Nothing comes to my mind.

It’s clean, staff are amazing, friendly and helpful. Breakfast was delicious and well organised.

Stayed in August 2025

Nothing

Excellent polite staff, comfortable bed, room nice and clean. Excellent breakfast buffet.

Stayed in July 2025

Staff were wonderful. Beds and pillows comfortable. Great bath. Club access dinner and breakfast fantastic

Stayed in July 2025

Everything is so right! Compare to JW in Medan, the JKT slightly better ha! 😆

Stayed in July 2025

Old facilities and the food not good at all. The executive lounge served a poor food and not good at all. Not value for money and will never come back

The gym was huge and the room also big

Stayed in June 2025

Nothing.

Love it, never go wrong with Marriott hotels.

Stayed in June 2025

My words are not enough to express how amazing was my staying in this real luxury hotel. From the first day till the last day, I enjoyed every moment. Staff: Staff were so welcoming and highly active to serve me with all what I need with warm smile and give a real fast help to me in everything I ask for. Cleanliness and Room Service: Cleanliness is beyond imagination with nice smell and well organized stuff. I liked how everyday afternoon.., they send someone to check your nespresso machine and coffee packs. Anyway.., in every corner of hotel you will feel and sense rhe cleanliness and the refreshing atmosphere surrounding you to let you feel fresh wherever you go in hotel. Safety: Safety is really one of the best among all hotels that I have tried in Jakarta. To be hoenst.., it went beyond my expectations and blew my mind. They apply safety with high cuation to make sure everyone in this hotel is 100% secured as perfect as they can.., and yes they are so perfect in my opinion. Restaurants and Cafe shop: I have tried only the Japanese Restaurant and is highly recommended to eat at this one. For me, it is one of the best Japanese Restaurants I tried in Jakarta and Bali. For breakfast, they have nice variety in dishes and all were so good for me. Believe me.., you will feel the elegancy from the staff there and you will feel how they really value their guests and making sure everyone has the highest rank of serving and the most delicious food to be served. There is one nice Cafe Shop in smoking area. Coffee and cakes are so so so good honestly and the Ice cream is yummy. I liked their black coffee and ginger tea. I recommond to try their Cheese Cake.., it was so delicious for me.., I really like it so much. Special thank.., to Amanda who works there..,she was so flexiable and so fast with great understanding for your orders and drink ratios. Event: I encourage to stay in this hotel if your birthday is coming and spend it there.

Stayed in May 2025

NA

Superb

Stayed in May 2025

cleanliness. the shower cubicle had some left over hair from the previous guest. didn't feel happy about that. i stayed 2 nights. the same bundle of hair was still there on day 2.

Service was exceptional. Special mention goes to Sarah in reception. Kind and caring went out of her way to ensure my stay was comfortable. All the staff at the reception and the breakfast restaurant were attentive and took the trouble to know you and ensure you were happy.

Stayed in April 2025

Food options

Very good and fresh variety.

Stayed in March 2025

Old hotel, not very nice bar facilities

Good location and overall ok

Stayed in February 2025

nothing

The room was spacious and very well appointed.

Stayed in February 2025

The breakfast and other meals are not for GCC REQUIREMENTS need to be more cusions

Every thing

Stayed in November 2024

Security check when entering the hotel by a Taxi was too long.

Breakfast- with wide varieties. Room was Spacious, Bed was comfortable, View was good. AC was working good. Overall all was good.

Stayed in October 2024

N/a

Location convenience and cleanliness and excellent and caring staff

Stayed in August 2024

Keycards didn't work perfectly in lift and for room door entry

Comfortable room; good mix of TV channels; breakfast was of good quality and range; staff were friendly

Stayed in June 2024

Location, homeliness, breakfast, staff which is always at your service

Stayed in June 2024

Location

Nice room

Stayed in April 2024

room

Stayed in May 2024

N/A

The classic & luxury decorations of the hotel and also the friendliness of staffs make me and my family feel very welcomed and happy.

Stayed in April 2024

Pool could have been little bigger

I liked the breakfast, Gym and the room was very comfortable

Stayed in February 2024

The wifi did not work on my laptop

Staff is cery nice and friendly. Wide selection of breakfast and it tasted good. Room is comfortable and just the right size.

Stayed in February 2024

Best cheesecake

Stayed in January 2024

I had intimated during booking that my wife is allergic to onions and garlic and consumes vegetarian food (no egg, fish or meat). I must complement the staff and chefs to be already informed and served her specially made food that was having variety of cuisine and tasted fantastic.

Stayed in January 2024