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Reviews of Khas Parapat 3 stars

Jl. Marihat No. 1 Lake Toba, 21174 Parapat, Indonesia

#1 of 11 hotels in Parapat

Guests' Choice

Review score

Based on 48 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 May 2025

    8.0
    Worth for money
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Only on the iron board you have to request

    The location, the room

    Stayed in May 2025

  • Reviewed: 11 January 2025

    8.0
    Very popular with local tourists, good location and great buffet breakfast.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Our air con wasn’t working and even after a technician came to fix it - it kept making a lot of noise so we ended up sleeping with no cooling. One window also had a big crack in it, but the staff fixed it with tape when I pointed it out.

    Stayed in December 2024

  • Reviewed: 29 December 2024

    8.0
    Enjoy the hospitality of Toba Lake
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Many rooms is not frendly for elderly or people who can not properly because they need to walk up and down with many stairs and then if the rain happens you'll gwt wet also avoid to bring many or heavy luggage.

    The direct access to the lake and the free lunch

    Stayed in December 2024

  • Reviewed: 4 October 2024

    9.0
    I enjoy my surroundings area.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None.

    Breakfast meal is excellent. The place is easy for the public transportation. Close to my family members.

    Stayed in September 2024

  • Reviewed: 8 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    They don't have a real hot water here. It is only lightly warm water. They were helpful when we asked about hot water, but unfortunately that was what they could provide.

    We can reach the beach from the hotel, our children can swim or play there. We also rent speed boat to go around Parapat and Batu Gantung. The breakfast buffet was various and excellent, from rice, bubur ayam, bread, musli until small "jajanan pasar". The personal were friendly.

    Stayed in August 2024

  • Reviewed: 8 August 2024

    7.0
    The stay was nice
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beach was by lots of jet ski and motorboat traffic

    A bit run down but clean, the rooms were large and well equipped

    Stayed in August 2024

  • Reviewed: 11 November 2023

    7.0
    The hotel is very tired and there is no comfortable bar or lounge. Once you’ve eaten, it’s back to your room.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very shabby. There was no hair dryer, hand towel, safe, glasses or fridge. We were disappointed.

    Helpful staff and the food which was good value.

    Stayed in November 2023

  • Reviewed: 17 September 2023

    9.0
    One of the Best Hotel in Parapat, Very nice view of Lake Toba, Clean & Friendly Staff, Good Food
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - New Building
    • Stayed 2 nights

    Unfortunately, this hotel doesn't have a public swimming pool facility The overall taste of the food at the restaurant is OK, only the texture of the chicken satay meat is a bit tough When I stayed there was another group of guests who made a bit of noise during rest time between 10 - 12 at night because they were having a party. What is a bit annoying is the behavior of some guests who are very noisy in the hotel room hallway from 12 at night to 1 in the morning. The hotel management should control noise more strictly so that it does not disturb other hotel guests who are resting. While enjoying drinking coffee in the coffee lounge with acoustic guitar entertainment in the afternoon, sometimes you are disturbed by the sound of traditional music being played simultaneously in the hotel lobby.

    I stayed in a deluxe room type in the new building on the 2nd floor which has a beautiful panoramic view of Lake Toba. Khas Parapat Hotel (formerly Inna Parapat Hotel) is one of the best hotels in Parapat and managed by a government-owned company and is the only hotel that has its own beach with white sand The cleanliness of the bed and bathroom is good, the hotel staff is very friendly. The hot water and shower facilities are very good, only the time for hot water is limited to 5 - 10 am and 5 - 10 pm The breakfast, lunch, and dinner experience at Khas restaurant was very good. The variety of food and the overall taste of the food is good. The restaurant staff service is very friendly. I enjoyed coffee time in the coffee lounge in the afternoon and was entertained by a solo singer with an acoustic guitar and his singing performance was very good.

    Stayed in September 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room - New Building
    • Stayed 2 nights

    The pillows are totally run down. Its time to replace new ones :)

    Stayed in June 2023

  • Reviewed: 16 April 2023

    8.0
    Superb view and decent room, worth the penny, but cleanliness need improvement.
    • Leisure trip
    • People with friends
    • Family Room - New Building
    • Stayed 1 night
    • Submitted via mobile

    Water heater only available at 5am to 10am and 5pm to 10pm, but the water is very cold. Cleaniness is a bit off, can see spider web at corner and tiny bug on the bed. Water heater jug and the cup are a bit as well. Restaurant food was just okay, but both me and my friend got diarrhea sometime after dinner...

    The gardening and the lake view is superb. The room is big and the design is decent.

    Stayed in April 2023

  • Reviewed: 31 August 2022

    8.0
    Lakeside accommodation with stunning view of lake Toba
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We stayed in the old building, maybe the new building has better rooms. Steep stairs going around and down to the beach, mind your steps. Hot water stops at 10pm and starts again in the morning.

    Lakeside accommodation with stunning view of lake Toba and with many instagenic photo spots. They have watersport facilities and a small sandy beach cove. Staff is hospitable and very helpful. Tasteful breakfast spread. Spacious room and bed is comfortable but toilet/shower area needs improvement.

    Stayed in August 2022

  • Reviewed: 9 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    nothing

    We were vegetarian and there was hardly anything in the buffet breakfast but the chef was very kind to make special dish for us. so kind of them

    Stayed in April 2025

  • Reviewed: 20 January 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is nice.

    Great location and good view. Staff are friendly. Breakfast&lunch so good.

    Stayed in December 2024

  • Reviewed: 21 July 2024

    6.0
    Okay, good breakfast!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very basic and somewhat decayed. Needs some restoration.

    Really great breakfast with excellent staff! One of the best breakfasts we’ve had on vacation.

    Stayed in July 2024

  • Reviewed: 9 July 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    staff seems annoyed when you request something. Insects everywhere. Everything was dirty. I got sick from the food, throwing up with diahhree. Also expensive. Go to any other hotel, not this one.

    views

    Stayed in July 2024

  • Reviewed: 13 June 2024

    6.0
    Basic stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The website is not up to date, there's no karaoke room as stated in their facilities.. service was slow, and breakfast spread is too little.

    The view

    Stayed in June 2024

  • Reviewed: 10 May 2024

    5.0
    The noisiest place I ever been
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Extremely noisy during night and early morning (very early morning). Loud music till late at nights and early at 6.30am. Impossible to sleep. Personnel is very kind and sweet. Definitely overpriced for the type of service provided and for the lack of comfort.

    Location

    Stayed in May 2024

  • Reviewed: 11 January 2024

    2.0
    It’s a pitty to pay so much money - comparison to Indonesian standards and prices and that you were not willing to suppo
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms very shabby, old and dirty. The bathrooms were so heavily smelling of urin and feces. The outside restaurant for dinner was filthy and there were rats and cockroaches all over the place. It’s really not as described and rated, I guess since Covid there were not many tourists and they just neglected the accommodation.

    Nice spot in parapat, great view directly located at Lake Toba.

    Stayed in January 2024

  • Reviewed: 22 December 2023

    6.0
    Hotel is all right in most aspects, except the breakfast. Coffee not nice.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast provided has room for improvement, especially the coffee.

    A comfortable stay. Next to lake side.

    Stayed in December 2023

  • Reviewed: 2 September 2023

    1.0
    Pay at the hotel when you got the room as your request
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    room is under expectation and i can't upgrade. They said all room is fullybook. no choice !!! never paid in advance. Pay at the hotel when you got the room as your request.

    toba lake view

    Stayed in August 2023

  • Reviewed: 29 May 2023

    6.0
    not worth it...i thought the more i spend the better service i get, unfortunately not.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Very poor wifi signal in my room. room next door had wifi router right in front of their door. i had to go out to get a good signal. however can't remain outside for long coz there is alot of mosquitoes. horrible experience with the wifi. unless your drive there, there's no Grab or taxi there, only "angkot". for tourist angkot is a small mini van they use like buses to transport small group passengers around the area. If you want to leave Lake Toba by bus, tell the angkot driver to send you to the bus station.

    Surrounding area was nice and clean. Good view for photography. Lots of shops and restaurants nearby. Great water activities. Breakfast is great but not so for lunch. very long queue at the egg station during breakfast. only one staff station there.

    Stayed in April 2023

  • Reviewed: 26 May 2023

    4.0
    Comfortable and convenient albeit a little dated
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room - New Building
    • Stayed 3 nights
    • Submitted via mobile

    Booked and paid more for a lake view room but was given a room on the other side of the lake overlooking the car park. Went to complain and was given the right room but lady at the front desk staff was less than enthusiastic about my request and changed it without a word or an apology. Property was a bit dated and facilities around the recreation area was a little run down. Karaoke sessions from the town nearby can be rather loud

    Location was great , near Parapat town and right on the edge of the lake with scenic view from the bedroom. Newly refurbished rooms are basic but relatively comfortable

    Stayed in May 2023

  • Reviewed: 13 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room - New Building
    • Stayed 2 nights
    • Submitted via mobile

    Morning exercise dance with super loud music started at 6 am(!!!) basically waking everyone in the hotel up who did not attend the exercise. And that after the night before there was loud music played until 12 am. Ridiculous if you come there to relax and refresh. Warm water only available from 5pm to 10 pm and 5 am to 10 am. Not very accessible if you travel with elderly people as they hv to climb a lot of stairs

    Superp view from the family rooms in the new wing.

    Stayed in November 2022

  • Reviewed: 7 July 2023

    6.0
    Hotel is good, staff rather unprofessional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Facilities below standard.

    Lakeside location

    Stayed in July 2023

Showing 1 – 25

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