Reviews of MATHIS Retreat Ubud 4 stars
Jalan Lungsiakan, 80571 Ubud, Indonesia
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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe staff at the property was very responsive and very helpful. The property is well maintained and very charming with lovely view over the rice fields. It is located a bit outside the center which is perfect if you are looking to stay in a more quieter environments and there are still plenty of restaurants and cafe near by.
Na
Dear Jennifer, Thank you for your kind review. We are delighted to hear that you enjoyed the charm of our property, the rice field views, and the peaceful location away from the bustle of the center. It’s wonderful to know our team’s responsiveness and helpfulness added to your stay, and that you found nearby cafés and restaurants convenient. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay in Ubud Best regards Ningsih
Dear Jennifer, Thank you for your kind review. We are delighted to hear that you enjoyed the charm of our property, the rice field views, and the peaceful location away from the bustle of the center. It’s wonderful to know our team’s respon… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewMy husband and I had 3 fabulous nights in this lovely retreat overlooking the rice fields. we thought it was paradise. The staff were so friendly and warm. Service was excellent and the location so peaceful and serene. The breakfasts were excellent and so was dinner. We ate there for 2 nights, and we also appreciated the afternoon tea provided every day. We would highly recommend this accommodation and will definitely book another stay the next time we travel to Bali. We liked how it was out of the busy part of central Ubud but a taxi or shuttle bus took us in there when we needed to visit.
Dear Jane, Thank you so much for your beautiful review. We’re truly delighted to hear that your stay with us felt like paradise and that you and your husband enjoyed three fabulous nights surrounded by the peaceful beauty of the rice fields. It means so much to know that our team’s warmth and attentive service made your experience even more special. We’re also glad you enjoyed our breakfast, dinner, and the daily afternoon tea — it’s wonderful to hear you took full advantage of the tranquil setting and thoughtful touches. Thank you for your kind recommendation. We’ll be here to warmly welcome you back on your next trip to Bali — it would be our pleasure to host you again. Best regards Ningsih - Resort Manager
Dear Jane, Thank you so much for your beautiful review. We’re truly delighted to hear that your stay with us felt like paradise and that you and your husband enjoyed three fabulous nights surrounded by the peaceful beauty of the rice fields… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewI had a truly wonderful stay at this beautiful hotel. Everything was perfect – the surroundings were peaceful and absolutely stunning. The staff were incredibly kind and helpful, and everything went smoothly from check-in to check-out. Breakfast was delicious and freshly prepared each morning. My room was modern, spotless, and very comfortable. As a solo traveler, I felt completely relaxed, safe, and well taken care of. Highly recommended!
Nothing!
Dear Orsolya, Thank you so much for your wonderful review! We’re truly delighted to hear that your stay with us was perfect from start to finish. It’s heartwarming to know that you found the surroundings peaceful, the room comfortable, and our team kind and helpful throughout your visit. Your kind words about the breakfast and overall service mean a lot to us. It’s especially rewarding to hear that, as a solo traveler, you felt relaxed, safe, and well taken care of—that is exactly the experience we aim to provide for every guest. We deeply appreciate your recommendation and hope to welcome you back for another peaceful retreat in the near future Best regards Ningsih - Resort manager
Dear Orsolya, Thank you so much for your wonderful review! We’re truly delighted to hear that your stay with us was perfect from start to finish. It’s heartwarming to know that you found the surroundings peaceful, the room comfortable, and… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewRoom was big. Staff friendly. Location good
Food was very bad. Breakfast not good. We try dinner one time also was bad. And prices are high for food. We went to restaurant Nusa by suka. Food was amazing! And cheaper!!
