Reviews of Maison Aurelia Sanur, Bali - By Préférence 4 stars
Jalan Danau Tamblingan, 80228 Sanur, Indonesia
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewClean and good location
Pool was cold and quite shaded. Would have liked a wider variety of breakfast options
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewAmazing location to shops, restaurants, beach, etc. Great staff Comfy bed Clean and tidy Massage package is good
Room which we got had a noisy AC which was a bit difficult to sleep.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation and room
Dear Maureen Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you so much for your kind review. We are delighted to know that both the comfort of our room and the charm of our location made your stay enjoyable. Your appreciation truly means a lot to us. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable experience in Sanur. Warm regards, Pauline Mottoulle General Manager
Dear Maureen Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you so much for your kind review. We are delighted to know that both the comfort of our room and the charm of our location made your stay enjoyable. Your appre… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat location, lovely breakfast with chess set available Nice room, a little small but worked for us.
Gym was too small, and very limited equipment
Dear Rupen, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you for your kind review. We are glad to hear you enjoyed our central location, the lovely breakfast, and the comfort of your room. It is also wonderful to know you appreciated the little touches such as the chess set. At the same time, I am truly sorry that our gym did not meet your expectations. We understand how important this facility is for some of our guests, and your feedback will certainly guide us as we look into improving the experience in the future. We hope the warmth of our team and the other parts of your stay brought you pleasant memories of Sanur, and it would be our pleasure to welcome you back again. Warm regards, Pauline Mottoulle General Manager
Dear Rupen, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you for your kind review. We are glad to hear you enjoyed our central location, the lovely breakfast, and the comfort of your room. It is also wonderful to know … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location. Beds were amazing ! Room was perfect for myself and adult daughter . Very quiet even around the pool area in the day . Staff were awesome
There was nothing not to like ! The pool area only had sun until 12 noon , which I thought might be an issue but we spent the morning at the pool and then headed off for the day
Dear Bronwyn, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you for your wonderful review. We are delighted to know that you and your daughter enjoyed the comfort of your room, the peaceful atmosphere by the pool, and most of all, the kindness of our team. It is always rewarding to hear that our guests found their stay quiet, restful, and memorable. At the same time, I would like to sincerely apologize for the inconvenience caused by the limited sunshine in our pool area. We understand how much this can mean for a relaxing holiday, and your feedback is valuable for us to keep in mind as we look at ways to enhance our guest experience. We truly hope the warmth of our hospitality made your time in Sanur a special one, and we would be honored to welcome you back on your future visits. Warm regards, Pauline Mottoulle General Manager
Dear Bronwyn, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you for your wonderful review. We are delighted to know that you and your daughter enjoyed the comfort of your room, the peaceful atmosphere by the pool, and m… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation is very central to Sanur, close to beach and you can walk everywhere. If you'd like to go a little further you can go by bicycles, the hotel has them or you can hire along the beach front. #1 Staff are very very good! The rooms are quite large, bed is so comfortable, and the daily little extras at bedturn down are so nice ie: sweets, positive quotes and the next days weather forcast all left out for you on downturn. The Cork Wine Bar and Bistro is fabulous, great cocktails and mocktails, fab music and a very nice menu. Clean and spacious open air space with fans to keep you cool.
The pool is not large and it is in shade for a good part of the day ....mornings are best time to grab a swim. You have the beach 5 min walk with days beds for $5 each.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSuper large comfy bed and good sized bedroom. Breakfast a la carte
Balcony a bit small and pool a bit unwelcoming and cold (lack of sun)
Dear Sarebedare, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you very much for sharing your recent experience with us. I am delighted to know that you enjoyed the comfort of our spacious bedroom, the super large bed, and our à la carte breakfast selection. Your kind words truly mean a lot to our team. I also appreciate your thoughtful feedback regarding the balcony and the pool temperature in the morning. We understand how these little details can shape the overall experience, and I will make sure to share your input with our team as we continue to enhance our facilities and services for our valued guests. We hope to have the pleasure of welcoming you back again, perhaps for a longer stay, so you may enjoy more of what Sanur and Maison Aurelia have to offer. Warm regards, Pauline Mottoulle General Manager
Dear Sarebedare, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you very much for sharing your recent experience with us. I am delighted to know that you enjoyed the comfort of our spacious bedroom, the super large bed, … Show more
Reviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewAmazing room and wonderful breakfast
The water in the Pool Is too cold because the sun is there only in the morning
Dear Giulia Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed the comfort of your room as well as the wonderful breakfast we prepared for you. We also appreciate your feedback regarding the pool temperature. As the sun reaches the pool area mostly in the morning, the water can indeed feel a little cooler, and your observation is valuable for us to keep in mind for future improvements. It was a pleasure having you with us, and we truly hope to welcome you back for another relaxing stay in Sanur. Warm regards, Pauline Mottoulle General Manager
Dear Giulia Om Swastiastu. Warmest greetings from Maison Aurelia Sanur Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed the comfort of your room as well as the wonderful b… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat family room (actually of the rare hotels in Bali to offer a family room), clean, close to the beach. Also great we could make use of the bikes.
