Rooftop area needs updating.

Fantastic apartment, great facilities. Very close to Poins Shopping Mall.

Stayed in August 2025

The AC is not cold enough even on lowest temps, WiFi is also slow

The room is comfy enough

Stayed in June 2025

Poor AC, Room service time taken

Location and staff

Stayed in April 2025

The hotel is poorly maintained; the air conditioning in my room is very hot; two lights in the bathroom are out; two lights in the bedroom are also out. The room is very dark.

The location is good for my trip.

Stayed in March 2025

I chose the room because of the coffee maker... but the coffee maker didn't work. At breakfast, they only provide black and espresso. No other.

location is in the center. easy to locate

Stayed in February 2025

Location is a little isolated. Breakfast room was understaffed which meant some empty spaces for food and drinks for those eating later. Swimming pool is postage stamp size. Fitness room with equipment badly maintained.

Modern, casual hotel.

Stayed in January 2025

Barthroom and plumbing needs upgrading.

Restaurant

Stayed in December 2024

The Restaurant doesn't have many choice of food but for the night rate is very good.

Good location close to Highway and Shopping mall. The Hotel is nice with art decoration

Stayed in December 2024

Poor maintenance. Drain in the shower didn’t work well and flooded the bathroom. Most of the food on the menu not available (even Pizza)

Stayed in November 2024

The rooms are extremely dirty, the restaurant is way too hot and It wasn't as good as expected.

Stayed in September 2024

Issue with the shower - no water pressure and the top head was not working well Hair dryer was missing

Stayed in August 2024

Needs better maintenance (e.g.: lift panel feels like falling a part)

Stayed in May 2024

Felt old but ok.

Close to the MRT. Convenient location near mall and public transport. Bfast was ok. Coffee was great!

Stayed in April 2024

Overall were nice but terrible things happened when I checked out. I had an early flight back to Japan at 7 am and called front desk at 3:30 am to ask help to carry my suitcases to the lobby. (1) Despite calling 5-6 times, no one answered. Luckily the taxi driver called and I asked him to ask the satpam to contact front desk but surprisingly, they don’t even know where the front desk were and how to contact them. I’m a hotelier and been to night shifts so I know well how it works. (2) Last but not least, the front desk finally answered the call and didn’t apologize at all not even when I checked out. So sad but the ending for my long stay (14 days) was bitter!

Arrived early at the hotel and received a compensation to get an early check in. Love so much : 1. the restaurant’s buffet menus! 2.my room because I extended 4 times (total 14 days) and got the same room so I didn’t have to move. 3. Location is strategic!

Stayed in March 2024

Gym and pool facilities were very limited and small

Staff were very obliging and helpful

Stayed in January 2024

We have to wait for more than 1 hour to get our room. The pillow was flat and uncomfortable.

Cleanliness, location.

Stayed in December 2023

We need morw pillow on the bed..mostly at the hotel they provide 4 pillow, but we only got 2

The respons all the employee very fast

Stayed in November 2023

Room service wasn’t on point, only made the bed but didn’t replace towels or give extra tissues. Also checked in later than normal timing cause room was not ready

Good location

Stayed in November 2023

The cleanliness in the room is not that great. Dusts are found over the hair dryer, iron, iron board. I guess these are the items that not every guests will use and hence it was not well taken care of. Facilities like the Gym or pool could be better.

The breakfast is nice and room is spacious. Staffs are really friendly.

Stayed in October 2023

Breakfast can be improved . Caters more for local population.

Clean & comfortable

Stayed in September 2023

The breakfast buffet was quite below the room standard.

The room was very very nice and comfortable. It was easy to reach my prefered water temperature for shower (in many other hotels its hard to make it not either too hot or too cold)

Stayed in July 2023

It seems Covid did not help to understand that clean is better. The air con in my room was probably cleaned in the last century and I had to ask them to clean the mesh because it was horribly dirty

Posizione

Stayed in July 2023

Breakfast needs to improve. There is not much choices. for the fees charged, it is expensive.

The hotel is near MRT station. It's very convenient to travel to city centre. There are quite a number of supermarket, convenient stores and eateries around the hotel. Very convenient.

Stayed in June 2023

Drawers for clothing, there seemed to be a cupboard missing. Having to stack everything on the wardrobe floor for 2 weeks was not good. The shower splashed all over the floor. The curtain that could be pulled down in the shower was covered with mound.

On the whole the breakfast was good. A variety of hot and cold items. The toaster took 2 or 3 goes to toast and the coffee machine hissed and spat at me. Staff noticed my problem and offered when they greeted me in the morning to make me coffee.

Stayed in April 2023