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Reviews of Ascent Hotel & Cafe Malang 3 stars

Jl. Jaksa Agung Suprapto No. 75A, 65111 Malang, Indonesia

#33 of 99 hotels in Malang

Guests' Choice

Review score

Based on 131 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior 18
    • Stayed 1 night
    • Submitted via mobile

    We had a room with a terrible smell. After we said it, we did get another room, they were helpful. We asked help to get a contact for a driver, but the staff at the reception didn’t understand us very well and gave a number for a tour. Thanks to chatgpt we found a driver for the next days.

    Good pool, good service after our stay. We forgot something, they sent it to our hotel in Bali!

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Great great hotel
    • Leisure trip
    • Family with young children
    • Superior 16 Breakfast
    • Stayed 1 night
    • Submitted via mobile

    We wish we could have stayed longer :-)

    The rooms were clean, tidy and a comfortable size. The pool and roof view are exceptional.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior 16 Room Only
    • Stayed 2 nights
    • Submitted via mobile

    Spacious clean room, lovely rooftop pool. Friendly staff too.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Overall Comfortable.
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 2 nights

    Better breakfast and pastry products. 2 restaurants and neither of them carried any diet drinks or Coke Zero! Towel quality needs to be better.

    Location. Value for money. Friendly staff. 2 restaurants.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior 16 Room Only
    • Stayed 3 nights
    • Submitted via mobile

    The room (especially the bathroom) could use an update in terms of maintenance. Therefore the room is not spotless in case of hygiëne.

    Ideal location, centrally located in Malang. The beds are comfortable, and there is breakfast available( as a buffet) from 6 till 10 in the morning.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • MV Superior 18
    • Stayed 2 nights
    • Submitted via mobile

    Area is close to the center. But on a busy street, with a lot of traffic (like most on Java). So not very enjoyable to walk around. You need bike or car to do anything. Not the hostel's fault, but annoying for pedestrians like me...

    Modern and comfortable hotel. Lots of middle-class Indonesian guests, which was great for meeting people. Generous and good breakfast buffet. Terrace pool is cherry on the cake. Nice views on the city.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior 18
    • Stayed 3 nights
    • Submitted via mobile

    The sound insulation is not very good, you can hear other people in the hall really well. There was some mold in the shower.

    The staff was nice, we really liked the pool and seating area on the rooftop, decent breakfast. There is a small store/kiosk in the building which was convenient.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    8.0
    Nice hotel
    • Leisure trip
    • Couple
    • Superior 16 Room Only
    • Stayed 3 nights
    • Submitted via mobile

    Nice hotel! Swimming pool was a nice addition. Fine place to start your Bromo tour

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Pleasant stay for a few days in Malang
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom is a bit outdated, especially the shower.

    Very nice pool with a great view over Malang

    Stayed in June 2025

  • Reviewed: 7 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior 18
    • Stayed 3 nights
    • Submitted via mobile

    Personnel absolument charmant , comprehensif. Pour une excursion matinale demander la breakfast box..indo ou americano...

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior 16 Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Great welcome, friendly staff, good breakfast buffet, modern clean comfortable room. The view from the rooftop pool on a clear day when you can see volcanoes in 3 directions is absolutely stunning

    Stayed in March 2025

  • Reviewed: 11 March 2025

    7.0
    Overall, we left happy
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was pretty dirty and the breakfast wasn’t great.

    The staff were lovely and helped up organise a breakfast box for the morning when we wouldn’t be there.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Great value!
    • Leisure trip
    • Couple
    • MV Superior 18
    • Stayed 1 night

    Very small room.

    We arrived late and left early the next morning so didn't really have a chance to use many of the facilities. We went to the rooftop pool and it was lovely but a little chilly that evening so we didn't go in. We had dinner at Gin Gin and it was nice. Plus the sell beer! We also sat on the rooftop and enjoyed the sunset. Breakfast buffet had limited options but we weren't looking for anything big. Staff was very friendly. We never left the hotel so can't say anything about "location".

    Stayed in March 2025

  • Reviewed: 26 February 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior 18
    • Stayed 2 nights
    • Submitted via mobile

    Not very clean.

    Nice swimming pool, good breakfast, nice roof terrace.

    Stayed in February 2025

  • Reviewed: 7 November 2024

    8.0
    World class scenery from the roof top swimming pool is hard to beat
    • Leisure trip
    • Couple
    • Superior 18
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are ordinary and with no fridge

    This hotel is a pleasant modern business hotel type but the restaurant and rooftop pool are amazing, with 360 deg views of the volcanic scenery around Malang. Swimming and dining are highlights of this hotel in a city surrounded by magnificent mountain landscapes. Breakfast is excellent

    Stayed in November 2024

  • Reviewed: 31 October 2024

    8.0
    Ok hotel with amazing rooftop restaurant and pool
    • Leisure trip
    • Family with young children
    • Superior 16 Breakfast
    • Stayed 2 nights
    • Submitted via mobile

    The room is not in good condition as it looks in the pictures. All the "less visible" parts of the room not so clean. No wardrobe, just a few hooks.

    The rooftop pool is beautiful and very clean. The restaurant has very good food (not only indonesian). The staff extremely friendly.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior 18
    • Stayed 2 nights
    • Submitted via mobile

    A bit far away from the action and on busy road

    The rooftop is very nice, room clean and comfortable

    Stayed in October 2024

  • Reviewed: 17 October 2024

    7.0
    Great hotel - poor experience with logistics
    • Leisure trip
    • Group
    • Superior 16 Room Only
    • Stayed 2 nights

    They had fully booked the hotel, which shouldn't be a problem, only that they could only provide one key card per room. But we had multiple guests in each room with different schedules so it was very inconvenient. My friend had to get ready for a wedding in the room without a keycard - so he had no A/C and they couldn't offer any solutions.

    The location is great and we really liked the rooftop. It has a great view of the area and is a nice spot for coffee in the morning.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio 22
    • Stayed 2 nights
    • Submitted via mobile

    Good

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    Comfortable, ok value for money.
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom needs renovation. Close to mosques so very loud throughout the night - bring ear plugs if you’re a light sleeper.

    Friendly staff, decent breakfast, nice pool.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    7.0
    The stay was ok
    • Leisure trip
    • Couple
    • Superior 16 Room Only
    • Stayed 1 night
    • Submitted via mobile

    The room and the bathroom could use some renovation. The bathroom was very moldy, the room itself was old, there were stains in the sheets. Even though this is not the property’s fault, there is a mosque that starts singing at about 3:30AM and goes on for more than 20mins.

    near to the station, it’s ok for one night. Staff was very kind

    Stayed in October 2024

  • Reviewed: 9 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior 16 Breakfast
    • Stayed 1 night
    • Submitted via mobile

    The Restaurant GinGin on the 8th floor was very delicious. We went there initial because we were tired and it was the closest. Then we came back three times! Especially our server Rani was perfect and made us feel very welcomed.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    8.0
    Good value for money, great facilities, perfect location. Rooms need updating
    • Leisure trip
    • Couple
    • Superior 16 Room Only
    • Stayed 3 nights
    • Submitted via mobile

    The room had a foul smell and didn’t feel very clean Furniture and decor was dated We were on a non-smoking floor yet there was a strong smell of cigarettes in the corridors

    Great location Communal areas modern and well maintained Nice pool area and bar on the rooftop Great value for money

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Superb
    • Couple
    • Superior 18
    • Stayed 1 night
    • Submitted via mobile

    really comfortable room, spacious and nice facilities. the rooftop was lovely and great breakfast buffet as well

    Stayed in September 2024

Showing 1 – 25

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