Reviews of Kontena Hotel 3 stars
Jl.KH Agus Salim No.106 Batu Malang, 65315 Batu, Indonesia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 September 2024 · Stayed in August 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewThe Location was good for where we needed to get to. Nice open air garden. Breakfast was nice, we had no problems. The staff were nice and helpful.
Room was small, we had a twin bed room, the beds took up a good part of the room, going from one side of the room to the other, so to get to the bed near the window you had to climb over the other bed, there was no room to walk past one bed to get to the other one. The hotel had 3 swimming pools, but all child pools. Why not have one of them as an adult pool.
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 12 June 2024 · Stayed in June 2024
Verified reviewThe landscape, the design taste, friendly staff, game facility
The room space is very limited, no hand soap
Reviewed: 27 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewKids friendly
Reviewed: 31 January 2024 · Stayed in January 2024
Verified reviewReviewed: 18 November 2023 · Stayed in October 2023
Verified reviewI love the concept of kontena (the rooms are made by contena), it's very tidy and clean. They have mountain view near the restaurant and there are few places that allowed you to take nice photos.
Never book massage service from this hotel. We wanted to massage somewhere near the hotel but fully booked, hence we got no choice and book from the hotel but the massagists arrived quite late and the way they massage was like "touch and go". We paid for 2hours but ended up they only "massage" for 1hour and 15mins...
Reviewed: 24 October 2023 · Stayed in October 2023
Verified reviewThe hotel have a lot of photo spot, their staff so responsive
The bathroom door is not working properly but its not a big deal
Dear Mr Wiky Thank You for sahring Your experience from your recent stay. We apologize for the inconvenience you experienced during your stay about bathroom door. We look forward to see you soon with a better product & service. Thank you. Regards Management Kontena Hotel
Dear Mr Wiky Thank You for sahring Your experience from your recent stay. We apologize for the inconvenience you experienced during your stay about bathroom door. We look forward to see you soon with a better product & service. Thank y… Show more
Reviewed: 12 October 2023 · Stayed in October 2023
Verified reviewReviewed: 17 September 2023 · Stayed in September 2023
Verified reviewNice location.
Tiny room
Reviewed: 17 September 2023 · Stayed in September 2023
Verified reviewReviewed: 7 September 2023 · Stayed in July 2023
Verified reviewReviewed: 3 September 2023 · Stayed in August 2023
Verified reviewall except check in
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewReviewed: 27 June 2023 · Stayed in June 2023
Verified reviewReviewed: 31 May 2023 · Stayed in May 2023
Verified reviewReviewed: 8 April 2023 · Stayed in March 2023
Verified reviewReviewed: 16 March 2023 · Stayed in March 2023
Verified reviewReviewed: 14 February 2023 · Stayed in January 2023
Verified reviewThe staff was very friendly and helpful. The location of the hotel was great. The concept of the hotel was great, we enjoyed the aesthetic and facilities. Especially the Children's playground.
Food is poor, the breakfast had great options, but there was a lot of flies and bees, which they did not bother to remove. Our dinner was the worse, we waited 2 hours for our food, and the food was mediocre. The bathroom had a lot of moulds, and the taps are broken.
Reviewed: 12 February 2023 · Stayed in February 2023
Verified reviewReviewed: 7 January 2023 · Stayed in January 2023
Verified reviewStaff are helpfull, the room was clean and neat. Good location in Batu, Malang