The room and hotel function rooms are super cold and despute turning off the air con, was freezing cold , worse at night.

The location, spavious and clean room is a plus.

Stayed in August 2025

Nothing much

Friendly staff

Stayed in August 2025

the only problem is that the room does not automatically provide mineral water. You have to call customer service to get it.

The staff is very friendly and the location is great. Very convenient. The breakfast is also delicious.

Stayed in July 2025

the only problem is that the room does not automatically provide mineral water. You have to call customer service to get it.

The staff is very friendly and the location is great. Very convenient. The breakfast is also delicious.

Stayed in July 2025

The hotel is a bit old, but nevertheless serves the purpose of my stay.

Staff are super attentive. However, the lounge feel a bit empty and not much food provided for options. However, staff is able to fulfil our requests by taking the food from the restaurant down stairs. In general, you can try to ask the staff to help you.

Stayed in July 2025

room, food

Stayed in June 2025

Everything about this hotel was exceptional. The breakfast was amazing, everything was clean, and the staff was so friendly. The best part were the beds, I've never slept in such comfortable beds in my whole life! I came for a concert at the Indonesia Arena, so the location was perfect, I was able to walk back after the performance which was so convenient. I would love to stay again.

Stayed in May 2025

They were a bit slow on housekeeping. We had to keep calling them to clean, and when they did, they didn’t refill the shower gel when it was obviously running low. Breakfast buffet wasn’t terrible but I didn’t enjoy it.

The pillows and the bed were HEAVENLY. Location was fantastic since we were there to watch j-hope’s concert, and we got to and from the stadium so quickly that even when the concert ended later than we expected we were still able to get to bed as planned!

Stayed in May 2025

The lifts are a bit slow. When the hotel was at full capacity, it took a long time to get anywhere.

Staff were friendly and helpful. There was a wide variety of restaurants and cafes in the hotel, and it is close by to a couple of local malls as well as concert venues. The staff informed me of how busy the hotel would be, and arrangements were made for breakfast timing, to allow for a seamless experience.

Stayed in May 2025

Would prefer not to have been allocated one hour for breakfast. There’s so many choices to try.

Lobby has a nice scent. We were able to check in as early as 10am! Front desk staffs were helpful, welcoming and always smiling. Room was amazing, 2 large single beds and fluffy pillows. We had a good night sleep after a long day. Breakfast spread was good. Check out was a breeze.

Stayed in May 2025

Waiting for elevator arround 15-30 mins each time 😭

The location to our concert venue was only across the road 🥰

Stayed in May 2025

nothing

very good

Stayed in May 2025

Lift needed to wait for a long time

Stayed in May 2025

Because of Ramadam ristorante il Mare closed

The room the view the pool .

Stayed in April 2025

Location is central and needs taxi to move around, even to nearest mall

Excellent Local brand Well trained and helpful staff offering excellent service

Stayed in March 2025

the wellness (sauna) was a bit minimalistic inside the gym…

Stayed in January 2025

Nil-

Everything

Stayed in February 2025

location was very strategic, was staying to attend a concert in Indonesia Arena and all i need to do was cross the street.

Stayed in February 2025

The single pair of slippers and only one dressing gown inna room with ouble bed booked for Valentine's night. The difficulty trying to control the AC: room was very cold, we tried everything (that did do not work; the display was partially blank - should be simple and not built into a bedside console that has seen better days). The elevators were incredibly slow with one of the eight out of action; we were oj 28th floor, it stopped at six or more floors going up or down. Breakfast selection was OK but fruit was in an adjacent room and - at no time - did the staff indicate it was there. I had to ask because I could not find it (I suggest signs!). All-in-all, not worth the price we paid.

Large room, comfy bed; easy checkout.

Stayed in February 2025

The cafe staff were brilliant and made a big effort to ensure every day I was looked after.

Stayed in January 2025

Very clean, beautiful, a lot of restaurants, the room is very big, the furniture is beautiful, the bed is perfect for the sleep

Stayed in January 2025

Was upgraded to a 2 bedroom unit though I only needed one. Unit is clean and beds are comfortable.

Stayed in November 2024

great service with warm welcome, very comfortable atmosphere The limo driver ,Adin , greeting polite welcome

Stayed in December 2024

Old decor

Location

Stayed in December 2024