No shower at swiming pool.

Perfect location, very clean and very kind to customer !! The breakfast is absolutely fantastic and the restaurant is very good 👍

Stayed in August 2025

hot room upon checkin, AC either off or too strong

Stayed in July 2025

Great food selection and friendly staff

Stayed in July 2025

Nothing

Very friendly staff, best location, and perfect breakfast. Hotel rooms were amazing.

Stayed in June 2025

Airconditioning was very loud, without it the room was a bit musty.

Great location, very friendly and helpful staff, good breakfast. Close to Gambir.

Stayed in June 2025

Very helpful staff

Stayed in June 2025

It took a while for the little fridge to start working - as the power was off for a while before I entered the room. Also would be good to have some info pamphlets for tourists in the lobby.

Location was good - you can walk to Monas.

Stayed in June 2025

Location, nearby train station Gambir and lots of shops in the area

Stayed in June 2025

Near to monas, grand indonesia

Stayed in June 2025

The staff were always on their phones in sight of the customers. It seemed like normal practice. I ordered a latte for breakfast and it never came so I made one myself.

Close to the US embassy which is why I was in Jakarta.

Stayed in May 2025

everything good

Stayed in May 2025

The toilet needed maintenance

Thank you for everything, but you have to pay attention to the water in the bathroom, it needs maintenance

Stayed in May 2025

Premier room should be allocated at one of the best view from the hotel building (higher floor). to consider to provide complimentary mini bar and any replenishment subject to additional charges

staff courtesy, cleanliness, location

Stayed in May 2025

Nothing

Very clean and great location

Stayed in April 2025

Nothing in particular. Breakfast rather confused (salt and sweet foods put all together

Position, comfort, room dimension, quite place.

Stayed in April 2025

Insufficient water supply and hot water to have a comfortable shower. No outside view from the room.

Great location. Warm and lovely hotel atmosphere and a nice breakfast with a swimming pool view.

Stayed in March 2025

The swimming pool was too public. The pool is overlooked by the restaurant and in full view of the whole of the lobby plus a corridor on the other side. How can anyone possibly bathe in such an exposed and public place. It is the only problem we encountered as the hotel and staff are excellent

Breakfast was good with a reasonable range of food types including Asian and Western dishes. Staff were very helpful

Stayed in March 2025

The breakfast. It can be improved.

Room and cleanliness of it

Stayed in February 2025

The room was okay—just enough space for two people, but it might feel cramped for travelers with large luggage or those who’ve done a lot of shopping in Jakarta. I was looking forward to using the pool, but it turned out to be more of a decorative feature near the main entrance rather than a functional amenity. Given its small size and central placement, it didn’t feel like a practical spot for swimming.

I absolutely loved the toilet! I didn’t expect it to be so clean and sleek. I’ve stayed in higher-star hotels that didn’t maintain this level of cleanliness. The housekeeping team did a great job keeping both the room and toilet spotless. Not only was it clean, but it was also dry when I first entered, which was a nice touch. The staff was also friendly and welcoming. Another big plus is the location—just a short walk to Sarinah and several other main attractions, making it very convenient for exploring the area.

Stayed in February 2025

Smoking area is by the pool which prevented us from going there.

Great location, good breakfast with friendly Ninja server. Clean rooms , good value

Stayed in February 2025

Water not hot enough. Pool area & ability to use comfortably left a bit to be desired

Location

Stayed in January 2025

The location and the staff professionalism

Stayed in January 2025

The swimming pool was small and in the middle of the hotel, there were tables and chairs from the coffeehouse near the pool so swimming is a bit uncomfortable for the ladies. The dispenser didn’t have hot water so you need to take water and boil in the kettle provided in the room

Clean and nicely decorated. They minimised the use of plastic so no bottled water, just a jug where you can fill in water from a dispenser outside of the room, in the corridor. Staffs were ever friendly and obliging. Location was within walking distance to eateries, coffee shops and Hero supermarket. Also walking distance to Sarinah and Jln Thamrin

Stayed in January 2025

We had some issue with AC at our room, but they accomodate us into another room and getting much better for us to stay.

Staff were so friendly and welcome Especially the girl who always working at the resto...always smile.

Stayed in January 2025