The food was not my favorite, but it seemed to cater to a lot of people.

Everyone who works at Katamaran deserves a raise!!! Incredibly warm, welcoming, and kind staff all around.

Stayed in August 2025

The Kliff Bistro restaurant, bad service, chewy steaks, food had no flavour, dirty dishes not taken away with half eaten steaks on it. No one asked how this meal. One hour 15 minutes later at 8.15pm when we were already sleeping as we had an early start next day, the restaurant rang, missed first phone call as in deep sleep, answered 2nd phone call it was regarding the fact they had forgotten to put a second wine we had on the bill. Still wasn't asked how was your meal. When signing was asked if we had deposit on the room, I thought that was hotel policy as they took 1200 dollars on check in. Poor service at the kliff bistro but breakfast and the restaurant on the 2nd level was great.

Everything, the views, the room, the pool, staff were helpful but communication at times was difficult

Stayed in August 2025

The wifi went down for a day and was patchy at times. The room had an open wardrobe concept which didnt allow it to be private. The chairs on the balcony could be more comfortable.

The view was excellent, the breakfast was very good and the staff were very friendly. The swimming pools were great and plenty of seating around the pools.

Stayed in August 2025

The management seemed disorganised (reservations for activities at the front desk weren’t communicated to the staff, check-in wasn’t ready, wi-fi didn’t properly work)

Beautiful hotel in a lovely area with amazing sunsets. Friendly, helpful staff, amazing selection of Asian and European breakfast and meals, great drinks and cocktails.

Stayed in August 2025

it is quite far from the city centre. It is difficult to get taxi's in Labuan.

this hotel has a very nice swimming pool and a very nice view. The restaurant is OK, the breakfast is really good. We liked the design and the rooms. Due to the huge reductions, the price was quite nice

Stayed in August 2025

Everything was great. The people of Katamaran take hospitality very seriously.

The hotel is a gem at Labuan Bajo. Clean, friendly and efficient staff, great breakfast, impressive pools and relaxing atmosphere.

Stayed in August 2025

No retail shop on site or nearby so make sure you have all your basic necessities when you arrive!

Wonderful views, luxurious rooms and super friendly service...

Stayed in August 2025

The location is a bit isolated from the rest of town.

The buffet breakfast was incredible and the hotel itself is stunning.

Stayed in August 2025

None!

I liked everything. The food, both breakfast and dinner were outstanding. Sooo many choices to choose from. The staff is super. What can I say. As they say in Indonesian, ISTIMEWA!!!!! Outstanding!!!

Stayed in August 2025

It was a fabulous choice to stay at Katamaran. The facilities are new and well maintained. Staff are mostly friendly. Location has an excellent view for sunrise and sunset. Highly recommended for those traveling with friends or family. The hotel has many facilities and activities that you can do as well.

Stayed in August 2025

Lovely hotel in a lovely location

Stayed in August 2025

Set in a beautiful location, comfortable room, good food and friendly staff

Stayed in August 2025

The hotel needs to get a trolley for staff to send food for room service to the Water Bungalow.

The hotel location and the view from my room are superb. The sports facilities are very good. The F&B is outstanding, and the staff are very courteous. Lady Ms Rani (F&B) and her staff at the Bistro and Coffee house are very helpful. The chef in charge of breakfast was superb. Overall, all the staff at this hotel is wonderful. I will stay at this hotel the next visit.

Stayed in August 2025

They need to improve daily cleaning. We had to ask for them to sweep and mop and fix the toilet.

Beautiful and brand new hotel.

Stayed in August 2025

Nothing.

Amazing Resort!!! Breathtaking view from the room, nice restaurants, friendly staff members, we literally loved everything. I can’t wait to come back soon 😊

Stayed in July 2025

The customer service is great! Many pools❤️

Stayed in July 2025

The first room we when given had an overpowering smell of sewerage

Very new and spacious rooms

Stayed in July 2025

Communications between staff were occasionally slow, such as our bar deposit taking a while to appear on my account once we checked in. Welcome drinks took a while to arrive. This will all no doubt improve as the hotel progresses! It is a new hotel. Also, the music in the pool bar was repetitive - good vibe but the same 15-20 songs on repeat!

Stunning location, ideal for sunset views, modern and tasteful decor and amenities. The restaurants were very good, with excellent food that surpassed expectations. The main swimming pool area has great beach lounger set up. Good activities on offer too, e.g. kayaking and paddle boarding. The hotel also provided us a packed breakfast for our early start boat trip activity. The rooms were clean and comfortable. The new pool area (close to the sea) will be superb once completed - you can already swim there, but the bar is not yet ready. The hotel staff also went to great efforts to organise a private honeymoon meal for my wife and I, which we really appreciated. Stunning sunset views of Dragon Island!

Stayed in July 2025

Booking.com stated that the suite has 2 rooms, misleading for family of 4. Hotel was able to accommodate extra bed with no extra charge.

Friendly and accomodating staff, cleanliness and newness of facility

Stayed in July 2025

Nothing

Everything! Staff, facilities, location

Stayed in June 2025

Location and staff Comfy bed Snorkel off the jetty Good food

Stayed in July 2025

Nothing!

Everything! They have free water activities. Even the restaurant was great.

Stayed in June 2025

Music too much all the day at The pool , too loud

Amazing Variety of Bfast , make we want to stay there forever

Stayed in July 2025

Some things are really over-priced (eg the gelato at the pool...), and for some reason, the showers only get to luke-warm (at best). Not quite sure why.

Fabulous views, great breakfast, very friendly staff, excellent facilities (pools, gym, etc.). The recommendation to do the Full Day excursion with East Cruise boat trip was amazing - highly recommended

Stayed in June 2025