Dear Fidan, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the spacious room, our friendly staff, and the convenient location — your kind words mean a lot to our team. We’re truly sorry to learn that the dining experience did not meet your expectations. Your comments regarding the quality and pricing of our food have been noted and will be discussed with our culinary team for improvement. Guest feedback like yours is incredibly valuable as it helps us refine our offerings and ensure a better experience for future guests. We do hope to have the opportunity to welcome you back and provide you with a more satisfying culinary experience. Best regards Ningsih - Resort Manager
Dear Fidan, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed the spacious room, our friendly staff, and the convenient location — your kind words mean a lot to our team. We’re truly sorry t… Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewIt was absolutely wonderful. The staff is very attentive and polite. The buglaw was very nice, the bed and pillows were comfortable. The cheff is very skilled and every meal was delicious. Additionally, the breakfast is not the usual buffet but a la carte (included). The pool with the view on the rice fields was magnificent . We did not try any of the packages (tours, spas, ...) but the price was very fair. Additionally they have a shuttle (they call a driver) 3 times a day to go to Ubud and to get picked up from there which was very convenient. The location of the hotel is perfect, it's very close to the city center for activities but away from the noise. It is a hidden gem that I did not expect to find there. We left recharged. thank you to the staff for making our stay so lovely.
The only negative part is that it''s a bit humid in the room and the air conditioner is noisy.
Dear Nadya, Thank you very much for your kind and detailed review. We're truly happy to hear that you had such a wonderful stay with us and that you enjoyed the comfort of the bungalow, the attentiveness of our team, and the delicious meals prepared by our chef. It’s also lovely to know you appreciated the à la carte breakfast, the peaceful setting, and our shuttle service to Ubud. Your description of the pool overlooking the rice fields perfectly captures the serene atmosphere we hope all our guests can enjoy. We also appreciate your honest feedback about the room’s humidity and the air conditioner. Please rest assured we’re looking into both matters to ensure a more comfortable experience for future guests. Thank you again for staying with us—it was our pleasure to host you. We hope to welcome you back again soon for another relaxing getaway. Best regards Ningsih - Resort Manager
Dear Nadya, Thank you very much for your kind and detailed review. We're truly happy to hear that you had such a wonderful stay with us and that you enjoyed the comfort of the bungalow, the attentiveness of our team, and the delicious m… Show more
Reviewed: 22 May 2025 · Stayed in April 2025
Verified reviewGorgeous hotel surrounded by beautiful rice paddies. Lovely pool area and delicious food. We were upgraded our first night and it was a beautiful suite. Even the standard rooms were really nice and spacious with outdoor patios to sit, sip a drink and watch the sun go down. Very friendly and attentive staff.
Dear Amy, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay surrounded by the peaceful beauty of the rice paddies. It’s wonderful to know you loved the pool area, our food, and the comfort of both the suite and standard rooms — especially the sunset moments from the patio. We’re also glad our team made you feel welcome and well looked after. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back again soon! Best regards Ningsih - MATHIS Team
Dear Amy, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay surrounded by the peaceful beauty of the rice paddies. It’s wonderful to know you loved the pool area, our food, and the comfort of both … Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewRustic Well catered
No iron in the room
Dear Ms. Shirley Moras, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the rustic charm and felt well taken care of during your stay. We also appreciate your note regarding the iron—while we don’t provide irons in the room for safety reasons, we do offer ironing services upon request, and our team is always happy to assist. Your input helps us improve, and we hope to welcome you back again soon. Best regards Ningsih - Resort Manager
Dear Ms. Shirley Moras, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the rustic charm and felt well taken care of during your stay. We also appreciate your note regarding the iron—while we do… Show more
Reviewed: 17 May 2025 · Stayed in April 2025
Verified reviewThe bathroom layout was all wrong. A bath tub with shower attachment in the middle with no curtain !!🤦🏼
Dear Hasmukh, Thank you for sharing your feedback with us. We're sorry to hear that the bathroom layout did not meet your expectations. Your comments are truly valuable, and we understand how important comfort and practicality are during your stay. We’re currently reviewing this aspect with our team and will consider your input carefully as we work on future improvements. We appreciate your honesty and hope to have the chance to welcome you back for a more comfortable experience. Best regards Ningsih
Dear Hasmukh, Thank you for sharing your feedback with us. We're sorry to hear that the bathroom layout did not meet your expectations. Your comments are truly valuable, and we understand how important comfort and practicality are durin… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewA very relaxing resort with great facilities and superb service! The rooms were very clean and serviced daily to a high standard.
