Reviews of Nusantara Hotel Sembalun 3 stars

Stayed for the Rinjani 100 race weekend. It seemed a little expensive, and the wall in the room didn't offer much sound protection from the room next door. But the hotel is the main race venue so location couldn't be better. The facilities, staff, food, etc were all great too. When the clouds cleared there was also a perfect view of Rinjani from the room's verandah. So despite the price and the noise I would still strongly recommend, especially for the R100 race weekend.

A bit expensive and sometimes noisy as the room offered very little sound protection from the adjacent room.

Location and view

Small room.. uncomfortable bed.. wet floors

Location

N/a

Booked and realised I had the wrong town, called 20 minutes later and refused to refund. Terrible money making racket.

Exceptional views of Mt Rinjani, beautiful property located in a beautiful valley

The location near the Rinjani entrance

The hotel has several bungalow. Each bungalow has 2 rooms, 1 room is adjacent to the other room. Sounds from adjacent room, such as conversations, television noise, or even intimate activities, can be easily heard. Upon check in, no linen in the room... they only provide a blanket...I guess not even clean between 2 clients On Friday, between 12pm and 2pm, the restaurant was closed... because the chef went to the mosque for praying... The staff is not really friendly

A lobby, and a row of 20 small wooden cabins. At 1100 meter above sea level, colder than the coast. The first hotel in a month of traveling in Indonesia which did not offer us a pick up ride, a omen. Lombok perhaps has lost more income to the Covid lockdowns of the past than any other islands of Indonesia and is still not able to recover from the loss of tourism. Nice garden and swimmingpools. Orchids fixed on trees, Plumeria, flowering trees, some native Javan deer in a cage. Cabins overlooking the nice garden, swimmingpools and a nice vulcano view on mount Rinjani. The mount of the vulcano is about a 14 hour hike from the hotel. ‘They say’ it is a mess up there; thrash, litter and human waste which is left behind spoiling the spectacular view. Time for a clean-up perhaps? Direct neighbor is one of the mosques of the village, if 3 times or more prayer calls a day by loud public adress speakers  are your thing… this can be your walhalla. Diner is next to the lobby in cold fluorescent lights, the hamburger we ordered is tiny, as is the portion of french fries. Ox tail soup was ok. Fish and chips for the kid took hours longer than the rest of the diner and when served was about ten french fries and two nuggets. Way too small. Madurodam style food. The ‘hotel’ serves Bintang beer, that’s the first plus, only to find out that after 2 beers they ran ‘out of stock’. Restaurants in the neighborhood looked as if no visitor arrived in years, maybe not a good idea to go there. No stores, supermarkets or convenience stores sell beer, wine, liquor or local arak. There is a warung selling sata ayam and sate saki on the street and some convenience stores. There is no cutlery or china in the room of the hotel besides some dirty teacups. Indomie soup in a cup and some krupuk from the convenience store nearby is your best chance for breakfast, lunch and diner (if you wish to skip what the hotel serves).

Breakfast is OK

Good location. It has potential but comes up short in most areas. Needs some professional management.

Booked with booking.com at 600,000 per night then found direct price was about 350,000 and on closer inspection property was on other platforms at that price. No better way to annoy someone than to make them feel ripped off. All comments about smelly bathrooms etc from other reviews are correct. I should have read them before booking...

The location facing Rinjani

Rooms are very noisy, you can hear all the conversation of your neighbors as there is just a wall partition between the wall. On friday, the chef at restaurant was not working during between 11.30am and 2pm as he was praying at the mosque. No sheet in the rooms, i had to ask the reception and they told me it s loke that, rooms only has blanket, after complaining they provided a duvet blanket.