Jl. Jaksa Agung Suprapto No. 75A, 65111 Malang, Indonesia
#33 of 99 hotels in Malang
Guests' ChoiceBased on 131 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
8.3
Facilities
8.3
Staff
9.1
Value for money
8.3
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 August 2025
Liesbeth
BelgiumWe had a room with a terrible smell. After we said it, we did get another room, they were helpful. We asked help to get a contact for a driver, but the staff at the reception didn’t understand us very well and gave a number for a tour. Thanks to chatgpt we found a driver for the next days.
Good pool, good service after our stay. We forgot something, they sent it to our hotel in Bali!
Stayed in August 2025
Reviewed: 15 August 2025
Cathryn
United KingdomWe wish we could have stayed longer :-)
The rooms were clean, tidy and a comfortable size. The pool and roof view are exceptional.
Stayed in August 2025
Reviewed: 8 August 2025
Lauren
United KingdomSpacious clean room, lovely rooftop pool. Friendly staff too.
Stayed in August 2025
Reviewed: 6 August 2025
Taher
United StatesBetter breakfast and pastry products. 2 restaurants and neither of them carried any diet drinks or Coke Zero! Towel quality needs to be better.
Location. Value for money. Friendly staff. 2 restaurants.
Stayed in August 2025
Reviewed: 2 August 2025
Ilvy
NetherlandsThe room (especially the bathroom) could use an update in terms of maintenance. Therefore the room is not spotless in case of hygiëne.
Ideal location, centrally located in Malang. The beds are comfortable, and there is breakfast available( as a buffet) from 6 till 10 in the morning.
Stayed in July 2025
Reviewed: 21 July 2025
Yann
SwitzerlandArea is close to the center. But on a busy street, with a lot of traffic (like most on Java). So not very enjoyable to walk around. You need bike or car to do anything. Not the hostel's fault, but annoying for pedestrians like me...
Modern and comfortable hotel. Lots of middle-class Indonesian guests, which was great for meeting people. Generous and good breakfast buffet. Terrace pool is cherry on the cake. Nice views on the city.
Stayed in July 2025
Reviewed: 3 July 2025
Miranda
NorwayThe sound insulation is not very good, you can hear other people in the hall really well. There was some mold in the shower.
The staff was nice, we really liked the pool and seating area on the rooftop, decent breakfast. There is a small store/kiosk in the building which was convenient.
Stayed in July 2025
Reviewed: 28 June 2025
Olivia
NetherlandsNice hotel! Swimming pool was a nice addition. Fine place to start your Bromo tour
Stayed in June 2025
Reviewed: 14 June 2025
Hekerman
NetherlandsThe bathroom is a bit outdated, especially the shower.
Very nice pool with a great view over Malang
Stayed in June 2025
Reviewed: 7 April 2025
Jean
FrancePersonnel absolument charmant , comprehensif. Pour une excursion matinale demander la breakfast box..indo ou americano...
Stayed in April 2025
Reviewed: 4 April 2025
Stephen
United KingdomGreat welcome, friendly staff, good breakfast buffet, modern clean comfortable room. The view from the rooftop pool on a clear day when you can see volcanoes in 3 directions is absolutely stunning
Stayed in March 2025
Reviewed: 11 March 2025
Mia
United KingdomThe bathroom was pretty dirty and the breakfast wasn’t great.
The staff were lovely and helped up organise a breakfast box for the morning when we wouldn’t be there.
Stayed in March 2025
Reviewed: 8 March 2025
Enlow
United StatesVery small room.
We arrived late and left early the next morning so didn't really have a chance to use many of the facilities. We went to the rooftop pool and it was lovely but a little chilly that evening so we didn't go in. We had dinner at Gin Gin and it was nice. Plus the sell beer! We also sat on the rooftop and enjoyed the sunset. Breakfast buffet had limited options but we weren't looking for anything big. Staff was very friendly. We never left the hotel so can't say anything about "location".
Stayed in March 2025
Reviewed: 26 February 2025
Laura
LatviaNot very clean.
Nice swimming pool, good breakfast, nice roof terrace.
Stayed in February 2025
Reviewed: 7 November 2024
Margaret
AustraliaRooms are ordinary and with no fridge
This hotel is a pleasant modern business hotel type but the restaurant and rooftop pool are amazing, with 360 deg views of the volcanic scenery around Malang. Swimming and dining are highlights of this hotel in a city surrounded by magnificent mountain landscapes. Breakfast is excellent
Stayed in November 2024
Reviewed: 31 October 2024
Matteo
CroatiaThe room is not in good condition as it looks in the pictures. All the "less visible" parts of the room not so clean. No wardrobe, just a few hooks.
The rooftop pool is beautiful and very clean. The restaurant has very good food (not only indonesian). The staff extremely friendly.
Stayed in October 2024
Reviewed: 18 October 2024
Sparks
AustraliaA bit far away from the action and on busy road
The rooftop is very nice, room clean and comfortable
Stayed in October 2024
Reviewed: 17 October 2024
Taryn
United StatesThey had fully booked the hotel, which shouldn't be a problem, only that they could only provide one key card per room. But we had multiple guests in each room with different schedules so it was very inconvenient. My friend had to get ready for a wedding in the room without a keycard - so he had no A/C and they couldn't offer any solutions.
The location is great and we really liked the rooftop. It has a great view of the area and is a nice spot for coffee in the morning.
Stayed in October 2024
Reviewed: 13 October 2024
Jianjun
SingaporeGood
Stayed in October 2024
Reviewed: 13 October 2024
Julia
United KingdomBathroom needs renovation. Close to mosques so very loud throughout the night - bring ear plugs if you’re a light sleeper.
Friendly staff, decent breakfast, nice pool.
Stayed in October 2024
Reviewed: 10 October 2024
Eleonora
ItalyThe room and the bathroom could use some renovation. The bathroom was very moldy, the room itself was old, there were stains in the sheets. Even though this is not the property’s fault, there is a mosque that starts singing at about 3:30AM and goes on for more than 20mins.
near to the station, it’s ok for one night. Staff was very kind
Stayed in October 2024
Reviewed: 9 October 2024
Alexander
GermanyThe Restaurant GinGin on the 8th floor was very delicious. We went there initial because we were tired and it was the closest. Then we came back three times! Especially our server Rani was perfect and made us feel very welcomed.
Stayed in October 2024
Reviewed: 25 September 2024
Erin
United KingdomThe room had a foul smell and didn’t feel very clean Furniture and decor was dated We were on a non-smoking floor yet there was a strong smell of cigarettes in the corridors
Great location Communal areas modern and well maintained Nice pool area and bar on the rooftop Great value for money
Stayed in September 2024
Reviewed: 24 September 2024
Christie
Australiareally comfortable room, spacious and nice facilities. the rooftop was lovely and great breakfast buffet as well
Stayed in September 2024
Tangalooma, Australia
Parga, Greece
Barisciano, Italy
Prague, Czech Republic
Srikalahasti, India
Kuala Lumpur, Malaysia
Grömitz, Germany
Chapala, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content