Reviews of JW Marriott Hotel Jakarta 5 stars
Jl. Dr. Ide Anak Agung Gde Agung Kav. E 1.2 No 1 and 2, 12950 Jakarta, Indonesia
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewIt’s clean, staff are amazing, friendly and helpful. Breakfast was delicious and well organised.
Nothing comes to my mind.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewExcellent polite staff, comfortable bed, room nice and clean. Excellent breakfast buffet.
Nothing
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe room and breakfast
The pool so small
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewStaff were wonderful. Beds and pillows comfortable. Great bath. Club access dinner and breakfast fantastic
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewEverything is so right! Compare to JW in Medan, the JKT slightly better ha! 😆
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe gym was huge and the room also big
Old facilities and the food not good at all. The executive lounge served a poor food and not good at all. Not value for money and will never come back
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewWas happy with the service and my stay.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewLove it, never go wrong with Marriott hotels.
Nothing.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewMy words are not enough to express how amazing was my staying in this real luxury hotel. From the first day till the last day, I enjoyed every moment. Staff: Staff were so welcoming and highly active to serve me with all what I need with warm smile and give a real fast help to me in everything I ask for. Cleanliness and Room Service: Cleanliness is beyond imagination with nice smell and well organized stuff. I liked how everyday afternoon.., they send someone to check your nespresso machine and coffee packs. Anyway.., in every corner of hotel you will feel and sense rhe cleanliness and the refreshing atmosphere surrounding you to let you feel fresh wherever you go in hotel. Safety: Safety is really one of the best among all hotels that I have tried in Jakarta. To be hoenst.., it went beyond my expectations and blew my mind. They apply safety with high cuation to make sure everyone in this hotel is 100% secured as perfect as they can.., and yes they are so perfect in my opinion. Restaurants and Cafe shop: I have tried only the Japanese Restaurant and is highly recommended to eat at this one. For me, it is one of the best Japanese Restaurants I tried in Jakarta and Bali. For breakfast, they have nice variety in dishes and all were so good for me. Believe me.., you will feel the elegancy from the staff there and you will feel how they really value their guests and making sure everyone has the highest rank of serving and the most delicious food to be served. There is one nice Cafe Shop in smoking area. Coffee and cakes are so so so good honestly and the Ice cream is yummy. I liked their black coffee and ginger tea. I recommond to try their Cheese Cake.., it was so delicious for me.., I really like it so much. Special thank.., to Amanda who works there..,she was so flexiable and so fast with great understanding for your orders and drink ratios. Event: I encourage to stay in this hotel if your birthday is coming and spend it there.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewSuperb
NA
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewService was exceptional. Special mention goes to Sarah in reception. Kind and caring went out of her way to ensure my stay was comfortable. All the staff at the reception and the breakfast restaurant were attentive and took the trouble to know you and ensure you were happy.
cleanliness. the shower cubicle had some left over hair from the previous guest. didn't feel happy about that. i stayed 2 nights. the same bundle of hair was still there on day 2.
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewThe brand
Room amenities
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewVery good and fresh variety.
Food options
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewGood location and overall ok
Old hotel, not very nice bar facilities
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe room was spacious and very well appointed.
nothing
Reviewed: 1 February 2025 · Stayed in November 2024
Verified reviewReviewed: 31 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified review