We had a wonderful stay and were truly impressed by the friendly and helpful staff. They went out of their way to make us feel welcome and even prepared breakfast boxes for our very early departure, which was such a thoughtful touch. What we loved most: the single restaurant offered excellent food with great variety, the massage and preparation at the villa were exceptional, and the villa itself had generous space that made our stay so comfortable. The beach was stunning, with beautiful waves and unforgettable sunsets that made each evening special. Overall, a perfect mix of warm hospitality, comfort, and natural beauty. Highly recommended!

We had a wonderful stay thanks to the incredibly friendly and helpful staff. They went above and beyond to make us feel welcome and even prepared breakfast boxes for our very early departure, which we truly appreciated. Excellent service and warm hospitality throughout our visit!

Stayed in August 2025

Really far away from Kuta and Ubud (3-4hrs just driving one way). Balinese food is experimental for Western taste Mosquitoes (but Resort tried their best to help us not get bitten)

It gives the purest authentic Bali vibe. Great activities in the resort. Very helpful and hospitable staff. Accommodating to everyone’s needs.

Stayed in August 2025

Nothing.

Beautiful, private piece of paradise. The staff were adorable & attentive to our every need. The property is is divine. So quiet and serene. The daily activities were a great idea too

Stayed in August 2025

No real options to eat elsewhere so you have to pretty much eat at the same restaurant 3 times a day. The food was very good though.

Beautiful Resort in a quiet part of Bali. Limited number of Villas. Heaps of room for everyone. The staff were friendly and attentive. They were fantastic.

Stayed in August 2025

For us as a couple there was nothing not to like. We really appreciated Kelapa and what it had to offer.

The staff were attentive always willing to help. The facilities are first class, the ambience is all you could wish for. Definitely at one with nature. The ultimate getaway to get away from it all and just relax. You forget about the pressures of the outside world and just enjoy.

Stayed in August 2025

Personal touches and individual attention

all top class, staff very friendly and accomodating

Stayed in August 2025

- food could be btr. It would have been great if they had more local choices and it was more authentic to the local cuisine. - would be good if they presented the food btr and have proper bain-marie for guest to take the food and to keep it from having insects have a go at it. - easier way to travel to the town. rental bikes would have been great. Not always we wanted to have a driver send us.

- Location was excellent with a beach right at your doorstep. Although its hard to swim cause of currents. - Staff were super helpful and super nice. Really A+++ - Room was very nice. The one we stayed was excellent as it was the corner private villa with a pool. Really nice and has some level of privacy compared to the rest. - Bed was excellent and was super comfortable. - Room space was excellent. Very big and was very nice to have so much space. - private pool was great and nice depth to swim a few strokes. Really great stay. - the pictures from the property is real and very true to what we had when we stayed there. Really enjoyed our stay and would definitely come back. The place is really peaceful and an excellent place to just relax and take it easy.

Stayed in May 2025

What I didn’t like, and what is indeed a big problem (though it’s not the resort’s fault), is that for a distance of just 80 km from the airport, it takes at least 3.5 hours to get there. On our way back, due to roadworks, the trip took almost 6 hours. I think a resort of this quality should offer helicopter transport as part of its services – it would definitely attract many more guests. The second issue is that there’s nothing outside the resort. If you want to visit any decent beach clubs or restaurants, you’ll need at least 2.5 hours of driving again. But, as I said, this is not the resort’s fault

This is definitely one of the best resorts I’ve ever been to. From the design, service, and food – everything is at the highest level. Perfect for someone who wants to stay in peace and connect with nature. The massages at the spa are also top-notch and, importantly, diverse. All in all, a wonderful resort

Stayed in July 2025

Food quality can be improved

Kelapa Retreat & Spa is pure serenity. Tucked away from the crowds, this boutique resort offers stunning beachfront views, spacious villas, and the kind of peace that’s hard to find elsewhere. The staff are warm and attentive, the food is ok, and the spa is a true sanctuary. Perfect for those seeking privacy, nature, and total relaxation.

