Reviews of Menzel Ubud 4 stars
Jalan Yudistira Banjar Kalah ubud, 80571 Ubud, Indonesia
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewFriendly staff. Serene and peaceful. Pleasant cultural experience. Comfortable beds. Delicious food.
Rice fields were not as advertised.
Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewWe had the 3 bedroom ethnic villa. The villa was spacious with access to the pool. The pool was quite small but nice. Place was clean and smelled very nice. Nice food and staff. It looked quite populated and it had lots of activities.
It was a little too pricey for what it was. We did stay in 5 star places at better prices. They asked for a deposit on arrival in cash which we didnt have. That was not an issue, however we only stayed for one night.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe view from the dining room and the villa was unbelievable! The location is a little tricky to get to but it is well worth it! The restaurant was also fantastic
The only negative thing I may have is that the room had 2 king single beds pushed together to make a king size bed which is fine, however it was still made with king single sheets overlapping each other so if you are a couple that tends to sleep close to each other the sheets tend to split and then have no sheets left on in the night.
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : amazing place and unbelievable view of villa and fantastic restaurant and do apologize for overlapping of king single sheets. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : amazing place and unbelievable view of villa and fantastic restaurant and do apologize for overl… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room smelled a bit mouldy, but maybe that’s because of the muggy weather??
Beds a little hard and musty smelling rooms, staff were amazing, locations great, great pools, great menu, close enough to Ubud centre without the noise and hustle !
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : amazing staff, great locations without the noise and hustle, great pools, great menu and closed to Ubud center and do apologize for smelled and a bit mouldy of the room and already ask department concern to pay more attention and not happen again in the future. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : amazing staff, great locations without the noise and hustle, great pools, great menu and closed … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewPool with the room. Staff was polite.
Damp and smelly bathrooms. Very old and neglected property. No proper lighting in the rooms when there is no sunlight. Disappointing breakfast. Very limited menu for dinner.
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of nice room with plunge pool and polite staff and ask for an apology for the inconveniences experienced happened to you while you were staying with us re ; damp and smelly bathrooms, no proper lighting in the rooms, disappointing breakfast and limited menu for dinner. Your suggestion has been wellnoted and already ask department concern to following up and not happen again in the future. All over again thank you very much for your kind attention and understanding. Your sincerely, ING Ardhana Corp. General Manager
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of nice room with plunge pool and polite staff and ask for an apolog… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe food was excellent and staff were nice
Their pillows are too big. Our necks were painful. They should have smaller pillows for choice
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : enjoyable stay, excellent food and nice staff and much appreciate for your suggestion of smaller pillows for choice. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : enjoyable stay, excellent food and nice staff and much appreciate for your suggestion of smaller… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewAmazing place with incredible staff! Highly recommend and would love to go back! Our villa was everything!
That we had to leave :)
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : amazing place with incredible staff and highly recommended to stay at Menzel villa. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : amazing place with incredible staff and highly recommended to stay at Menzel villa. Look forwar… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe view of the rice fields in the breakfast, restaurant and swimming pool area was beautiful. The food was amazing, everything was delicious. The size and the decoration of the bedroom and the bathroom. The private pool in our balcony. The staff was really friendly and helpfull. We loved this place so much and had such an amazing stay at this hotel! It became one of our favourite hotels in the world!
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : very nice rice fields view while having breakfast in the restaurant, beautiful swimming pool, amazing and delicious food, great rooms, really friendly and helpful staff. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : very nice rice fields view while having breakfast in the restaurant, beautiful swimming pool, am… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWe checked in and got shown a room which after getting settled in we looked up and saw mold on the ceiling and looking at the bed there was a whole in the wall with wires coming out which made me feel uncomfortable. My partner could not stay in a room with mold in due to health reasons. We made a complaint and they said they couldn’t do anything for that night it was only when we went from booking.com and got an upgrade. Our next room was very nice but I wouldn’t stay here again.
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of very nice plunge pool room and ask for an apology for the inconveniences experienced happened to you while you were staying with us re ; mold on the ceiling of basic room made uncomfortable. Your suggestion has been wellnoted and already ask department concern to following up and not happen again in the future. All over again thank you very much for your kind attention and understanding. Your sincerely, ING Ardhana Corp. General Manager
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of very nice plunge pool room and ask for an apology for the inconve… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewWe stayed on the old building. The room was spacious. The old building has its own pool, it's really cute, just need to be a bit maintained (they put more efforts on the pool over the rice field). Staff is friendly like in all Bali.
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : spacious room and friendly staff and much appreciate for your suggestion of the pool need to be a bit maintained. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : spacious room and friendly staff and much appreciate for your suggestion of the pool need to be … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBreakfast / lots of options and fresh organic food! The room has bathroom amenities.
