly so that it does not disturb other hotel guests who are resting. While enjoying drinking coffee in the coffee lounge with acoustic guitar entertainment in the afternoon, sometimes you are disturbed by the sound of traditional music being played simultaneously in the hotel lobby.
I stayed in a deluxe room type in the new building on the 2nd floor which has a beautiful panoramic view of Lake Toba. Khas Parapat Hotel (formerly Inna Parapat Hotel) is one of the best hotels in Parapat and managed by a government-owned company and is the only hotel that has its own beach with white sand The cleanliness of the bed and bathroom is good, the hotel staff is very friendly. The hot water and shower facilities are very good, only the time for hot water is limited to 5 - 10 am and 5 - 10 pm The breakfast, lunch, and dinner experience at Khas restaurant was very good. The variety of food and the overall taste of the food is good. The restaurant staff service is very friendly. I enjoyed coffee time in the coffee lounge in the afternoon and was entertained by a solo singer with an acoustic guitar and his singing performance was very good.
Stayed in September 2023
Reviewed: 5 June 2023
Lisha
SingaporeThe pillows are totally run down. Its time to replace new ones :)
Stayed in June 2023
Reviewed: 16 April 2023
Jerry
MalaysiaWater heater only available at 5am to 10am and 5pm to 10pm, but the water is very cold. Cleaniness is a bit off, can see spider web at corner and tiny bug on the bed. Water heater jug and the cup are a bit as well. Restaurant food was just okay, but both me and my friend got diarrhea sometime after dinner...
The gardening and the lake view is superb. The room is big and the design is decent.
Stayed in April 2023
Reviewed: 31 August 2022
Litzie
IndonesiaWe stayed in the old building, maybe the new building has better rooms. Steep stairs going around and down to the beach, mind your steps. Hot water stops at 10pm and starts again in the morning.
Lakeside accommodation with stunning view of lake Toba and with many instagenic photo spots. They have watersport facilities and a small sandy beach cove. Staff is hospitable and very helpful. Tasteful breakfast spread. Spacious room and bed is comfortable but toilet/shower area needs improvement.
Stayed in August 2022
Reviewed: 9 April 2025
Vinayaga
Malaysianothing
We were vegetarian and there was hardly anything in the buffet breakfast but the chef was very kind to make special dish for us. so kind of them
Stayed in April 2025
Reviewed: 20 January 2025
Torpha
ThailandEverything is nice.
Great location and good view. Staff are friendly. Breakfast&lunch so good.
Stayed in December 2024
Reviewed: 21 July 2024
Anne
NetherlandsThe room was very basic and somewhat decayed. Needs some restoration.
Really great breakfast with excellent staff! One of the best breakfasts we’ve had on vacation.
Stayed in July 2024
Reviewed: 9 July 2024
Tim
Netherlandsstaff seems annoyed when you request something. Insects everywhere. Everything was dirty. I got sick from the food, throwing up with diahhree. Also expensive. Go to any other hotel, not this one.
views
Stayed in July 2024
Reviewed: 13 June 2024
Heti
SingaporeThe website is not up to date, there's no karaoke room as stated in their facilities.. service was slow, and breakfast spread is too little.
The view
Stayed in June 2024
Reviewed: 10 May 2024
Roberto
ThailandExtremely noisy during night and early morning (very early morning). Loud music till late at nights and early at 6.30am. Impossible to sleep. Personnel is very kind and sweet. Definitely overpriced for the type of service provided and for the lack of comfort.
Location
Stayed in May 2024
Reviewed: 11 January 2024
Jasmine
GermanyThe rooms very shabby, old and dirty. The bathrooms were so heavily smelling of urin and feces. The outside restaurant for dinner was filthy and there were rats and cockroaches all over the place. It’s really not as described and rated, I guess since Covid there were not many tourists and they just neglected the accommodation.
Nice spot in parapat, great view directly located at Lake Toba.
Stayed in January 2024
Reviewed: 22 December 2023
Kim
SingaporeThe breakfast provided has room for improvement, especially the coffee.
A comfortable stay. Next to lake side.
Stayed in December 2023
Reviewed: 2 September 2023
Hono
Indonesiaroom is under expectation and i can't upgrade. They said all room is fullybook. no choice !!! never paid in advance. Pay at the hotel when you got the room as your request.
toba lake view
Stayed in August 2023
Reviewed: 29 May 2023
Yusri
MalaysiaVery poor wifi signal in my room. room next door had wifi router right in front of their door. i had to go out to get a good signal. however can't remain outside for long coz there is alot of mosquitoes. horrible experience with the wifi. unless your drive there, there's no Grab or taxi there, only "angkot". for tourist angkot is a small mini van they use like buses to transport small group passengers around the area. If you want to leave Lake Toba by bus, tell the angkot driver to send you to the bus station.
Surrounding area was nice and clean. Good view for photography. Lots of shops and restaurants nearby. Great water activities. Breakfast is great but not so for lunch. very long queue at the egg station during breakfast. only one staff station there.
Stayed in April 2023
Reviewed: 26 May 2023
David
MalaysiaBooked and paid more for a lake view room but was given a room on the other side of the lake overlooking the car park. Went to complain and was given the right room but lady at the front desk staff was less than enthusiastic about my request and changed it without a word or an apology. Property was a bit dated and facilities around the recreation area was a little run down. Karaoke sessions from the town nearby can be rather loud
Location was great , near Parapat town and right on the edge of the lake with scenic view from the bedroom. Newly refurbished rooms are basic but relatively comfortable
Stayed in May 2023
Reviewed: 13 November 2022
Dirk
GermanyMorning exercise dance with super loud music started at 6 am(!!!) basically waking everyone in the hotel up who did not attend the exercise. And that after the night before there was loud music played until 12 am. Ridiculous if you come there to relax and refresh. Warm water only available from 5pm to 10 pm and 5 am to 10 am. Not very accessible if you travel with elderly people as they hv to climb a lot of stairs
Superp view from the family rooms in the new wing.
Stayed in November 2022
Reviewed: 7 July 2023
Anonymous
IndonesiaFacilities below standard.
Lakeside location
Stayed in July 2023
Showing 1 – 25
Berg en Dal, Netherlands
New York, USA
Madrid, Spain
Paraty, Brazil
Les Eyzies-de-Tayac, France
Phalaborwa, South Africa
Karítsa, Greece
Uluwatu, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content