Dear Taine, Thank you for your lovely review! We're so pleased to hear that you had a relaxing stay and enjoyed our facilities and service. It's great to know that the cleanliness and care of our rooms met your expectations. We truly appreciate your kind words and hope to welcome you back again soon Best regards Ningsih Resort Manager MATHIS Retreat Ubud
Dear Taine, Thank you for your lovely review! We're so pleased to hear that you had a relaxing stay and enjoyed our facilities and service. It's great to know that the cleanliness and care of our rooms met your expectations. We trul… Show more
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewStunning location, beautiful staff.
Dear Stephanie, Thank you so much for your kind words! We're thrilled to hear you enjoyed the stunning location and found our team to be beautiful inside and out. Your appreciation means a lot to us, and we hope to welcome you back again soon for another wonderful stay. Best regards Ningsih - Resort Manager MATHIS Retreat Ubud
Dear Stephanie, Thank you so much for your kind words! We're thrilled to hear you enjoyed the stunning location and found our team to be beautiful inside and out. Your appreciation means a lot to us, and we hope to welcome you back agai… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewStaff very attentive and helpful. Great place, excellent breakfast
Dear Andrejs, Thank you for your kind words! We're delighted to hear that you enjoyed your stay, especially our attentive team and the excellent breakfast. It was a pleasure having you with us, and we hope to welcome you back to Mathis Retreat again soon. Best regards Ningsih and MATHIS retreat team
Dear Andrejs, Thank you for your kind words! We're delighted to hear that you enjoyed your stay, especially our attentive team and the excellent breakfast. It was a pleasure having you with us, and we hope to welcome you back to Mathis … Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe view from the pool, very quiet area and the friendly staff.
The building is old and the rooms need updating. It would be nice to have an ironing board in the room or a clothes dryer to hang our wet swimsuits out. The restaurant is nice, but very overpriced.
Dear SoyDora, Thank you for sharing your experience with us. We’re so glad you enjoyed the peaceful atmosphere, the beautiful view from the pool, and the warm service from our team—it’s always a pleasure to hear such kind words. We also appreciate your honest feedback regarding the room condition, amenities, and restaurant pricing. Your suggestions about having an ironing board or a place to dry swimsuits are very helpful, and we’ll certainly take them into consideration as we look for ways to improve guest comfort. Your comments on the restaurant have also been shared with our team for review. Thank you once again for staying with us. We hope to have the chance to welcome you back and provide an even more enjoyable stay. Best regards Ningsih - Resort Manager
Dear SoyDora, Thank you for sharing your experience with us. We’re so glad you enjoyed the peaceful atmosphere, the beautiful view from the pool, and the warm service from our team—it’s always a pleasure to hear such kind words. We also ap… Show more
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewThe rice fields and the restaurant facing them are exceptional. We enjoyed the a la cart breakfast. The staff was kind, welcoming and receptive to our requests.
The pool could do with a bit more cleaning: the water had a white/grey hue (I'm not sure if it was from the chlorine) and there were organic remains in the water. The villas share a wall that offers no noise insulation: we could hear the next door guests plug stuff into their socket, conversation, TV, etc. The bathroom is separated from the bedroom by a courtain which doesn't cover the whole entryway: little to no privacy when taking a shower. No hand shower head which is a big negative for families with kids.
Dear Alin, Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the rice field views, our à la carte breakfast, and the warm hospitality of our team—it truly means a lot to us. We also sincerely appreciate your constructive comments. Your observations about the pool condition, sound insulation, and bathroom layout have been noted and shared with our team. We're committed to continuously improving our guest experience, and feedback like yours plays a vital role in helping us do so. We're especially grateful for your note about the hand shower head—this is valuable insight for families, and we'll carefully review this with our team. We hope to have the opportunity to welcome you back in the future and provide an even better stay Best regards Ningsih - Resort Manager
Dear Alin, Thank you for taking the time to share your detailed feedback. We're delighted to hear that you enjoyed the rice field views, our à la carte breakfast, and the warm hospitality of our team—it truly means a lot to us. We als… Show more
Reviewed: 19 April 2025 · Stayed in March 2025
Verified reviewThis place is absolutely beautiful. The yoga classes were excellent, and the photoshoot was such a lovely experience. There’s a deep sense of peace here—I spent Nyepi at the property and it was the perfect setting for it. The staff is incredibly kind and welcoming. My room was stunning, with a beautiful bathtub. The restaurant offers a wide variety of options, and everything I tried was delicious. I truly recommend this place!
Dear Jacqueline, Thank you so much for your glowing review! We’re absolutely delighted to hear that your experience with us was so peaceful and memorable. Spending Nyepi at Mathis Retreat must have been truly special, and we’re so glad our serene atmosphere helped make it even more meaningful. We’re thrilled you enjoyed the yoga classes, the photoshoot, and the variety of delicious dishes at our restaurant. It’s wonderful to know that you found your room stunning and appreciated the little touches like the beautiful bathtub. Your kind words about our team mean so much, and we’re grateful to have had the opportunity to host you. We truly appreciate your recommendation and look forward to welcoming you back to Mathis Retreat in the future! Best regards
Dear Jacqueline, Thank you so much for your glowing review! We’re absolutely delighted to hear that your experience with us was so peaceful and memorable. Spending Nyepi at Mathis Retreat must have been truly special, and we’re so glad our … Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewAmazing facilities, super friendly and nice staff. Food at hotel was really good. Further away from Ubud central but thats what we wanted.
Dear Mariam, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our facilities, the food, and especially the hospitality from our team. It’s great to know that our peaceful location away from the busy center of Ubud was exactly what you were looking for. We truly appreciate your kind words and hope to welcome you back for another relaxing stay soon Best regards Ningsih - Resort manager
Dear Mariam, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our facilities, the food, and especially the hospitality from our team. It’s great to know that our peaceful location away from the busy c… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewA great hotel with exceptional service and restaurant. We really enjoyed staying here
Everything’s was great
Dear Ouwehand, Thank you for your kind words! We’re thrilled to hear that you had a wonderful stay and enjoyed our exceptional service and restaurant. Your appreciation means a lot to our team. We hope to welcome you back for another memorable experience soon! Best regards Ningsih and team
Dear Ouwehand, Thank you for your kind words! We’re thrilled to hear that you had a wonderful stay and enjoyed our exceptional service and restaurant. Your appreciation means a lot to our team. We hope to welcome you back for another memor… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewGot Here food poisening! Staff denied this :( we booked this hotel due to positive reviews about the hotel and food. Cant agree! Outdated hotel and staff not well trained. Was sick for a week after eating in the restaurant, terrible!!!!!
Dear Simone, We are truly sorry to hear about your experience and that you felt unwell during your trip. However, we would like to clarify that there is no evidence linking your condition to our restaurant. We take food safety and hygiene very seriously, and no other guests have reported similar issues after dining with us. Our team follows strict food preparation standards, and we consistently receive positive feedback regarding our cuisine. While we understand how distressing it can be to fall ill while traveling, there could be multiple factors involved. We appreciate all feedback, but we kindly ask that accusations be made responsibly and fairly. If you would like to discuss your concerns further, please feel free to reach out to us directly. Wishing you good health and safe travels. Best regards Ningsih - Resort Manager
Dear Simone, We are truly sorry to hear about your experience and that you felt unwell during your trip. However, we would like to clarify that there is no evidence linking your condition to our restaurant. We take food safety and hygiene v… Show more