Reviews of Luxurious 1 Icon 3BR Apartment in Tunjungan Plaza 6 Surabaya City Centre by Le Ciel Hospitality
Jalan Jenderal Basuki Rachmat No.2-12, Tegalsari, 60261 Surabaya, Indonesia
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Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe location of the accommodation was excellent. Ms. Jane was very helpful and gave us great advice. We will definitely stay here again.
Thank you so much for your wonderful feedback! We’re delighted you enjoyed the location and that Ms. Jane could assist you with helpful advice. It’s always our pleasure to make sure our guests feel at home. We look forward to welcoming you back again soon! Warm regards, Le Ciel Team
Thank you so much for your wonderful feedback! We’re delighted you enjoyed the location and that Ms. Jane could assist you with helpful advice. It’s always our pleasure to make sure our guests feel at home. We look forward to welcoming you … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewBest apartment that i've benn stay so far.. with large area for bring family , comfy bed ,clean for all room and specially friendly of the owner n staff.. Will come back for sure.. thanks so much dear for make it my holiday amazing.. xoxo
thank you so much for your kindness, once again thank you for making our place for your second home.. Can't wait to have you back in Surabaya.. Success!!
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewBig modern @ clean
No
Thank you, so much for your feedback. We’re delighted to hear you enjoyed the spacious, modern, and clean apartment. We always aim to provide a comfortable stay for our guests and appreciate your high rating. We look forward to welcoming you again on your next visit to Surabaya! Warm regards, Le Ciel Team
Thank you, so much for your feedback. We’re delighted to hear you enjoyed the spacious, modern, and clean apartment. We always aim to provide a comfortable stay for our guests and appreciate your high rating. We look forward to welcoming yo… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 November 2024 · Stayed in November 2024
Verified reviewHad a fantastic stay here! The apartment was spacious with beautiful views, and having a mall with great restaurants downstairs was super convenient. The pool and gym were top-notch. Highly recommend for anyone visiting Surabaya!
Thank you so much, for your fantastic review! We’re thrilled to hear that you enjoyed the spacious apartment, beautiful views, and the convenience of having great dining options nearby. It was our pleasure to host you, and we hope to welcome you back to Surabaya in the future!
Thank you so much, for your fantastic review! We’re thrilled to hear that you enjoyed the spacious apartment, beautiful views, and the convenience of having great dining options nearby. It was our pleasure to host you, and we hope to welcom… Show more
Reviewed: 25 October 2024 · Stayed in October 2024
Verified reviewLocation in the city centres. Apartment connected with the shopping mall.
Landlord doesn’t always respond to request for towels, lightbulb replace ect. Also no hairdryer in the apartment.
Thank you so much for your review. We’re happy you enjoyed the central location. We apologize if there were any delays in service during your stay. Occasionally, our team may face challenges due to high demand, but we always strive to respond as quickly as possible. We appreciate your kind understanding and hope to welcome you again soon.
Thank you so much for your review. We’re happy you enjoyed the central location. We apologize if there were any delays in service during your stay. Occasionally, our team may face challenges due to high demand, but we always strive to respo… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewThe apartment is big and spacious.
Amenities are very poor, and I have, i have, sent already forwarded to you .
Thank you so much for your review and for highlighting the spaciousness of the apartment. We’re sorry to hear about the issues with the drinking water machine and drying rack. These unexpected malfunctions have been resolved. Please feel free to inform us during your stay next time so we can address any concerns immediately. We appreciate your kind understanding and hope to welcome you back soon.
Thank you so much for your review and for highlighting the spaciousness of the apartment. We’re sorry to hear about the issues with the drinking water machine and drying rack. These unexpected malfunctions have been resolved. Please feel fr… Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewThank you for the hospitality the lady was very helpful and quick response. Swimming pool,the location,the place beautiful, love everything about this place.highly recommended.
Nothing
Thank you so much for your wonderful 5-star review! We’re glad you enjoyed the hospitality, location, and pool. We also appreciate your recommendation! It was a pleasure hosting you, and we look forward to welcoming you back!
Reviewed: 1 October 2024 · Stayed in September 2024
Verified reviewLocation, cleanliness, and very nice hospitality. Thank you for your kind support and work extra miles for the cleaning.The mall is in your doorstep.
Just a suggestion, the water dispenser seems broke, maybe you can change new one. Some extra detergent for cleaning dishes would be nice and extra remote for the AC. I've been in couple of places like a service apartment like this most of them provide a Netflix.
Thank you very much for sharing your feedback. We’re glad you enjoyed your stay and truly appreciate your suggestions, which help us improve our service and facilities even further. Warm regards, Le Ciel Team