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Reviews of Kastara Resort 5 stars

Jalan Bangkiang Sidem, Keliki, Tegallalang, Gianyar, 80571 Ubud, Indonesia

#29 of 437 hotels in Ubud

Guests' Choice

Review score

Based on 1826 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.1

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.2

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 31 August 2025

    9.0
    Luxury stay in beautiful surroundings with very high levels of customer service
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful location

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    A truly magical place
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything was wonderful. This is a magical place to stay in Ubud. We had one of the rooms with the bath and view of the forest. Room was clean and spacious and all of the little details made it great. Beautiful infinity pool overlooking the forest, gym, spa and delicious breakfast. Staff were super friendly and went out of their way to make everything perfect. Would definitely come back to stay here again if back in Ubud. A luxury stay.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Amazing hotel and even more amazing staff!
    • Leisure trip
    • Family with young children
    • Suite Double Room with Valley View
    • Stayed 5 nights
    • Submitted via mobile

    We had an ant infestation in our room which the staff immediately strang into action and dealt with!

    Staff are just amazing at this hotel! They make you feel like a million dollars! Location is nice and quiet but a bit out of the way. This can be a pro as well as a negative - I thought it was a good balance between the craziness of Ubud and the serenity of the hotel

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 5 nights
    • Submitted via mobile

    The moment we checked out we have started missing this place, and haven't stopped ever since. Our stay in Kastara Resort was outstanding and extraordinary. Accommodation, food, staff, views, general wellbeing was unmatched! Hotel is designed to create a magical, relaxing atmosphere. Every little detail was thought off. Staff is extremely engaged and carrying, making us feel like home. Views are great - located in a calm neighbourhood, far away from the city noises. All rooms and pool are facing the nature. Breakfasts and everything we tried in the restaurant were super tasty and made of the high quality products. The hotel provides wide range of food options, including different dietary restrictions (gluten free/vege). Hotel is not too big, so there is an intimate, individual-oriented atmosphere. Extra activities are also a plus! Rooms are sparkling clean, equipped with unique comfortable furnitures, soft linens and great smelling cosmetics. We are still amazed by our stay and have to admit that we have never been so satisfied with a hotel stay before. Kastara Team - you are doing it GOOD! Thank you once again for this wonderful experience!

    Stayed in August 2025

  • Reviewed: 29 August 2025

    9.0
    Loved staying here. It was very peaceful and cool up in the mountains. A bit of a distance from town but luckily there i
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful rooms with an amazing view. Was very peaceful.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Beautiful jungle hotel retreat.
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 6 nights
    • Submitted via mobile

    Nothing. Everything was superb.

    The jungle setting! The food, cocktails, room, staff, spa and pool. Couldn’t recommend this hotel enough. A lovely 40 min walk into the centre of Ubud down a quiet ridge path. We did a cooking class with the wonderful head chef. Everything a little this hotel was spot on. Loved the spa too. Best part of our Bali trip was at this location.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    The perfect stay.
    • Leisure trip
    • People with friends
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted via mobile

    I had a truly wonderful stay at Kastara Resort. The location is absolutely stunning, offering breathtaking views and a serene atmosphere that makes it perfect for relaxation. The services are exceptional—every detail is taken care of with great professionalism and warmth. The food was another highlight: delicious, fresh, and beautifully presented. Overall, an unforgettable experience that I would highly recommend to anyone looking for luxury, comfort, and authentic hospitality.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite Double Room with Valley View
    • Stayed 5 nights
    • Submitted via mobile

    super friendly staff in a first class hotel with some very good restaurants in the neighbourhood

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 1 night
    • Submitted via mobile

    Our stay at Kastara Hotel was truly unforgettable! From the moment we arrived, the staff made us feel so welcome and cared for. The rooms are beautifully designed with stunning views of the lush jungle. A highlight of our stay was having breakfast in the pool — such a unique and dreamy experience, surrounded by nature and tranquility. The infinity pool is absolutely breathtaking, and the atmosphere throughout the hotel is peaceful and relaxing. We also loved the live music in the evening; it added such a warm and magical touch to the whole experience. Every detail, from the delicious food to the attentive service, exceeded our expectations. We can’t recommend Kastara Hotel enough for anyone looking for a luxurious and memorable getaway!

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    The best hotel in Bali
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted via mobile

    -

    Our favourite hotel in Bali, we came for the second time ro spend 2 nights during our honeymoon. We'll definitely come back again. Nice view from the room Beautiful pool area Great coffee Absolutely lovely and helpful staff who make everything to make your holiday the best.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Perfect, definitely recommend!!
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted via mobile

    We had the most amazing stay at this resort. The entire resort is very thoughtfully and beautifully decorated. We loved that the resort had everything one would need in a place like Bali. There is an infinity pool with lounge chairs and sofas offering both open and shaded areas. There is a poolside restaurant that offers lunch and dinner. There is a restaurant that serves breakfast, lunch and dinner. All 3 meals are great with a variety of options. I loved the smoothies and juice options! Oh and they have Hookah too!!! Every evening to resort has some special event- live music, local Kecak dance, blues night were a few that we were able to attend. The resort also offers yoga on certain mornings which we were able to participate in. It was great! The spa is great too. We tried different treatments all of which were beyond our expectation! The location was just right for us. A bit of a distance from downtown Ubud but still close enough to walk to or take a short car/ scooter ride. It was close to Monkey Forest, Tagallalang rice field and other attractions. There were several other restaurants within walking distance which gave us the option to try something different without having to travel too far. Lastly, the staff are just amazing! They were always ready to assist us in any way we needed. Hospitality in Bali overall is amazing but Kastara resort did it the best! Our room was always cleaned promptly. The staff checking in regularly with us to ensure we were comfortable and enjoying our stay. I can keep going on and on and I am sure I am forgetting so many things. I definitely recommend this place and I know I will be insisting anyone I know coming to Ubud to stay at Kastara!