The staff were not as friendly as we’d previously experienced, the property does not look like the pictures. It’s much more run down. I would not recommend the suites they’re dingy, damp and dark. This property is a 15 minute drive to Ubud Centre / Palace / Market
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : lots of options on breakfast and fresh organic food, good bathroom amenities in the room and do apologize for unpleasant of staff and services and dingy, damp and dark of the room but closed to Ubud centre. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : lots of options on breakfast and fresh organic food, good bathroom amenities in the room and do … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe pictures in booking.com are very old pictures. Please arrange to change that since this hotel is very old. Nature is beautiful.
Breakfast
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : beautiful view of nature and much appreciate for your suggestion of breakfast and old pictures in booking.com. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : beautiful view of nature and much appreciate for your suggestion of breakfast and old pictures i… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood value for money. Lovely staff!
Mosquitos get into the room and thin sheets, limited food/drink options, pool area quite small with no place to really lay in sun, tricky spot to get to and a little far from the main restaurant streets.
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of nice place to stay and lovely staff and ask for an apology for the inconveniences experienced happened to you while you were staying with us re ; mosquitos get into the room, thin sheets, limited options food/drink, small area pool and a bit far from main streets. Your suggestion has been wellnoted, already ask department concern to following up and not happen again in the future. All over again thank you very much for your kind attention and understanding. Your sincerely, ING Ardhana Corp. General Manager
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of nice place to stay and lovely staff and ask for an apology for th… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewGood location, beautiful surroundings, loved the yoga studio
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : good location, beautiful surroundings with rice fields view and lovely yoga shala. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : good location, beautiful surroundings with rice fields view and lovely yoga shala. Look forward… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBalinese culture, restaurant and welcome drink and food on arrival. Couldn't have asked for a better hotel. Location was perfect for Ubud, just get a Grab taxi. Excellent room with smart tv. The entertainment with food helped us feel we'd had a Bali experience. Excellent refreshing pool. Great stay.
Door lock was a padlock. Quirky but fine.
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : very nice welcome drink on arrival, perfect silent location closed to Ubud center, excellent room with smart tv and good food and drink while dinner with entertainment. Much appreciate for your suggestion of padlock. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : very nice welcome drink on arrival, perfect silent location closed to Ubud center, excellent roo… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location, near the centre of Ubud but no traffic noise at all and the staff were just wonderful, so warm and friendly.
Nothing, it was all great.
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : great silent place no traffic noise at all but closed to Ubud center and wonderful, warm and friendly staff. Look forward to the privilege of serving you in the near future. Your sincerely, ING Ardhana Corp. General Manager
Dear : Sir & Madam, Greetings from Menzel Ubud, Thank you very much for your recent stay at Menzel Ubud and indeed for your comment re : great silent place no traffic noise at all but closed to Ubud center and wonderful, warm and fri… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good, however, they don’t have enough space for all guests, so some people should wait while others finish.
There are two completely different parts to this place. One is the “nice” area with stand-alone villas for big groups or families. The other is an absolutely disgusting, run-down student (??) guesthouse for smaller families. I made the mistake of not paying close attention to the reviews — I was fooled by the pictures and the high price (100 EUR per night), so I booked without hesitation. When we arrived, I was shocked. The room stank, was filthy, and looked like a cheap hostel. The staff were utterly useless — repeating “we can’t help” like robots, without the slightest effort to actually help. To make matters worse, it was pouring rain outside, so we couldn’t drag our child through rice fields to find another place. Yet they still refused to offer any solution. I insisted on seeing another room or villa, and the only “option” they came up with was one for 318 EUR per night — the price of our entire booking — and even that one was damp, smelled of mold, there was no hot water in the bathroom, and only “redeemed” by a private pool. This place is a scam. The photos lie about rooms, the service is nonexistent, and the cheaper rooms are a disgrace. Avoid this dump at all costs.
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of good breakfast and ask for an apology for the inconveniences experienced happened to you while you were staying with us re ; hospitality of staff and damp, smelled of mold of the room. Your suggestion has been wellnoted, already ask department concern to following up and not happen again in the future. regarding the room we were provided Basic room base on your reservation but you would like to move room and we move you to private pool because only that room available. All over again thank you very much for your kind attention and understanding. Your sincerely, ING Ardhana Corp. General Manager
Dear ; Sir & Madam, Warmest Greetings from Menzel Ubud, On behalf of Management of Menzel Ubud, we would like to take this opportunity to thank you for your comment of good breakfast and ask for an apology for the inconveniences expe… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified review