Reviews of Hotel Mulia Senayan, Jakarta 5 stars

The location, spavious and clean room is a plus.

The room and hotel function rooms are super cold and despute turning off the air con, was freezing cold , worse at night.

Friendly staff

Nothing much

The staff is very friendly and the location is great. Very convenient. The breakfast is also delicious.

the only problem is that the room does not automatically provide mineral water. You have to call customer service to get it.

The staff is very friendly and the location is great. Very convenient. The breakfast is also delicious.

the only problem is that the room does not automatically provide mineral water. You have to call customer service to get it.

Staff are super attentive. However, the lounge feel a bit empty and not much food provided for options. However, staff is able to fulfil our requests by taking the food from the restaurant down stairs. In general, you can try to ask the staff to help you.

The hotel is a bit old, but nevertheless serves the purpose of my stay.

room, food

Everything about this hotel was exceptional. The breakfast was amazing, everything was clean, and the staff was so friendly. The best part were the beds, I've never slept in such comfortable beds in my whole life! I came for a concert at the Indonesia Arena, so the location was perfect, I was able to walk back after the performance which was so convenient. I would love to stay again.

Breakfast was good with a wide selection.

1. Very, very slow lifts. There are 6 lifts and you sometime had to wait 10mins for a lift. If hotel is full, lift is slow and full. Also hotel.service staff are also using the guest lifts, making it slow. If not for the closeness to Arena Indonesia, I would choose another hotel. 2. If hotel is full, room service takes one hour minimum. 3. They ask for 2mil rupiah as deposit, charged immediately to your card. But the refund will take 7 days. Other hotels do not take deposits. 4. This hotel rate, fees and F&B is expensive. There is nothing else nearby for food alternative.

The pillows and the bed were HEAVENLY. Location was fantastic since we were there to watch j-hope’s concert, and we got to and from the stadium so quickly that even when the concert ended later than we expected we were still able to get to bed as planned!

They were a bit slow on housekeeping. We had to keep calling them to clean, and when they did, they didn’t refill the shower gel when it was obviously running low. Breakfast buffet wasn’t terrible but I didn’t enjoy it.

Staff were friendly and helpful. There was a wide variety of restaurants and cafes in the hotel, and it is close by to a couple of local malls as well as concert venues. The staff informed me of how busy the hotel would be, and arrangements were made for breakfast timing, to allow for a seamless experience.

The lifts are a bit slow. When the hotel was at full capacity, it took a long time to get anywhere.

Lobby has a nice scent. We were able to check in as early as 10am! Front desk staffs were helpful, welcoming and always smiling. Room was amazing, 2 large single beds and fluffy pillows. We had a good night sleep after a long day. Breakfast spread was good. Check out was a breeze.

Would prefer not to have been allocated one hour for breakfast. There’s so many choices to try.

The location to our concert venue was only across the road 🥰

Waiting for elevator arround 15-30 mins each time 😭

very good

nothing

Close to stadiums for concerts clean and comfortable breakfast buffet

Got stuck in the elevator