Nothing to dislike
Dear Sanja, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you very much for sharing your kind words with us. We are delighted to know that you enjoyed the comfort of our family room, the cleanliness of our hotel, and the convenience of our location close to the beach. It is also wonderful to hear that you had a chance to enjoy our bicycles during your stay. Your thoughtful feedback means a lot to our team, and we are truly grateful for your warm appreciation. We hope to have the pleasure of welcoming you and your family back again soon for another memorable time in Sanur. With warm regards, Pauline Mottoulle General Manager
Dear Sanja, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you very much for sharing your kind words with us. We are delighted to know that you enjoyed the comfort of our family room, the cleanliness of our hotel, and t… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewIt’s a great spot right on the main drag. The hotel is still pretty new and very tastefully decorated. The room size was exceptional being about 36 m². And for about 2.6 million IDR it was excellent valued for compared to rip off places like the Maya, Bali Beach Hotel etc.
Nothing
Dear Stephen, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to share such kind and thoughtful words about your stay with us. We are truly delighted to hear that you enjoyed the comfort of our spacious rooms, the tasteful touches of our décor, and the atmosphere of our hotel. It warms our hearts knowing that you felt the value of your experience and appreciated the little details we put into creating a welcoming place for our guests. Your review means a lot to us and serves as a wonderful encouragement for the entire team to keep giving our very best. Sanur has its own charm, and we are grateful that Maison Aurelia could be a part of your journey here. We sincerely hope to welcome you back again soon, where more memorable moments await. Until then, please take with you our warmest regards and gratitude. With warm regards, Pauline Mottoulle General Manager
Dear Stephen, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to share such kind and thoughtful words about your stay with us. We are truly delighted to hear that you enjoyed the comfort o… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat size rooms, friendly and helpful staff.
Bed was too short
Dear Adam, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you so much for sharing your thoughts with us. We’re delighted to know you enjoyed the spacious room and the warmth of our team during your stay. Your kind words truly encourage us. We’re also grateful for your feedback about the bed. I’m very sorry for any inconvenience it may have caused, and we will take this into account as we continue improving our guest experience. It was a pleasure having you with us, and we hope we’ll have the chance to welcome you back for an even more comfortable stay in the future. Warm regards, Pauline Mottoulle General Manager
Dear Adam, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you so much for sharing your thoughts with us. We’re delighted to know you enjoyed the spacious room and the warmth of our team during your stay. Your kind words… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe recently stayed at the Maison on a girls trip. We had 2 Camilla Suites. The rooms are generous in size and lovely and clean. Hotel is positioned perfectly to shopping and the beach and has a lovely boutique style feel about it! We loved hiring the bikes!
Dear Ms. Casey, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for choosing us as your home during your recent girls trip. We are truly delighted to know you enjoyed the spacious comfort of our Camellia Suites, the boutique charm of our hotel, and our convenient location close to Sanur’s vibrant shops and serene beach. It’s wonderful to hear that the bikes added a fun touch to your stay, a lovely way to explore the neighborhood. We look forward to welcoming you and your friends back for another memorable escape in Sanur. Warm regards, Pauline Mottoulle General Manager
Dear Ms. Casey, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for choosing us as your home during your recent girls trip. We are truly delighted to know you enjoyed the spacious comfort of our Camellia Suites, the … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewMaison Aurelia is a lovely hotel property on the main street in Sanur, about a block from the beach. The rooms are large and soundproofed with balconies overlooking the town. The hotel provides glass bottles and there is a filtered water dispenser on every floor to reduce plastic waste. There is an attached restaurant and spa. The masseuses were very experienced, unlike in some spas in town. Breakfast was lovely with plenty of choices and good coffee. The salads served at other meals were superb although we mostly ate out at the excellent Three Monkeys down the road. There is a workout room with yoga mats, always appreciated. Finally, Sanur is a charming small town on the sea with a nice beach boardwalk, a destination in itself, about 1 hour from Ubud but much calmer with less traffic. Top marks!