    Stayed in August 2025

  • Reviewed: 19 August 2025

    10
    Perfection
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 1 night
    • Submitted via mobile

    Honestly nothing.

    EVERYTHING. The flower bath, the bed with big pillows, the view from the balcony, the staff, the breakfast.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Royal Suite with Pool and Jungle View
    • Stayed 3 nights
    • Submitted via mobile

    One small note: I believe more attention could be given to the bed sheets, especially regarding their cleanliness and freshness of smell.

    The hotel is truly wonderful, starting from the warm welcome at reception and the friendly staff, to the cleanliness and well-maintained facilities. It’s a great place if you are looking for a quiet stay, and I appreciated how attentive they were in controlling insects

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite Double Room with Valley View
    • Stayed 7 nights
    • Submitted via mobile

    Right in the middle of the jungle, a relaxing and high quality stay. All perfect

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    A special place!
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 1 night
    • Submitted via mobile

    Wonderful place to stay. Super friendly staff, great cocktails and food!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Such an amazing place!
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is absolutely amazing for a couple looking for a private and lovely place. We were on our honeymoon and got the private bath decorated with flowers and room decor. Such a lovely place and beautiful scenery. Rooms are new and clean and lovely style

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Kastara Resort exceeded all my expectations. It’s a perfect sanctuary for anyone seeking luxury, serenity, and the authe
    • Leisure trip
    • People with friends
    • Suite Double Room with Valley View
    • Stayed 4 nights
    • Submitted via mobile

    I have nothing bad to say everything was perfect.

    From the moment I arrived at Kastara Resort, I knew I was in for a truly exceptional experience. Nestled in the breathtaking landscapes of Bali, this resort offers the perfect blend of serene natural beauty and luxurious comfort. The staff’s warm hospitality made me feel instantly welcomed, and their attention to detail ensured every aspect of my stay was flawless.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Second honeymoon vibes
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 6 nights
    • Submitted via mobile

    Pool side service can be improved. Most of the time we had to walk to the restaurant to order because waiters ignored the poolside beds.

    Our second time here, and it was as perfect as we remembered it from our honeymoon. The view from the balcony is mesmerizing.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted via mobile

    A simply unforgettable experience, filled with emotion and magic. The dinner on the rooftop was incredible, a moment suspended in time that neither my wife nor I will ever forget. A huge thank you to Septi, for her rare kindness and professionalism. Her attentiveness, respect, and smile made this evening even more special. A heartfelt thank you to the entire team at the Kastara Hotel for this wonderful surprise. You gave my wife a memory she will cherish for the rest of her life. All this at a more than reasonable price/quality ratio. An experience I recommend without hesitation

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Amazing
    • Leisure trip
    • Group
    • Suite Double Room with Valley View
    • Stayed 11 nights
    • Submitted via mobile

    Gym needs more equipment

    Very nice

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    Dream location and flawless service – Kastara gave us an unforgettable experience!
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 5 nights

    Everything was exceptional – the stunning location, the elegant and comfortable rooms, the breathtaking views, the serene and refined atmosphere, and above all, the professionalism and kindness of entire staff.

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    The most beautiful hotel I‘ve ever stayed at.
    • Leisure trip
    • People with friends
    • Suite Double Room with Valley View
    • Stayed 3 nights
    • Submitted via mobile

    -

    The most beautiful hotel I’ve ever stayed at. With the forest right in front of you, it’s truly something special. It’s super quiet and feels like a safe haven right in the middle of Ubud. Walking to the city center from up there doesn’t take too long, and the route is actually very scenic and enjoyable. The spa team was excellent. We had a few massages and loved every one of them – definitely a highlight for me, to be honest. The hotel’s restaurant served some amazing dishes. We also enjoyed a Kawa dinner with the lovely Indra, who put on an incredible fire show! We absolutely adored it. We also joined the Ubud tour offered by the hotel, and our guide/driver Santika was fantastic. We had such a great time with him – he explained a lot about Balinese culture and everyday life. Thank you, Santika! You’re amazing! All in all, it’s a hotel I would definitely return to. Everyone was so kind and welcoming. Thank you dear team kastara - we had a wonderful time!

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    Lovely staying in Ubud
    • Leisure trip
    • Couple
    • Suite Double Room with Valley View
    • Stayed 2 nights
    • Submitted via mobile

    The position is quite far from Ubud and might take a lot of time to go in the center due to traffic

    Services, food, room and the atmosfere are excellent

    Stayed in July 2025

  • Reviewed: 31 July 2025

    10
    The perfect trip!
    • Leisure trip
    • Family with young children
    • Suite Double Room with Valley View
    • Stayed 5 nights
    • Submitted via mobile

    You can't order a Gojek or Grab from the area as there is a ban in the village but the hotel orders you a very cheap taxi which were always on time

    The staff were all very welcoming and polite and pulled out all the stops to make our stay with them memorable and perfect! We attended a cooking class at the resort as part of our stay. Fully recommended!!!

    Stayed in July 2025

Showing 1 – 25

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