Reviews of NEO+Waru-Sidoarjo by ASTON 3 stars
Jalan S Parman 52 - 54 Kec. Waru, Kab. Sidoarjo, Jawa Timur, 61256 Sidoarjo, Indonesia
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation, breakfast, the crews are nice
Bugs in my room and appear everyday, the drain of shower room is not OK.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had for bugs in the room and drain not ok will follow up to makesure for good performance. we will info to our team and makesure it, will be looked into and we will do our best to rectify the issue(s). but we continue to make improvements so that this problem does not happen again in the future. Once again, our Management apologizes for this difficulty, we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had for bugs in the room and drain not ok will follow up to ma… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewNear to Juanda International Airport
Linen, bath towel are not clean and old. Far from Pakuwon Mall and town shopping area
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had for linen and bath towel we will be follow up to makesure for good performance. we will info to our team and makesure it, will be looked into and we will do our best to rectify the issue(s). but we continue to make improvements so that this problem does not happen again in the future. Once again, our Management apologizes for this difficulty, we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had for linen and bath towel we will be follow up to makesure … Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in May 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewClosed to the toll. Comfortable bed and nice hot shower
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. we hope that you will return and stay at our hotel in the future.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe breakfast was great and starts at 0600hrs.the local made wine(non alcohol that can be purchase at the check in counter and taste great kept me warm all night long .
We had to bring up and down to the room our own luggage . The security didn’t help to stop the traffic when we were exiting from hotel at 0700hrs as we had to wait for a long time to exit out - hope this 2 issue can be solved .
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had for security not help we will be follow up to makesure for good performance. we will info to our team and makesure it, will be looked into and we will do our best to rectify the issue(s). but we continue to make improvements so that this problem does not happen again in the future. Once again, our Management apologizes for this difficulty, we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had for security not help we will be follow up to makesure for… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 August 2024 · Stayed in July 2024
Verified reviewA last minute booking due to its proximity to the SUB airport, this hotel exceeded our expectations! We liked the comfortable room, good shower, and an extensive breakfast buffet
Thank you for taking the time to leave us your review to help us understand, react to in the hotel to ensure all guests have a great stay with us. we continue to make improvements so that guest doesnt have problem does not happen again in the future. Once again, our Management thankfull for your review we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to in the hotel to ensure all guests have a great stay with us. we continue to make improvements so that guest doesnt have problem does not happen again in t… Show more
Reviewed: 2 August 2024 · Stayed in June 2024
Verified reviewReviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewMy first impression.The exterior of building looks new. Staff were are polite.
There were no air-conditioner in the lobby. The room is clean but a little bit old. I travelled with a group. Some room smells so bad. In the room I stayed the air-conditioner is so loud and almost broken and I felt there were a lot of humidity.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had there were no air-conditioner in the lobby will be follow up to management and our team to checked and smells bad in the room we will treatment of info to our team , will be looked into and we will do our best to rectify the issue(s). but we continue to make improvements so that this problem does not happen again in the future. Once again, our Management apologizes for this difficulty, we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had there were no air-conditioner in the lobby will be follow… Show more
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewWifi is strong and stable. The room is clean. Price is quite affordable and worth it.
nothing
Thank you for taking the time to leave us your review to help us understand, react to in the hotel to ensure all guests have a great stay with us. we continue to make improvements so that guest doesnt have problem does not happen again in the future. Once again, our Management thankfull for your review we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to in the hotel to ensure all guests have a great stay with us. we continue to make improvements so that guest doesnt have problem does not happen again in … Show more
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewLocation, close to highway road
Bad maintanance and cleanliness. Bed need to change new one
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the room bad maintenance need change bed new one and cleanliness will be follow up to management and our team , will be looked into and we will do our best to rectify the issue(s). but we continue to make improvements so that this problem does not happen again in the future. Once again, our Management apologizes for this difficulty, we hope that you will return and stay at our hotel in the future.
Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us. The issues you had with the room bad maintenance need change bed new one and … Show more
Reviewed: 24 February 2024 · Stayed in February 2024
Verified review