Food in the restaurant was only fair.

Nice modern hotel. Which was great value

Stayed in August 2025

Quite a distance from the major shopping mall

The staff are all wonderful people. They are polite, helpful and smiling all the time.

Stayed in July 2025

Staff quality varies a lot. Some dont speak proper English but some were very helpful. Music could be less loud around the restaurant and pool. Music could also be actual music. I also had a special request since we came on my husbands birthday, but it was ignored.

Room was big, new and nice! Breakfast was very good.

Stayed in June 2025

Cleanliness wasn't up to scratch (bed sheet had a stain on it) as well as soundproofing not really existent could hear the cleaners doing the room service next door as well as banging doors and knocking doors.

Nice rooms, AC good, breakfast very good. Bathroom facility was also good.

Stayed in May 2025

Enjoyed: Nice staff, good breakfast, spacious room. Good facilities in the room. Not so good: - Couldn't have a properly comfortable night because of the AC. Can't adjust fan, swing, or temperature, it just stays on blasting directly over the bed. - No rooftop vibe :( - Mall next door is dead, but fortunately there's a convenience store at least.

Stayed in April 2025

The shower head is not good and also the hairdryer doesn't run well (small, slow). Bathroom is also not that clean, there was a small cockroach.

Breakfast has a lot of variation and good taste.

Stayed in January 2025

Although the staff were very friendly and helpful, the hotel itself was not clean. The walls were dirty as if they haven't been painted since the opening of the hotel. The bed linens and the towels were very old, and the duvet cover was torn. The room had so.e mosquito-like insects that stung us during our sleep. The location was very far from everything, and the area around the hotel was very dirty and stinky. I definitely won't go back there and discourage anyone who may decide to stay there.

The staff

Stayed in January 2025

For a short stay

Stayed in November 2024

garbage bin. - no face towel - no laundry bag

room with good facilities , breakfast, clean towel

Stayed in November 2024

There is noise from the traffic and the early morning call to prayer, but this is Indonesia, we must have these things.

The staff are excellent. The standout staff members being Doni and Richard. Breakfast team, very good indeed.

Stayed in October 2024

Nothing to complain.

location, accomodating staff, excellent laundry service, tasty breakfast/dishes for dinner, good value for money

Stayed in September 2024

Nice view from the rooftop with the swimmingpool. Room was clean and bed really confortable.

Stayed in August 2024

I saw roaches in bathroom but the front desk was helpful and changed my room

Breakfast was great room was specious all staff were sooo polite and helpful

Stayed in August 2024

Kitchen must be little big and can provide more utensils

Compactness of the property and the staff

Stayed in June 2024

Room size, cleanliness

Stayed in December 2023

The food was average. The pool was average. And generally the hotel needed cleaning, especially the windows. The kids play room was poor, with hardly any toys (all broken), and a sad broken slide and the tv didn't work. Numerous other minor imperfections. We expected more for the price compared to other cheaper hotels. And be aware the Marvell City Mall it is a part of is almost empty of shops as of Dec 23.

Spacious and comfortable room with a great view. The staff we're good.

Stayed in December 2023

The room was a little loud from outside noise at 3:30 am, the swimming pool area could be made more comfortable and modern with additional shade added. It would also be good if the room T.V allowed for Netflix. It's a shame the mall downstairs is mostly shut down. There were however a good many things for children to do at the mall and plenty of coffee shops. I believe the mall did not recover after Covid-19.

The staff were friendly and helpful, and the breakfast was amazing. The restaurant food was also very good. Great having a nice gym and pool to use.

Stayed in October 2023

Nil

Room is clean, Good Breakfast and Friendly and Helpful Staff. Overall this Hotel customer Orientation is very good. Well stay. Come back again.

Stayed in August 2023

The windows get really hot on noon

Good access to the city

Stayed in June 2023

No hairdryer and iron. No spoons to stir coffee.

Spacious room with bedroom and kitchen. Long swimming pool. There's kiddie pool also. Next to gym. Large parking space. Good breakfast spread and value for money. There's hypermart at basement and carwash too. Friendly and helpful staff.

Stayed in July 2023

Their shopping center was closed

Friendly staff, Clean rooms and good breakfast.

Stayed in May 2023

access to parking lot

Feels like home…. with generous kichen tools, micro, fridge

Stayed in May 2023

not so clean no staff in swimming pool area parking lot in the basement is confusing shower is not toddler friendly

price is super affordable and spacious room

Stayed in April 2023

Room

Stayed in February 2023