Dear Therese, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for painting such a beautiful and detailed picture of your stay with us. We are delighted to know you enjoyed the comfort of our spacious, soundproofed rooms, the thoughtful touches like our glass bottles and filtered water dispensers, and the relaxing views from your balcony. Your kind words about our spa team, breakfast variety, and salads truly mean a lot. They will be thrilled to know their efforts made a difference in your stay. It’s also wonderful to hear that you appreciated our location in the heart of Sanur and had the chance to experience the charm of our neighborhood. Your recognition inspires us to continue delivering heartfelt hospitality and memorable experiences to every guest. We would be honored to welcome you back whenever you return to Bali, and we hope your next visit will be filled with just as many delightful moments. Warm regards, Pauline Mottoulle General Manager
Dear Therese, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for painting such a beautiful and detailed picture of your stay with us. We are delighted to know you enjoyed the comfort of our spacious, soundproofed ro… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEverything about the hotel was perfect. Staff were very helpful. I liked everything in the hotel including the location, the staff, the room, etc.
Food had very limited options and I didn’t like it.
Dear Karim, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for sharing your kind words about your recent stay. We are truly delighted to hear that you enjoyed every aspect of the hotel, from our location and rooms to the warm hospitality of our team. Knowing that our staff made a positive impression on you means so much to us. We also value your honest feedback regarding the food options. Your comments will be shared with our F&B team as we continually strive to enhance our offerings to better suit our guests’ preferences. It was a pleasure having you with us, and we hope to welcome you back for an even more delightful experience in the future. Warm regards, Pauline Mottoulle General Manager
Dear Karim, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for sharing your kind words about your recent stay. We are truly delighted to hear that you enjoyed every aspect of the hotel, from our location and rooms to… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewDecor and large room. Good bathroom with great shower. Comfy bed. Welcoming staff.
Pool area although didn’t use
Dear Ros, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for sharing your lovely thoughts with us. We’re so glad you enjoyed the spacious room, the comfortable bed, and the relaxing bathroom with its refreshing shower on our Camellia Suite. It’s also heartwarming to know our team made you feel welcomed from the moment you arrived. Even though you didn’t have the chance to enjoy our pool area this time, we hope it can be part of your experience on your next visit. It’s a lovely spot to unwind under the Sanur sunshine. It was truly a pleasure having you with us, Ros, and we look forward to welcoming you back whenever your travels bring you to Bali again. Warm regards, Pauline Mottoulle General Manager
Dear Ros, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for sharing your lovely thoughts with us. We’re so glad you enjoyed the spacious room, the comfortable bed, and the relaxing bathroom with its refreshing show… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewPool was great and clean , loved the cabana’s Breakfasts were yummy , especially the crepes and home made croissants
A bit noisy from the hotel next door
Dear Susan, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for sharing your lovely feedback with us. We are delighted to know you enjoyed relaxing by our clean and inviting pool, as well as the comfort of our cabanas. It warms our hearts to hear that our breakfasts, especially the crepes and homemade croissants made your mornings even more enjoyable. We also appreciate your note regarding the noise from the neighboring property. Your comfort is very important to us, and we will do our best to minimize any inconvenience for your future visits. It was a pleasure having you with us, and we truly hope to welcome you back soon for another relaxing stay in Sanur. Warm regards, Pauline Mottoulle General Manager
Dear Susan, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for sharing your lovely feedback with us. We are delighted to know you enjoyed relaxing by our clean and inviting pool, as well as the comfort of our cabana… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation was excellent. Room was very clean. Staff were very helpful. Complimentary bikes were great for exploring the area. Pool was nice.
Air from AC unit was very dry and caused us to feel dehydrated in the morning.
Dear David, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for your kind review and for choosing to stay with us. We’re so pleased to hear you enjoyed our central location, the cleanliness of the room, and the warm hospitality from our team. It’s also wonderful to know the complimentary bicycles added a sense of adventure to your Sanur experience. We appreciate you sharing your note about the air conditioning. We apologize that it made your mornings less comfortable, and we've shared this with our team for closer review and better adjustment in the future. We truly hope your time in Bali brought you many memorable moments, and we would be honored to welcome you back on your next journey to the island. With warm regards, Pauline Mottoulle General Manager
Dear David, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you for your kind review and for choosing to stay with us. We’re so pleased to hear you enjoyed our central location, the cleanliness of the room, and the warm … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe location is perfect. Also they have a car park area. Easy to park just next to the building. Right on the shopping and eat street!
Not allow to smoke at the balcony.
Dear Fiftin, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to share your experience. We're truly delighted to know that our location made your Sanur stay even more convenient and enjoyable, especially with the ease of parking and the vibrant surroundings just steps away. We also appreciate your feedback regarding the smoking policy on the balcony. While our intention is to create a calm and clean environment for all guests, we understand this may feel limiting for some, and your input helps us to continue improving. We sincerely hope to welcome you back again soon for another beautiful moment in the heart of Sanur. With warm regards, Pauline Mottoulle General Manager
Dear Fiftin, Om Swastiastu. Warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to share your experience. We're truly delighted to know that our location made your Sanur stay even more convenient and enj… Show more