The room needs deep cleaning and repairs. Glass panels had molds, floors need to be repaired, sheets needs to be changed.

Great location. Near shopping area.

Stayed in August 2025

This hotel's glory days have passed. Nowadays, only stains everywhere: on the sink, on the walls, on the windows, etc. Slow drain shower and toilet. The pillow is one for each person.

The AC is really cold and it has hot water. The location is on the edge of the hip Blok M area.

Stayed in June 2025

No Windows in the Room. Was a Fake one behind a curtain. Toilet/Bathroom is fully see through glass. We had a laugh with our family as we had to look away when someone was in the toilet doing their business. I didnt care about my partner lol.. Lift door closed too quick and awlays squashed you if you didnt quickly get in an hold the stay open doors button.

Awesome location right next to Blok M and BlokM plaza. So much shopping, eating and drinking to be done in this area. Gold shops galore as well. Cafe's and Night clubs are good as well. Go visit Gens Bar. Room was nice. Bintangs in the lobby fridge 24/7 - sometimes its hard to find a Bintang in these areas. Street food markets around the corner. You'll be amazed with the food and rinks

Stayed in April 2025

Room was quite cramp, quite a bit of things on the menu was not available at the cafe attached to the hotel. Ordered an iced latte, there were tons of ants in the drink as well.

Area was a walking distance from tons of street food, the park, and a mall. The cafe that was attached to the hotel served up good food as well.

Stayed in January 2025

- bathroom smells bad - noisy from cleaner trolley

- good location

Stayed in September 2024

Internet was awful - had to change rooms to get onto a floor where is was passable - but not good anywhere. The coffee shop was closed most of the time - i presume due to ramadan. Had to change rooms due to a leaking a/c unit and no hot water in the shower.

Location great, near to MRT and Blok M mall. The staff were friendly and very helpful...did their best to rectify the many shortcomings of the infrastructure.

Stayed in April 2024

Something smelly when shower water running. So have to smell it every time when took a shower. Sucks. Lots of stain in the toilet and on bedsheets. Even blood that can't be removed. Lelz. But I just keep quiet since I know it's already been wash. Can't smoke in the room even though I saw burned on bedsheets from past customer. So have to smoke at lounge every time you wanna smoke

Location. I think 3 mins walk to blok m plaza on your right from the hotel. Lots of food stall at night there. 10 mins or less walk to blok m to your left from the hotel. Also lots of food stall along the way. Friendly staff. I asked to make up the room in the afternoon also they did it. Room is decent. I stay on 5th floor. Have windows and can open it. My room have sunrise view just that only got blocked by 1 building.

Stayed in March 2023

Cleaning was not done. Bed sheets dirty, towels dirty with blood stain. Checked out 1 day early, didnt want to deal with this. No windows. Rooms look dates vs image online.

The location was good, staff was nice.

Stayed in August 2025

We stayed here three nights total, and the wifi worked for about two hours total. We had staff in our room multiple times trying to connect the laptop and TV. My phone would connect, but required reauthorization every 5-10 minutes. The laptop couldn't connect because we couldn't get the landing page to open to put in the password to connect. The jacuzzi tub scared us quite a bit - when the jets were on, the knobs and side of the tub became electrified. Not a full shock, but you could feel the buzz...not comforting when you're sitting in water. The linens weren't a bad quality, but one of the towels we got was torn up - certainly needed replacing. We definitely won't be staying here again, and did not feel that it was worth the cost - not even close. I truly hope the best for the staff, but the facility needs a lot of work.

The staff seemed professional and friendly. Breakfast was decent, but could be better for the cost of the hotel.

Stayed in August 2025

For one of the most expensive rooms in this hotel, you get the following: -From the bed, you have a direct line of sight to the toilet behind glass. We used a large towel on the door handle to at least give each other a bit of privacy. -We could hear everything happening in the hallway, which means they could hear us too. Privacy was poor. -We could also hear the lift 'ding' noise every time it arrived on the floor. Very clearly. Was quite annoying. -I had some trouble sleeping as the noise isolation was not great and I could very clearly hear motors outside, even though on the fifth floor. -The same goes for the shower, only very limited privacy. Direct line of sight from the door entrance. -The Jacuzzi was so dirty, we had to flush it for hours for several consecutive days just to be able to use it once. The first time we turned it on, the water was black. -The breakfast was very disappointing and after our third day of disappointment, we went to other food places to eat breakfast. -The shower did not always have warm water. Some days only cold to slightly warm water available. -The water pressure is too low to be used sometimes, especially with warm water. -The mini cooler doesn't actually cool, because they only plugged in the low power 12v fan inside. Not the cooling element. When asked, they said it was intentional and if we want cool water, we can purchase it at the reception... Really? -The power for the lamps also controls the power of the outlets. So you must keep the lamps on for your phone to charge. I simply screwed the bedside lamps off every night to be able to charge our phones while asleep. -one of the lights on the patio was hospital white and also flickering. -There were ants, despite being on the fifth floor. -Two televisions. Neither worked with the wifi on arrival. I had to set it up manually, but the menu was in Indonesian, so it was hard. After only getting it working one day, it never worked again.

The air-conditioning worked well. There was a round table with multiple chairs on the patio, where we could eat. It was nice.

Stayed in July 2025

we didn’t get the room that we wanted, and staffs should have at least be thoughtful enough to give us a room that is suitable for 3 person. understandable that we checked in late, we were given a room with a transparent shower & toilet rooms and we are 3 friends who travelled together and of which 2 are muslims. it will make our stay more comfortable and if the staffs be thoughtful enough to let us know of the room condition. on the second night one of the extra pillow that we paid were taken away, and on the last day that we checked out, the staffs just left our stuffs at the lobby when she had promised that she will bring in our stuffs to keep it while we were out. overall we had a bad experience.

the location

Stayed in July 2025

Dark room, not good light, not comfortable bed

Location and safety

Stayed in July 2025

Everything was great. Location is close to everything

HADI and his team were the best. They helped us get sorted and with anything we needed during our stay. Thank you Oak Tree Hotel for everything. God bless you. Excellent wifi. Housekeeping staff were all so very friendly and kind.

Stayed in June 2025

The room was dirty. Toilet was dirty. I could see stains in the toilet. Also, there was a big hole below the AC, maybe because of AC. I stayed in room 503. Please avoid this room. I am not sure about other room. Bath towels also had holes in it. It was preety old as well. The breakfast was too local. I did not enjoy the breakfast.

The hotel was close to my meeting venue. It is also close to ASEAN secretariate. Although, I did not ask for a lot from the staffs, staffs were friendly and ready to serve you. Room had good city view.

Stayed in May 2025

no hot water , no keys for the room issued , receptionist need to unlock the room for me every time i want to enter. Mold on the cealing , bad smell , toilet not function proper , not flush, shampoo was not refill. Asked for a spoon and did not receive ....

the location was close to Metro station had plenty of options for dinner around the area

Stayed in June 2024

Room is small and mess not clean. And the breakfast was totally disappointed me. They provide only bread, and tea. You can get one omlet or indomie. And they charged 99k for this kind of breakfast.

It was a disappointment and waste of money. Only one thing good was bathroom

Stayed in October 2023

The cleanliness needs some improvements. 1. Stains on towels, bed sheet, ceiling, and wall. 2. Dusts on the floor, bed, and table. 3. Crack on the floor. 4. Strange smell from the shower. 5. Rust on most of iron based goods.

The instant noodles were cooked perfectly.

Stayed in September 2023

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Stayed in August 2025

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Stayed in July 2025

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Stayed in July 2025

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Stayed in May 2025

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Stayed in April 2025

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Stayed in April 2025