Reviews of Luwansa Hotel and Convention Center Manado 4 stars
Jalan Pumorow, 95125 Manado, Indonesia
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLarge clean and comfortable rooms. Breakfast was fabulous with lots of choices. We enjoyed our stay here.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewFriendly and welcoming staff made the experience so much better and the options and opportunities todo things on site was great the food was amazing
The shower in our room was damaged and broken we reported to the ground office and they said someone went and fix it but it was a very minor fix and didn’t help that much
Dear Mr. Fischer, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. We do apologize regarding your concerns about shower in the room, we will double check and do preventive maintenance for every shower in the room to improve our services. We hope that you will give us the opportunity to better serve you in the near future. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. Fischer, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. We do apologize regarding your concerns about shower in the room, we … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff is very welcoming, professional, kind and helpfu. They will go out of their way to get what tou need to enjoy your stay (Kudos to front desk) l
The pool really doesnt get much sun so for us european who want to sunbathe around the pool isnt ideal but this is quite frequent in asian hotels. If the metal detectors at the front are not being used (ie if they ring nothing happens) then they should be removed it doesnt look very welcoming and doesnt seem to serve a purpose...?
Dear Mr. Lionel, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. We do apologize regarding your concerns about our metal detector we will do double check to improve our services. We hope that you will give us the opportunity to better serve you in the near future. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. Lionel, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. We do apologize regarding your concerns about our metal detector we wil… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe total hotel is perfect. Staff very friendly and helpful. Our room was big and had all one needs. We had a very comfortable stay. The rooftop is nice and beautiful view.
All was very good.
Dear Mr/s. Micaela, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr/s. Micaela, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming … Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewA very clean hotel with all facilities you need. Staff very friendly and helpful. Our room was excellent. Great shower. Huge comfortable bed. Breakfast with a lot of options. From the rooftop bar you have a marvelous view. We had a perfect stay.
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Dear Mrs. Micaela. Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mrs. Micaela. Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming y… Show more
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewVery comfortable hotel with excellent breakfast and really helpful friendly staff. Really interesting local and village life nearby and beautiful views from the lobby and rooms.
Dear Mr. / Mrs. Gillies, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. / Mrs. Gillies, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welco… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 12 February 2025 · Stayed in February 2025
Verified reviewActually I stayed three days but with different bookings. My first stay I got a very nice room with excellent cleanliness. But on the second stay I got a different room that has lower cleanliness.
I hope they can keep the highest standar to all if their room. The breakfast selection was quite limited to Indonesian/Manado food. Although it was delicious, I missed some western food on my third morning.
Dear Mrs.Tirta Rona, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you for your suggestion regarding our room cleanliness and breakfast variety for improve our service. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mrs.Tirta Rona, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you for your suggestion regarding our room cleanliness and breakfast variety for improve our service… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewWe booked this hotel on our way to Sorong. Great hotel for a night. Everything was clean, great room and friendly staff.
Dear Mr. Eric, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. Eric, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you b… Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewWe booked this hotel on our way to Sorong. Great hotel for a night. Everything was clean, great room and friendly staff.
Dear Mr. Eric, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. Eric, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you b… Show more
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewBfast good location good for relaxing
Far from shopping area
Dear Mr. Abdul Jalil Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. Abdul Jalil Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming… Show more
Reviewed: 12 August 2024 · Stayed in August 2024
Verified reviewVery friendly staff, comfortable beds, quiet environment, nice view
Bathroom could have been a bit better maintained, breakfast and dinner were okay but could have been better
Dear Mrs. Karolien. Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we will improve as soon for treatment in bathroom also quality breakfast and dinner. We look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mrs. Karolien. Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we will improve as soon for t… Show more
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewBrilliant hotel. Very luxurious, with swimming pool and excellent breakfast. Spacious rooms and beds. Very good aircon. Outside of center Manado, but Luwansa makes that up for luxury. Regarded as tophotel in Manado.
Nothing. Just keep in mind it is not in the heart of the city. But staff organise transport as well.
Dear Mr. Alex, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Rudiono Room Division Manager
Dear Mr. Alex, Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you b… Show more
Reviewed: 24 June 2024 · Stayed in May 2024
Verified reviewReviewed: 17 March 2024 · Stayed in March 2024
Verified reviewEverything was perfect - cleanliness, comfort, staff, huge windows in the room, and the place was simply wonderful - views of the mountains and mysterious temples.
everything was great
Dear Mr. Dmitry. Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you back in near future. Best regards, Andre Montang Duty Manager
Dear Mr. Dmitry. Thank you for taking the time to leave your review. I am delighted to hear you had a wonderful stay with us and thank you so much for your kind words. Again, thank you for your feedback and we look forward to welcoming you… Show more
Reviewed: 27 January 2024 · Stayed in January 2024
Verified reviewReviewed: 11 January 2024 · Stayed in December 2023
Verified reviewReviewed: 27 September 2023 · Stayed in September 2023
Verified review