9.1

Opiniones del Jimbaran Puri, A Belmond Hotel, Bali 5 estrellas

Jalan Uluwatu, 80361 Jimbaran, Indonesia

  • Enrique

    Escrito en 2 de septiembre de 2025 · Se alojó en septiembre de 2025

    Comentario auténtico

    La amabilidad del staff, las habitaciones preciosas y limpias y la tranquilidad

    El único problema es la suciedad del mar. Una verdadera pena.

    Respuesta del alojamiento:

    Dear Mr. Enrique, Warm greetings from Jimbaran Puri, a Belmond Hotel. First of all, please accept my sincere apologies for not being able to reply in Spanish. Thank you very much for taking the time to share your impressions with us. We are truly delighted to know that you enjoyed the charm of our resort, the kindness of our staff, the cleanliness of the rooms, and the tranquil atmosphere. At the same time, we sincerely regret the condition of the sea during your stay. While this is unfortunately due to natural tides beyond our control, we fully understand how disappointing it can be, and we remain committed to keeping our beachfront as clean and enjoyable as possible. It was a real pleasure having you with us, and we truly hope to welcome you back for another memorable stay in the near future. With warm regards, Andri and the entire Jimbaran Puri team

    Dear Mr. Enrique, Warm greetings from Jimbaran Puri, a Belmond Hotel. First of all, please accept my sincere apologies for not being able to reply in Spanish. Thank you very much for taking the time to share your impressions with us. We … Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    2 de septiembre de 2025
  • Omaira

    Escrito en 22 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Las instalaciones perfectas, muy bien cuidado, el personal es lo mejor del hotel, muy amable y super atento y servicial con los clientes. Las cenas son un lujo, en la misma playa y la comida deliciosa. Los masajes una maravilla. Si alguna vez vuelvo a Bali sin duda me vuelvo a alojar en este hotel.

    Nada, todo fue perfecto

    Respuesta del alojamiento:

    Dear Omaira, Warm greetings from all of us at Jimbaran Puri, a Belmond Hotel. Thank you very much for sharing your wonderful feedback. I apologize for replying in English, as I’m unable to respond in Spanish. We are truly thrilled to learn that your stay with us was one of the best experiences you’ve had. It warms our hearts to know you appreciated our well‑kept facilities, the unique beachfront dining atmosphere, and above all, the dedication and warmth of our team. Your kind compliments about their friendliness and attentiveness mean a great deal to us. We are also delighted that our spa services and exquisite cuisine made a lasting impression. Knowing that you plan to return is the highest praise we could hope for. We eagerly await the opportunity to welcome you back to Bali and Jimbaran Puri for another memorable visit. With our warmest regards, Andri and the entire Jimbaran Puri team

    Dear Omaira, Warm greetings from all of us at Jimbaran Puri, a Belmond Hotel. Thank you very much for sharing your wonderful feedback. I apologize for replying in English, as I’m unable to respond in Spanish. We are truly thrilled to lea… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    25 de julio de 2025
  • Elisa

    Escrito en 11 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Absolutamente todo cada detalle, totodo el personal, el hotel todo perfecto

    Respuesta del alojamiento:

    Dear Ms. Gerard, Thank you very much for your kind and thoughtful feedback. I apologize for not being able to reply in Spanish, but please know how truly grateful we are for your lovely comments. We’re thrilled to hear that every aspect of your stay—from our team to the smallest details—met your expectations. Your feedback means a great deal to us, and we will certainly share it with the entire team. We sincerely look forward to welcoming you back to Jimbaran Puri for another perfect stay. Warm regards, Andri and the entire Jimbaran Puri team

    Dear Ms. Gerard, Thank you very much for your kind and thoughtful feedback. I apologize for not being able to reply in Spanish, but please know how truly grateful we are for your lovely comments. We’re thrilled to hear that every aspect o… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    3 de mayo de 2025
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  • Alvaro

    Escrito en 14 de febrero de 2025 · Se alojó en febrero de 2025

    Comentario auténtico

    Habitación excelente

    Playa con suciedad

    Respuesta del alojamiento:

    Dear Mr. Salgado, Thank you for sharing your feedback. We are delighted to hear that you found the room excellent. It is always encouraging to know that our efforts are appreciated. We regret that your beach experience did not meet expectations. Due to the wet season, we do experience a surge of debris washing in from the ocean, which can affect the cleanliness of the shoreline. Please know that our team works diligently to manage this, and your comments will help us improve further. I also apologize for not being able to respond to you in Spanish. We truly value your input and hope to welcome you back for an even more enjoyable stay. Warm regards, Andri and the entire Jimbaran Puri team

    Dear Mr. Salgado, Thank you for sharing your feedback. We are delighted to hear that you found the room excellent. It is always encouraging to know that our efforts are appreciated. We regret that your beach experience did not meet expect… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    12 de mayo de 2025
  • Elena

    Escrito en 9 de octubre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico
  • Manuel

    Escrito en 16 de septiembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico
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  • Olatz

    Escrito en 31 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    Las instalaciones y el personal excepcionales.

    Respuesta del alojamiento:

    Dear Mr. Olatz We are thrilled to hear that the resort and our staff made a great impression on you with their friendly and attentive service Your kind words will be shared with the team. We all look forward to welcoming you back . Sincerely Yudi and the entire Jimbaran Puri team

    Dear Mr. Olatz We are thrilled to hear that the resort and our staff made a great impression on you with their friendly and attentive service Your kind words will be shared with the team. We all look forward to welcoming you back . Sinc… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    2 de septiembre de 2024
  • Andrea

    Escrito en 20 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    El desayuno increíble y las instalaciones

    Tuvimos mala suerte, ya que los días que estuvimos hubo un festival pegado al hotel y hubo mucho ruido, ya que las habitaciones no están insonorizadas

    Respuesta del alojamiento:

    Mr. Horneros Thank you very much for your stay and for your kind review . We are pleased to hear that you enjoyed the stay and we do apologize for the inconvenience you experienced during the Independence day event held by Jimbaran comunity . We do hope that the event did not diminish the whole Jimbaran experience and looking forward to welcoming you back . Sincerely Yudi and Jimbaran Puri team

    Mr. Horneros Thank you very much for your stay and for your kind review . We are pleased to hear that you enjoyed the stay and we do apologize for the inconvenience you experienced during the Independence day event held by Jimbaran comuni… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    20 de agosto de 2024
  • Maite

    Escrito en 22 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    Instalaciones frente al mar, la atención de todo el personal es excelente, mención especial a Wantara, es todo un profesional, pero como todas las personas que trabajan en el hotel. Dudamos por parece un poco viejo pero el hotel es excelente, totalmente recomendable. Puesta de sol fantástica. Kayaks disponibles, música en vivo o actuaciones variadas, actividades incluidas a lo largo de la semana. Cuarto de cortesía cuando el vuelo sale tarde.

    Nos gustó todo, mejoraría el café del desayuno echamos de menos un buen espresso o algo más de sabor en los huevos benedictinos.

    Respuesta del alojamiento:

    Dear Mr. Maite Thank you very much for sharing your notes and compliments on our team member's service. It is greatly appreciated. It is our aim to create a memorable experiences for our guests. We apologize if our coffee and eggs benedict fell short of what you expected. We're continuously working on F&B, Rooms, Gardens and all areas based on guest feedback. Thank you for letting us know how we can improve. We hope we will get to welcome you back again ! Sincerely Yudi and the entire Jimbaran Puri team

    Dear Mr. Maite Thank you very much for sharing your notes and compliments on our team member's service. It is greatly appreciated. It is our aim to create a memorable experiences for our guests. We apologize if our coffee and eggs b… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    29 de julio de 2024
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  • Robinson

    Escrito en 12 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico
  • Ana

    Escrito en 12 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    El personal muy agradable

    Muy viejo todo y carísimo para lo que es

    Respuesta del alojamiento:

    Dear Ms. Ana Thank you for your stay and for sharing your feedback . Your compliments on our staff's service are greatly appreciated and we will pass this on to the entire Jimbaran Puri team We appreciate your insights on the resort's value for money . Our goal is to ensure that our guests feel they've received great value and it's regrettable to hear that your experience did not meet your value expectations. We are continuously working on offerings and services to ensure we provide the best possible value. Sincerely Yudi and the entire Jimbaran Puri team

    Dear Ms. Ana Thank you for your stay and for sharing your feedback . Your compliments on our staff's service are greatly appreciated and we will pass this on to the entire Jimbaran Puri team We appreciate your insights on the resort&#… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    29 de julio de 2024
  • Paula

    Escrito en 22 de enero de 2024 · Se alojó en diciembre de 2023

    Comentario auténtico

    El servicio y las instalaciones

    Respuesta del alojamiento:

    Dear Ms. Juarez Thank you very much for sharing your experience at Jimbaran Puri . We are delighted to learn ho much you enjoyed your stay with us. We are grateful for our team members. They are very passionate and always offer the famous Balinese hospitality . We will pass on your kind feedback and we all look forward to welcoming you again at Jimbaran Puri ! Sincerely Yudi and the entire Jimbaran Puri team

    Dear Ms. Juarez Thank you very much for sharing your experience at Jimbaran Puri . We are delighted to learn ho much you enjoyed your stay with us. We are grateful for our team members. They are very passionate and always offer the famous … Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    29 de enero de 2024
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  • Edurne

    Escrito en 25 de septiembre de 2023 · Se alojó en agosto de 2023

    Comentario auténtico
  • Felipe

    Escrito en 23 de agosto de 2023 · Se alojó en agosto de 2023

    Comentario auténtico

    una maravilla del hotel, servicio. es exclusivo, tranquilo; en una playa muy buena con unas tumbonas y tranquilidad increíbles con un ambiente y puesta de sol increíble. una piscina muy bonita. si buscas relax, tranquilidad y exclusividad, es el hotel Los servicios de SPA, maravillosos, desayuno muy exclusivo, a la carta.