Stayed in August 2025

Kelapa Retreat & Spa is a beautifully maintained and tranquil resort, designed with great attention to detail. It’s the ideal place to unwind and relax. We stayed in the Residence Villa, which was exceptionally spacious, spotlessly clean, and featured a large private pool – absolutely perfect for families. The staff were incredibly friendly, attentive, and always willing to help. Breakfast was excellent, and the restaurant offers breathtaking views of the ocean – a truly memorable setting for any meal. We also appreciated the wide range of available activities, many of which were complimentary. Overall, a truly wonderful experience – we would love to come back!

Stayed in August 2025

Not much- it’s a a bit of a journey from the airport but worth it. Not a lot going on in the area so perfect for honeymooners, young families and those seeking R&R. Could do with a gym.

Superb escape so very well named. Beautiful grounds, large rooms, excellent food, very nice pools, wonderful massage and yoga area but critically fantastic staff with that lovely Balinese nature.

Stayed in July 2025

Nothing

Super relaxing, beautiful location, suuuuper friendly staff, clean and comfortable room, great pool(s), nice food, …

Stayed in July 2025

⸻ A true sanctuary — far from the chaos of Bali’s central areas Bali is not what social media shows you. It is a jungle — raw, chaotic, beautiful. Places like Kuta, Canggu, Ubud, and Seminyak are crowded, noisy, and the traffic is on a level of its own. Honestly, the drive from the airport can take 2.5 to 3 hours, but Kelapa Retreat & Spa is worth every minute of the journey. This place is not just a hotel — it is a heaven tucked away from the stress of Bali’s central zones. If you are looking for a quiet, secluded, and soul-restoring stay, this is it. The staff are incredible — kind, attentive, always smiling. The owner is genuinely lovely and present. I made a few comments during my stay, and they were addressed immediately — a rare and refreshing experience. The breakfast is excellent, and the food throughout is deeply satisfying — halal, fresh, delicious, and prepared with heart. On top of that, the hotel offers free cab service to nearby areas. I went to the mosque every evening for the night prayer, and each time a driver was arranged and waiting — it was beyond thoughtful. If you’re considering staying in Canggu or Ubud, my advice: skip it. Spend your time somewhere that actually feels like a retreat. Kelapa Retreat & Spa offers exactly that — serenity, care, and genuine warmth. A solid 10 stars.

Stayed in July 2025

The transfer from airport to the location is somewhat stressful....nothing the resort is responsible for but it can take 3hrs, there is only one big street to West Bali.....so best to consider the 3hrs when planing departure and arrival.

We visited kelapa retreat as family for an approx. 9 days vacation. Very quite place directly at the ocean. Very nice beach with dark almost black fine sand....nice long beach walks are possible. The food is very good in the retreat. Good cocktails, too. We can recommend the jeep tour very much...great all day tour with a trip to waterfalls including swimming in the nature. We booked the residence which was very big for 3 persons (6 would have fit easily)...but all villas seem to be reasonable sized. Rooms were very clean (checked 2 times a day) and also the service was great. The personal pool was extremely big 20m or so....but also the public pools were very nice, too. The resort has a remarkable garden (super !!) and it is located in an old coconut planage ..so a lot of room for everyone...so the place is pretty quiet and for sure not overcrowded. The massages were also very relaxing...tried them all...all with a speciality and outstanding. The ocean is directly at the retreat..so one can see it and her it all day. For us the ideal place for relaxing, slowing down, detoxing from city life, extended beach walks and some excitement with the (jeep) tours. We will come back....

Stayed in July 2025

N/A - our stay was perfect! We wanted to get away from the hustle and bustle of Ubud, Kelapa Retreat delivered.

Beautifully designed property directly on the beach. Great onsite restaurant, their breakfast is worthwhile. We found our stay to be very relaxing and we appreciated the onsite offerings, we didn’t really leave the grounds for 3 days. The location is fantastic if your are looking for a remote getaway, it’s great - but if you’re looking to dine out or explore, there wasn’t much nearby and we skipped long car rides (and heavy traffic). It was great for us, highly recommend! The staff are very kind and attentive.

Stayed in July 2025

Clean private pool, private beach , Great kitchen if u want to relax and enjoy ur vacation away from human being this is the place

Stayed in July 2025

What an incredibly beautiful place! We had a villa with a private pool and sea view and it was just super nice. If you love secluded, quiet places, this is the place for you. The staff were super attentive and helpful, the food was very tasty and the beach is perfect for lovely walks.

Stayed in July 2025

The properties location is idyllic, the staff are amazing and it’s so nice to get out of the hustle and bustle of the populated spots. So much to do and see, we found the staff incredibly helpful and they made sure we had an amazing stay.

Stayed in July 2025

Some of the rooms need a little extra care but when there was an issue with one room the manager immediately arrived and completely understood the issue and found me a safe alternative.

Kelapa, meaning coconut, is a selection of villas all facing the sea. I love being so close to the beach. The beach is a long stretch of dark sand that at low tide, you can walk almost endlessly. I encountered line fishermen from time to time, and beach dogs who mostly are busy playing with each other and with crabs. This is a little piece of heaven. Additionally the chef is excellent, so my two main concerns - a quiet beach and delicious food - were perfect at kelapa. The dining staff are also superb.warm and friendly and never intrusive. Wera in the spa is brilliant my ayervedic treatment was top notch. The manager is also worthy of a mention, as together with an excellent house keeping young man, they moved me seamlessly to a suitable room when there was an issue with the one I was put in. I should say that I stayed here two nights to settle into Bali ahead a weeks training elsewhere, and I was so happy here I came back for 2 nights at the end of the trip, which had not been the plan. Thank you kelapa I will be back!

Stayed in June 2025

Very far from the nearest airport- at least 4 hours both directions at different times of the day. Meal orders are very slow.

Quiet and beautiful. All special requests are granted very quickly.

Stayed in June 2025

Very good location for relaxing. Good staff, food and room.

Stayed in June 2025

Everything was perfect

Tranquil and relaxing with great location and food. Everything was perfect

Stayed in June 2025

Kelapa Retreat & Spa in Pulukan, Bali is a true oasis of peace—tucked away from the noise of the cities and far from any traffic. It’s the perfect place to relax in luxurious 5-star conditions, with clean, carefully prepared food and an atmosphere that encourages deep rest and reconnection. From the moment we arrived, we were impressed by the incredible attention to detail. We stayed in a private villa with its own pool, featuring a spacious bedroom with a huge, comfortable bed, both an indoor and a dreamy outdoor shower under the palm trees. The linens were spotless, and towels were refreshed regularly. Housekeeping visited twice a day to ensure everything was clean and that we had everything we needed. Bottled drinking water was replenished regularly—both in the bathroom and bedroom. Every evening, we returned to find the bed turned down and a small offering delicately placed on it—a thoughtful and touching Balinese tradition that made us feel truly cared for. The restaurant offers a wide variety of dishes, all delicious and carefully prepared. We tried many different meals and had no digestive issues whatsoever, which is not always a given when traveling. Everything exceeded our expectations. The retreat team clearly puts great effort into creating a high-quality, well-rounded experience. Each day, they offered different activities such as yoga, village tours, cooking classes, beach BBQ nights, or breakfast in the lush green garden. It’s a place that feeds both body and soul. We felt absolutely amazing during our stay, and we highly recommend Kelapa Retreat & Spa to anyone looking for a luxurious, peaceful getaway in Bali. It’s at the very top of our list for our next visit!

Stayed in June 2025

Nothing

We had a truly wonderful time at Kelapa Retreat & Spa. The atmosphere was peaceful and beautifully serene exactly what we were hoping for. The food was absolutely delicious, with a great variety of both local and international dishes, all prepared with great care and flavor. What truly made our stay special, though, was the staff. Everyone we encountered was warm, professional, and incredibly attentive. They made us feel welcome and well cared for throughout our entire visit. If you’re looking for a relaxing getaway surrounded by nature, with excellent food and exceptional service, Kelapa Retreat & Spa is the perfect choice. We can’t wait to come back.

Stayed in April 2025