Reviews of Manzelejepun Villa & Pavilion 4 stars
Jl. Sekar Sari, Gg. Melasti Utara No.15, Kesiman Kertalangu, 80237 Sanur, Indonesia
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe staff were outstanding, couldn't do enough for you, organised tours and drivers
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewHeaven , perfect for a short stop before taking the ferry ! Good food , nice hotel , kind & helpfull staff ! Thank you !!
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, great Facilities, peaceful garden, great food.
Nothing. Everything was perfect.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewPerfect first step of our journey through Bali. Fantastic breakfast and scenic pool. Spotless and very nice service (credits to the owners - also for the stipulating discussion and tips - and to Dedi in particular for driving us seamlessly through Bali)
You will need to take a cab to reach Sanur center and quiet beaches (fairly easy via Grab or Kojek)
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewAn oasis of calm, beautifully decorated.
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Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLovely garden and breakfast.
Very difficult to access toilet and hand basin. Need more room. Stairs up to room very dangerous.
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewLovely garden and pool. Nice and quiet location and friendly people.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewWonderful manager and staff The food in general was good
We had the deluxe room and three other rooms The deluxe room had a bad odur from bathroom One of the other rooms didn't have hot water water
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewIt was tucked away, peaceful, pretty garden , good breakfast, nice staff
Noticed price of driver has increased
Reviewed: 22 June 2025 · Stayed in May 2025
Verified reviewThe staff couldn't be more helpful. They are warm and welcoming. The gardens are beautiful. The location isn't close to downtown Sanur, but that also means its peaceful. You can take a taxi to that location if you wish.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe massage was great. The venue itself was quiet and the room was nice and clean with a comfy bed.
The WiFi was spotty. The location isn’t great it’s down an alley and can be easy to miss the hotel as has a small sign. There’s not much around so no other food options other than hotel restaurant. And lots of sound from the neighbouring properties. The food is nice but not many options. There is only beer and bad wine options for alcohol which is disappointing. The sun loungers by the pool rarely get sun due to the placement of them and the pool so not great for tanning. The main problem was the service or lack there of. The restaurant isn’t manned so you have to call for service and wait or find a member of staff. Then they are slow and communicating with most of the staff is difficult due to lack of English so when trying to discuss issues was difficult. The service is slow and they don’t check on you just bring food and that’s it. The name of the hotel contains luxury but it is far from it.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewIt was out of the way of main town and relatively quiet, the staff were really friendly and helpful. Although guests were at the villa hardly saw any of them and felt like breakfast etc was a private service. Gardens are lovely.
There was some noise in the evenings from.surounding property, I appreciate that isn't the fault of the villa. Wifi didn't work in our room had to go outside in the garden to use it.
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewOld Bali style villa tucked away behind a gate. Gardens are beautiful and the pool so relaxing. Staff are all lovely and helpful. Restaurant has a nice basic menu if you’re staying for an only a few days. So you don’t have to leave the compound. Rooms very clean. Bed awesome.
I ventured out but not much really around by foot other than basic local needs.
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe gardens were beautiful and the staff very friendly. We stayed for a nearby wedding so the location was great for us but there’s not a lot nearby without a taxi. Pool area was nice and relaxing.
It was quite basic, I’d more describe it as a nice guesthouse. We had a room (rather than a villa) and I wasn’t a big fan of the wetroom/bathroom. It was open to the air (with a mosquito net) which just made it very hot. The shower was super close to the loo so everything was just very wet! A few small details (like
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewVery classy. Everything about the place added to the comfort, the furniture, the layout, the staff, the artwork, the musical instruments. I didn’t want to leave.
Dear Juniper, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you so much for your wonderful review! We're absolutely thrilled to hear that your stay made you feel like royalty — that truly means the world to us. It's heartwarming to know that the atmosphere, design, and little touches throughout the property contributed to your comfort and enjoyment. Our team takes great pride in creating a welcoming and inspiring environment, and we're so glad it resonated with you. We hope to have the pleasure of welcoming you back soon — next time, for an even longer stay! Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Juniper, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you so much for your wonderful review! We're absolutely thrilled to hear that your stay made you feel like royalty — that truly mean… Show more
Reviewed: 14 May 2025 · Stayed in May 2025
Verified review+Great facilities like billiards and table tennis. +Lovely garden area. +We had ants in the room, but the staff was helpful and allowed us to switch rooms. +Late checkout until 1:00 PM was appreciated.
– The location is very remote and far from everything. – WiFi connection was very poor. – The bathroom was quite small.
Dear Agata, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you very much for taking the time to share your detailed feedback. We're glad to hear you enjoyed the facilities like the billiards and table tennis, as well as the garden and our flexible checkout. We're especially pleased that our staff could assist you quickly when you experienced ants in the room. We appreciate your honest comments regarding the location, WiFi, and bathroom size. While our setting offers a peaceful and quiet escape, we understand it may feel a bit remote for guests wanting to be closer to the center. We're also currently exploring ways to improve our internet connection to ensure a better experience for all our guests. Thank you again for staying with us — we hope to welcome you back in the future! Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Agata, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you very much for taking the time to share your detailed feedback. We're glad to hear you enjoyed the facilities like the billiards and… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewSuper friendly host and stuff, very kind and giving. Make exceptions and are curious of their customers.
The place was a bit run down and it’s like proper house, so you can hear others from the room next door. But otherwise the rooms were clean and fully stuffed, had everything you needed.
Dear Karin, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you very much for your kind words and thoughtful feedback. We're so pleased to hear you felt welcomed by our friendly team — it's truly important to us that our guests feel cared for and at home. We appreciate your comments regarding the building and sound insulation. As a traditionally styled property, some aspects reflect the character of a classic home, but we’re always working on improvements to ensure both comfort and privacy. We're also glad to know the room had everything you needed and was well-equipped. We hope to have the chance to welcome you back again in the future! Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Karin, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you very much for your kind words and thoughtful feedback. We're so pleased to hear you felt welcomed by our friendly team — it's t… Show more
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewSuper friendly staff , absolutely stunning property , beautiful areas to relax , pool is amazing , gardens are beautiful and we even go a slice of cake from the owners daughters engagement party . Beautiful people and an exceptional place to stay . Short 15 minute ride into the main areas of Sanur
Dear Craig, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you so much for your wonderful review! We’re thrilled to hear that you had such an enjoyable stay and that you appreciated the beauty of the property, the gardens, and our pool. It was a pleasure having you with us, and we’re so happy you could share in a little piece of our family celebration! Your kind words about our staff and hospitality mean a lot to us. We truly hope to welcome you back again soon for another memorable experience in Sanur. Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Craig, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you so much for your wonderful review! We’re thrilled to hear that you had such an enjoyable stay and that you appreciated the beauty of th… Show more
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewbeautiful gardens and pool ! has a little restaurant so you can get food also. they even bring it to your room
Dear Julie, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you very much for your kind words and perfect rating! We're so happy to hear you enjoyed the beautiful gardens, the pool, and the convenience of our little restaurant. It’s wonderful to know that the room service added extra comfort to your stay. We truly appreciate your support and hope to welcome you back again soon for another relaxing visit! Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Julie, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you very much for your kind words and perfect rating! We're so happy to hear you enjoyed the beautiful gardens, the pool, and the conve… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewGardens , and surrounding area was really nice . The property itself self has a nice old Bali feel.
Pool was Green and couldn’t swim.
Dear Anna, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you for sharing your feedback. We’re glad to hear that we were able to accommodate you with a room that suited your preferences and that you enjoyed the gardens and the charming "old Bali" feel of the property. We also appreciate your understanding in this matter. We deeply apologize for the pool issue you encountered. Rest assured, we are currently addressing this concern to ensure it doesn’t affect future guests. Your satisfaction is important to us, and we’re committed to providing the best experience possible. We hope you’ll consider staying with us again so we can provide a better experience. Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Anna, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you for sharing your feedback. We’re glad to hear that we were able to accommodate you with a room that suited your preferences and that you… Show more
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe most amazing place to stay. Sanur is the nicest area in Bali. The staff are amazing. The accommodation is perfect. They have scooters for rental. Pool is beautiful and the food is delicious. Cannot fault this amazing place.
Dear Lindsay, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you so much for your perfect score and kind words! We’re truly delighted that you had such an amazing stay with us and enjoyed everything from the staff and facilities to the pool and food. It’s also wonderful to hear that you loved Sanur — we agree, it’s a special place! Your feedback means a lot to our entire team, and we can’t wait to welcome you back again soon. Warm regards, Hotel Management Manzelejepun Luxury Villa & Pavilion
Dear Lindsay, Om Swastyastu... Warmest greetings from Manzelejepun Luxury Villa & Pavilion Thank you so much for your perfect score and kind words! We’re truly delighted that you had such an amazing stay with us and enjoyed everything… Show more