Reviews of Monggo Mampir Tanjung Duren By Reccoma 2 stars
Jl. Manggis 4 No. 12, 11470 Jakarta, Indonesia
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Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThe room and bathroom verse extremely tiny. You literally had to stand on the toilet during taking shower. Bedclothes and towels were also dirty.
Thank you for taking the time to share your feedback! We're truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the inconvenience you faced regarding the room and bathroom size, as well as the cleanliness of the linens and towels. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. We value all guest feedback as it helps us improve, and we truly regret that we did not deliver the comfort and quality you deserve. Warm regards, Reccoma Management
Thank you for taking the time to share your feedback! We're truly sorry to hear that your experience did not meet your expectations. We sincerely apologize for the inconvenience you faced regarding the room and bathroom size, as well … Show more
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewSink drainage leaked when used. No soap. No cotton sheet, small wool cover instead - unpleasant to the touch and not big enough for two people, we asked for an alternative and they gave us an additional mattress cover. We used that to make due. Small shower towels, more like hand towels. Staff are not friendly - constantly stared at us with an uncomfortable look and wouldn't say hello, strangers on the street are friendlier. Same thing upon check-out, we say bye to them and they just look away in silence. Both nights people were loud in the nearby "meeting room" for hours on end, even past 2am, kept us up (weekday nights, btw). Very bad mattress quality and angled to the middle like you are sleeping on a hill. My back started hurting in the middle of the first night, constantly woke up to change position.
Thank you for your review! We are sorry to hear that you had a disappointing experience at our accommodation, we have noted your comments about our disappointing facilities and services, we apologize for the inconvenience caused. In the future, we will try to do better so that things like this don't happen again. We can't wait to welcome you back for an even more enjoyable stay! Warm regards, Irma RSV RECCOMA
Thank you for your review! We are sorry to hear that you had a disappointing experience at our accommodation, we have noted your comments about our disappointing facilities and services, we apologize for the inconvenience caused. In the fu… Show more