Great stay, confortable appartements. A bit oudated, appt needs renovation.

Stayed in August 2025

I think the hotel itself is a little rundown and needs some renovation especially the TVs, should at least have smart tvs.

The location is great, their staff is friendly.

Stayed in July 2025

Processing requests should be handled more efficiently. We ordered a taxi 25 minutes before planned departure and still had to wait 20 minutes until after our planned departure. Having breakfast in the lobby outside the actual restaurant due to high demand doesn't exactly feel like 5 stars.

Location is great.

Stayed in July 2025

The entrance is a bit odd, especially late at night. During our stay, there was musty smell in the corridors and the apartment (as if there was wet carpets or upholstery). Bfast is decent. Overall, it was quite decent but if one knows Marriott, one comes in with high expectations, not all of which were fully met.

The apartment design, beds, kitchen and laundry equipment. The staff is helpful and cooperative.

Stayed in July 2025

For a class like Mariott the apartment is a bit dated and gives a glimpse of faded glory. We heard that the apartment would be renovated soon, which is necessary. The wooden floor in the bedroom for example, needs renovation. The kitchen might need a makeover too. It took 5 minutes for hot water to come out of the shower and bath tap. On the 1st day the room service arrived 1 hour after the order - which is pretty long for a standard meal. Special menus and happy hours are widely offered in the restaurant, lobby and apartment room, but the food and drinks (wine) were not always available at the time we wanted to order them. The restaurant is usually empty in the evenings. Fortunately, there were plenty of options outside, within walking distance or by taxi. The day before arriving I sent an email with questions to the manager on duty who had emailed me beforehand, but I received no response.

The apartment is clean and spacious, well equipped and comfortable. It is cleaned daily and it offers a lot of privacy. Good spacious bed. All staff are friendly, helpful and attentive. They know exactly how to make every guest feel welcome and comfortable. Breakfast is good and offers a balanced selection of Asian and Western dishes. Swimming pool is indoor and has olympic size which is a big plus. The location is strategic, near the main road of Jakarta with direct access to the taxi, grab and MRT line in front of the building. The view of the city from the 35th floor (the apartment - surrounded by the skyscrapers and streets of Jakarta), was simply beautiful and breathtaking. We stayed here for 7 nights.

Stayed in June 2025

The hotel team works hard to maintain the atmosphere, but it is clear that the renovation is cosmetic; the interior finishes are old and worn in places. The Marriott brand sets higher expectations. Nevertheless, it was comfortable enough for dining, sleeping, and working.

Spacious room with excellent city-center views of Jakarta from the windows, even a window in the bathroom. Thorough cleaning, and there is the essential equipment to prepare food. The staff is very friendly, cheerful, and attentive. Breakfast is varied, tasty, and not spicy hot. A large gym with a view of the city, many treadmills and exercise machines, and a roomy swimming pool.

Stayed in April 2025

Gym is not temperature controlled. I was two times in this hotel and du to the hot and humid conditions outside it is a no go to have a gym without AC. For me not acceptable for a business hotel!

Stayed in May 2025

I loved everything

Staff were super wonderful and more than helpful... always willing to assist and accompanied with a smile :)

Stayed in February 2025

There was some dust in the side table but overall the room was clean. The lemon scent in the elevator was too strong that it made me nauseous.

The room was spacious. Bed was very comfortable. I love the fact that I can also do laundry in my room. It was also convenient to be able to order food from the cafe but I was expecting more with the quality of food for a 5 star place. Food was good but it wasn't to the level that I was expecting. The staff were all amazing! Probably the best thing about the apartel.

Stayed in January 2025

Electric sockets in bathroom and closet didn’t work. Television in bedroom didn’t work either.

Nice apartment on the 30th floor with amazing views. Clean and space apartment in a perfect location of the city. Comfortable seats in living room.

Stayed in January 2025

Slightly dated

Lovely view, spacious rooms, nice gym and pool.

Stayed in December 2024

Two small things: first the smell in the rooms were sometimes a bit chemical. And second the windows were not so well soundproofed, so you could hear the street quite loudly at night.

The breakfast was very good. We also liked the huge and comfortable room in 29th floor with a breathtaking view over the city. It was just amazing. And we are very pleased we got a free room upgrade. Personal was very kind as well.

Stayed in September 2024

A few things could be improved; the kitchen utensils need to be added more. And the noise from the street—maybe we have to be prepared as it could make a bit uncomfortable for sleep (for some guests, maybe they can tolerate it). Overall, it was a great experience we had there and will come back someday.

The ambience of this property is so welcoming, it feels like it was designed to be our second home. The team was also very helpful, and they provided us everything we needed. Especially for Mr. Wawan and the other front office team that, unfortunately, I forgot the name. The room they gave us was spacious and had an amazing view of Sudirman Street. Very recommend to enjoy the facilities such as the indoor swimming pool, jacuzzis, and also the sauna. A few things could be improved; the kitchen utensils need to be added more. And the noise from the street—maybe we have to be prepared as it could make a bit uncomfortable for sleep (for some guests, maybe they can tolerate it). Overall, it was a great experience we had there and will come back someday.

Stayed in August 2024

We stayed 2 times. At the first time on the 29th floor somehow the corridor (not the unit) on that floor smelled like a smoking room. The second time we stayed on the 31st floor and asked for a non-smoking unit. This time no smell on the corridor on that floor. It is an old apartment building however still very well maintained.

Spacious and very clean unit. MRT next to the building only couple minutes walk. Good facilities

Stayed in August 2024

The noise at night very loud. Could do with slight update with kitchen appliances.

Spacious and clean

Stayed in August 2024

Breakfast area too small. For longer stays it would be nice if tea towels / tablets for dishwasher were provided.

Good, large apartment, in particular for stay with bigger family (3 bedroom apartment, 2 bathrooms). Clean. Good breakfast. Kind staff. Perfect location across from mrt station.

Stayed in July 2024

The kitchen was very sparsely fitted out. The cost for an extra bed for my son is pretty steep. The restaurant is basic and room service very expensive, as are the beauty services. No major issues but little things made the place feel a bit worn and not quite a 5 star experience.

The location is very convenient, right in front of an MRT station and the view from the apartment is nice over the city. The pool, gym, sauna and spa are also wonderful. The staff was friendly and helpful.

Stayed in June 2024

The facilities inside the apartment are a bit outdated. One of the toilets in our apartment was a bit finicky and the other one had some problems with the flush mount that water kept on running. We were quite unlucky that we stayed during a power outage during maintenance. However, they handled everything very well by organising lunch and providing transportation to nearby shopping centres.

The location is amazing, very close to the MRT station. It's easy to get around. The apartment is very spacious. We got a nice view of the city.

Stayed in May 2024

The room smelled of smoke. They should have separate non-smoking rooms, if they don’t already

Stayed in March 2024

Room was fine but "city side" rooms could be very noisy at night from the motorcycle traffic on the street, especially 11-2 am. Some nights are worse than others. Needed my noise cancelling earbuds one night.

The location is excellent, with a subway station right in front. The breakfast buffet and dinner menus were not extensive but had something for everyone and we ate several meals in the restaurant. The pool was great - a requirement as that is my main exercise when on work trips. Staff were extremely friendly and helpful.

Stayed in April 2024

The location was convenient. Close to malls. Good security

Stayed in March 2024

The breakfast was limited and average food

The staff were very friendly and overall great experience

Stayed in January 2024

Poor choice of menu in Cafe and expensive. No airport shuttle bus

Friendly staff, very helpful and considerate

Stayed in January 2024

The place needs a but of refurbishment

Location well connected to airport

Stayed in January 2024