    por poner un pero; no hay mucho que hacer alrededor del hotel, salvo pasear por la playa y un par de restaurantes

    Respuesta del alojamiento:

    Dear Mr. Megias Thank you for your sharing your kind notes. We are blessed to have such a nice location right on Jimbaran beach where our guests are able to enjoy sunsets, swimmable beach and nice ocean breeze. We will share your uplifting feedback about out Spa services with our spa team. Thank you. Located in a tranquil location, we are not surrounded by business premises indeed, although the popular shopping destination is about 30-45 mins away by car from the resort. Our guests has an opportunity to 'come home' to the tranquil resort after a day out of shopping or visiting other destinations. We look forward to welcoming back ! Sincerely Yudi and the entire Jimbaran Puri team

    Dear Mr. Megias Thank you for your sharing your kind notes. We are blessed to have such a nice location right on Jimbaran beach where our guests are able to enjoy sunsets, swimmable beach and nice ocean breeze. We will share your upliftin… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    27 de agosto de 2023
  • Helena

    Escrito en 7 de junio de 2023 · Se alojó en junio de 2023

    Comentario auténtico

    Realmente TODO superó mis expectativas. Todo el personal fue EXCEPCIONALMENTE atento y amable, detallistas y super profesionales. Las instalaciones perfectas y la playa es una delicia, había leído en algún comentario que la playa estaba sucia... pero yo la encontré en perfectas condiciones y el personal se encargaba cada día de repasar cada día que estuviera perfecta. La ubicación es perfecta si quieres descansar unos días, pero también quieres hacer alguna excursión cercana. El restaurante a la orilla del mar es mágico y realmente consigues desconectar de todo!

    TODO ha sido perfecto

    Respuesta del alojamiento:

    Dear Ms. Helena Thank you very much for your kind feedback . We are delighted to have you stayed with us and special thanks and appreciation for noticing what we have been doing for the beach ! We look forward to welcoming you back. With best regards Yudi and the entire Jimbaran Puri team

    Dear Ms. Helena Thank you very much for your kind feedback . We are delighted to have you stayed with us and special thanks and appreciation for noticing what we have been doing for the beach ! We look forward to welcoming you back. With b… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    13 de junio de 2023
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  • José

    Escrito en 11 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    El servicio del restaurante fue lento.

    Respuesta del alojamiento:

    Dear Mr Vila Thank you for your feedback and we apologize for the inconvenience you have experienced during your stay. We value your feedback and take it as an opportunity to be better . Our F&B team is looking into this and we hope that we will have the chance to welcome you back again . With best regards Yudi and the entire Jimbaran Puri team

    Dear Mr Vila Thank you for your feedback and we apologize for the inconvenience you have experienced during your stay. We value your feedback and take it as an opportunity to be better . Our F&B team is looking into this and we hope th… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    14 de abril de 2023
  • José

    Escrito en 10 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    Rapidez en el restauranre

    Respuesta del alojamiento:

    Dear Mr. Vila Thank you very much for your review. We apologize for the inconvenience you experienced at our restaurant . We value your feedback and we have communicated this internally to our F&B team and we will ensure that the restaurant experience will be improved the next time you are visiting us. We look forward to welcoming you back to Jimbaran Puri Best regards Yudi and the entire Jimbaran Puri team

    Dear Mr. Vila Thank you very much for your review. We apologize for the inconvenience you experienced at our restaurant . We value your feedback and we have communicated this internally to our F&B team and we will ensure that the rest… Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    13 de abril de 2023
  • José

    Escrito en 2 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico
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  • Cristina

    Escrito en 11 de octubre de 2022 · Se alojó en agosto de 2022

    Comentario auténtico

    el hotel es muy bonito

    le hace falta hacer una limpieza de cara porque en las habitaciones se ven muchas cosas estropeadas, el wc esta muy viejo es caro para lo que le falta para renovar la playa es bonita, pero creo q los hoteles de la zona deberian unirse para limpiar mas las playas

    Respuesta del alojamiento:

    Dear Cristina, thank you very much for sharing your experience during your stay with us. Please accept our sincere apology for the unpleasant experience you encountered. Unfortunately despite our daily beach cleaning on certain seasons the waves bring all the litter from the ocean. It is a situation we take very seriously and we do in the hotel with minimizing all the single use plastic and having our own water purification plant where we bottle our own drinking water, only using glass throughout the hotel. We will continue to do our utmost to keep Jimbaran Bay clean. We also noted your disappointment about the room. We do have a more traditional style resort and we do our best to maintain and keep the hotel at its best condition. We strive to meet and exceed our guests expectations hence please rest assured that your concerns are duly noted for our further follow ups. We sincerely hope that we will have the opportunity to welcome you back. Sincerely, Richa and the entire Jimbaran Puri team.

    Dear Cristina, thank you very much for sharing your experience during your stay with us. Please accept our sincere apology for the unpleasant experience you encountered. Unfortunately despite our daily beach cleaning on certain seasons the … Mostrar más

    Jimbaran Puri, A Belmond Hotel, Bali
    12 de octubre de 2022
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